Overall Rating

4.9

31 Review(s)

Rating Distribution

5

star

(28)

4

star

(3)

3

star

2

star

1

star

Satisfaction Score

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

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It streamlines processes
Pros

I really like the ease of entering information once and being able to use it in multiple ways.

Cons

Personally, I do wish there were a few more customization options but considering the price, it's unbeatable.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Lisa

Hospitality, 1-10 employees

More than a year

March 2024

Love this tool.
Pros

I absolutely love the ability to create unique proposals that perfectly match any size wedding or style of event. It's very fast and easy, yet it gives the impression of hours of effort.

Cons

I am not a fan of having to save so frequently. It would be great to seamlessly switch between the worksheet and resource guide without the need to pause and save.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Debbie

Design, 1-10 employees

Less than a year

February 2024

Amazing, easy to use, cuts time
Pros

This feature cuts down so much of my workload by automatically pulling data from the worksheet and generating the proposal. Previously, I could spend hours putting together a recipe sheet and then creating the proposal, ensuring everything matched with the purchase orders. With this system, everything is consolidated, and I don't need to constantly cross-check to ensure changes are reflected throughout my paperwork. Making updates in one place automatically applies them to all other areas.

Cons

At the moment I have no complaints.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Madi

Events Services, 1-10 employees

Less than 6 months

February 2024

Gamechanging Software
Pros

It's remarkably user-friendly and significantly speeds up my proposal process!

Cons

The proposal section could use some improvement when it comes to the images.

Ease of use

9

Value for money

10

Customer Support

10

Functionality

7

Katie

Events Services, 1-10 employees

Less than 6 months

February 2024

La Luna Florals
Pros

The well-organized event list, the ability to manage finances for individual accounts and the flexibility in setting up proposals are few among many features that I like the most.

Cons

The cost per proposal template and the software itself is quite high, especially when compared to other high end florists who use Canva for their proposals.

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

Nicole

Design, 1-10 employees

Less than a year

February 2024

Review of Details Software
Pros

I find it beneficial to create and store recipes while presenting professional-looking proposals. It's helpful, but I believe there is room for further streamlining.

Cons

I desire more flexibility in customizing the proposals so they don't resemble those of other florists using the software. Some of the templates don't impress me (perhaps I am not using them to create a unique look). I wouldn't pay for the ones created by high-end florists, as they come with a hefty price tag. I don't want another florist's vision to represent my work.

Ease of use

7

Value for money

9

Customer Support

10

Functionality

9

Michelle

Retail, 1-10 employees

Less than a year

February 2024

Love writing proposals because of Details!
Pros

I enjoy the freedom to set up my own recipes and the flexibility to change templates for different clients. The information presented to clients in their proposals is particularly useful.

Cons

It would be fantastic to see the specific address where the flowers will be delivered, not just the venue location. My brides often get confused by this small detail.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JoAnn

Retail, 11-50 employees

More than a year

February 2024

Love Details Flowers and Highly Recommend
Pros

The beauty of the proposals is simply fantastic. My clients are always amazed and impressed when they receive them. Additionally, I like the ability to create recipes and track my stem usage to stay within budget for each event.

Cons

The price is quite high especially since it's in USD and the exchange rate isn't favorable for me.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Janelle

Design, 1-10 employees

More than a year

February 2024

Streamlined my business!
Pros

Adopting Details has significantly improved the efficiency of my business operations. From event tracking and proposal creation to contract generation, recipe development, and inventory management, it has saved me countless hours of work!

Cons

I would love or wish to have the ability to adjust the margin for hard goods, flowers and greens separately. Currently, it doesn't seem possible, so I have to manipulate the prices to make the system generate the desired client charge. Additionally, I'd like to be able to use any photo in my proposals without having to worry about the resolution of each image. I often end up with blurry photos that don't look professional, and it's frustrating.

Ease of use

8

Value for money

8

Customer Support

8

Functionality

9

Hillary

Design, 1-10 employees

Less than a year

February 2024

Great proposal software
Pros

I absolutely love Details software! It generates stunning proposals effortlessly.

Cons

Sometimes, it can take a few minutes to save and load which can be a bit time consuming.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Nicole

Retail, 1-10 employees

Less than a year

February 2024

The most proficient floral tool we have ever used
Pros

The setup process is really easy and the professional contracts truly set us apart from our competitors.

Cons

The only thing that bothers me is the fee for credit card processing. I understand that fees are common, but I believe it should be negotiable based on the annual processing volume.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Catherine

Retail, 1-10 employees

Less than a year

February 2024

Business Saver
Pros

Using Details has benefitted me a lot when it comes to workflow. I used to have numerous tabs open for each inquiry I was quoting, resulting in complete chaos. Now, I can gather everything in one place and send out amazing proposals that receive constant positive feedback. Thanks to Details, I actually book more events. Also the helpful communication and emails I receive serves me very well which provide tips and inform me about new features.

Cons

I wish there were more template options available without any additional cost. It would also be great if I could incorporate my branding fonts.

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

Courtney

Design, 1-10 employees

Less than a year

February 2024

Blossom loves Details!
Pros

The ability to customize our proposals is something I absolutely love. It assists me in placing orders and presenting professional proposals. The customer service is truly outstanding. I really like the online classes and tutorials as they bring added benefits for both me and the host designers.

Cons

Personally, I find Details to be expensive for my small business. Well I am not a fan of the one percent add-on charge.

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

Tessa

Events Services, 1-10 employees

More than a year

February 2024

Thankful for details
Pros

I adore the simplicity and organization of Details. It makes managing all my events unbelievably easy.

Cons

It would be fantastic if new flower photos, especially in the greenery section, were continuously added and updated.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Debbie

Design, 1-10 employees

More than a year

February 2024

A Mixed Bouquet: Reviewing DetailsFlowers' Impact on Event Design and Management
Pros

Since implementing this software for generating proposals, we have experienced several advantages. It offers detailed previews of event decor, complete with images and clear terms, all presented in a professional layout that aligns with our brand. The process is streamlined, providing well-organized and visually appealing proposals. The feature to capture electronic signatures and update payment terms enhances efficiency. While the software primarily caters to floral design, we have successfully adapted its features to suit our broader event decor services. The exceptional customer support is noteworthy, with prompt and professional handling of every inquiry.

Cons

While this software has its strengths, there are areas that require improvement. I find it limiting that we can't customize the Concept page, especially the 'Floral Design' heading, which we prefer to tailor to each event's theme. It would greatly enhance the overall visual planning to have a Color Palette in this section. Additionally, when it comes to client communication, despite the ability to add multiple contacts, we can only send email notifications to the primary contact. This limitation hinders our engagement with all key parties involved in events like weddings. Lastly, the cost of integrating payment processing seems prohibitive and may impact the software's overall value proposition.

Ease of use

8

Value for money

8

Customer Support

10

Functionality

9

Poonam

Events Services, 1-10 employees

Less than 6 months

February 2024

Big Learning Curve, but has Potential
Pros

Building and retaining recipes has never been easier!

Cons

Transitioning from Honeybook to this software has been challenging, particularly with the initial product loading and the absence of a supplier catalog we commonly use.

Ease of use

3

Value for money

5

Customer Support

10

Functionality

7

Michelle

Events Services, 1-10 employees

Less than 6 months

February 2024

Details Flower Review
Pros

It brings me great joy to have my proposal and contract in one place. It makes it incredibly easy for my clients to sign. The proposal looks fantastic and is user-friendly for my clients.

Cons

Many of the stock photos appear pixelated, so I constantly find myself uploading my own images, which is time-consuming. When designing the cover page of my proposals, it would be helpful if the software allowed photo cropping since I spend a significant amount of time trying to find suitable images for the provided spaces.

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

Becky

Events Services, 1-10 employees

Less than a year

February 2024

We Love Details
Pros

We absolutely love the final product! It exudes professionalism.

Cons

I am still in the process of learning the nuances of the software.

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

Stacie

Retail, 11-50 employees

Less than a year

February 2024

User friendly!
Pros

Even as someone who is not tech-savvy, I find this software to be self-explanatory and easy to navigate. The proposals I can create with this software are extremely on-trend and properly showcase my clients' vision. It allows me to incorporate pictures of their inspirations, akin to a professional and organized Pinterest board. Additionally, the built-in spreadsheet functionality is extremely helpful, as it keeps track of all recipes and items I am selling. It provides a clear overview of what needs to be purchased, quantities required, and a breakdown of everything essential for event planning.

Cons

The only drawback is that if you leave a page without saving, it gets deleted, so it's important to save each page before moving to another one.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Angela

Events Services, 1-10 employees

Less than 6 months

February 2024

Love Details so far and can't wait for more features
Pros

The visual aspects are stunning and greatly impress clients. I also love the financial management and the ability to track orders and stem counts.

Cons

I am quite eager for them to add more correspondence features, such as emails and follow-ups, before and after events.

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

Shelby

Hospitality, 1-10 employees

Less than a year

February 2024

DETAILS FLOWERS is the only software I will ever use for my business!
Pros

I am enamored by how beautiful the proposals look. Furthermore, I find the software to be highly user-friendly from my perspective.

Cons

I have nothing but good things to say, honestly!

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

shanna

Design, 1-10 employees

Less than a year

February 2024

Cannot work without it!
Pros

Details is my one-stop shop. I can access my workbook, event calendar, and proposals from anywhere, anytime. It also automatically calculates stem counts and adds up my costs.

Cons

The usability of the software requires too many clicks. It would be more convenient if we had more drag and drop functionality between sections.

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

Katy

Events Services, 1-10 employees

More than a year

February 2024

Love This Product!!!
Pros

Honestly, the Proposal Generator part of this product line is exactly how a professional florist should present themselves to potential brides and grooms! It maintains the design integrity of our conversations, includes pricing and quantities for every item, and facilitates signing off and scheduling payments professionally. It truly enhances our image in the eyes of prospective customers.

Cons

It would be great if the payment integration could work with our Point of Sale system.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Kim

Retail, 1-10 employees

More than a year

February 2024

Great for Stem Counter
Pros

I love the stem counter and the ability to create and save recipes.

Cons

I would like to have an option to view other florists' recipes and save them to our worksheets.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Kendra

Events Services, 1-10 employees

Less than a year

February 2024

I'm still getting the hang of it
Pros

While I am still learning the program, it was easy to jump in and get started. I have already sent out three proposals and the clients seem to follow everything well and appreciate what they see.

Cons

So far, I can't work on plans without an internet connection, which is a bit limiting.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Katie

Events Services, 1-10 employees

Less than 6 months

February 2024

Built to Book New Clients
Pros

I adore how seamlessly I can create beautiful and detailed proposals for my clients. Additionally, I can create different templates to cater to the various clients I work with.

Cons

The load time when adding flowers and the search feature for adding blooms can be a bit slow.

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

Adrienne

Events Services, 1-10 employees

More than a year

February 2024

Details Is Our Best Salesperson
Pros

With Details, we can excellently create and customize proposals for our clients. Making changes to templates and individual proposals is not a problem anymore. Creating recipes is equally simple and highly customizable.

Cons

Setting dates and times in the system is cumbersome. The calendar doesn't default to the current year, so you have to scroll down to find a date in the next year. Setting times also requires scrolling down. Additionally, we find the delivery document difficult to read and confirm.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

Tami

Events Services, 1-10 employees

More than a year

February 2024

We LOVE Details Software
Pros

We genuinely love the professional look of the proposals. They put us a step ahead of our competitors.

Cons

There is a slight learning curve for us and sometimes I get a little confused, but overall it has been a great experience. It would be beneficial if there was some integration with Shopify and possibly Iris.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Denise

Design, 11-50 employees

Less than a year

February 2024

Details Flowers Software
Pros

This software offers a well thought out platform for creating professional proposals for event work. While it primarily focuses on floral work, it can be utilized for multiple types of events.

Cons

It takes a bit of time to figure out the software. However, the support provided by the Details staff and their willingness to assist and guide us is outstanding. The help information available is also a fantastic resource.

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

Carmalita

Events Services, 1-10 employees

Less than a year

February 2024

Great Software Overall
Pros

I like how quickly I can put together a proposal with accurate pricing.

Cons

The lack of customizable fields and sizes on proposals is a limitation.

Ease of use

7

Value for money

10

Customer Support

10

Functionality

9

Cassandra

Events Services, 1-10 employees

Less than 6 months

February 2024

Success is in the Details
Pros

Details is an excellent program that combines the ability to create stunning proposals, load recipes, and create back-end schedules for delivery all in one place. It's truly fabulous to have everything consolidated.

Cons

Details seems to have a limited perspective. It's not well-suited for shop work, and it lacks the complexity and variety required for different types of events. Not all florists only handle one wedding; many of us handle multiple events, including corporate ones. The program doesn't reflect that diversity. Moreover, not all weddings follow the traditional bride and groom setup, and not all events involve personal flowers. These assumptions make Details appear somewhat simplistic.

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

Gerry

Retail, 1-10 employees

More than a year

February 2024