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Overview
Harbortouch offers a comprehensive retail POS system designed to manage inventory, sales, and customer data. Although some users report occasional system freezes during peak hours, its extensive feature set and included on-site installation provide significant value. Overall, the system centralizes core retail operations effectively.
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Starting Price
Custom
Harbortouch POS Specifications
- Sales Tracking
- Customer Management
- Inventory Management
- Timeclock
What Is Harbortouch POS?
Harbortouch is a Point of Sale (POS) system designed for small to medium-sized retail businesses to manage daily operations from a central terminal. Its ‘Contactless QR Code Solutions’ streamlines order and payment processes, essential in today’s digital age. Additionally, its advanced analytics and reporting capabilities empower businesses with customizable reports and insights, helping owners make informed decisions to boost sales, optimize inventory, and better understand customer behavior.
Harbortouch POS Pricing
The software offers one plan to cater to diverse businesses:
- All-inclusive Plan: $29.99/system/month
Additional accessories and hardware are available at extra cost, including the Kitchen Display System (KDS) and the customer-facing display, each priced at $29.99/month, to help streamline workflow. It also offers a 30-day free trial.
Disclaimer: The pricing is subject to change.
Harbortouch POS Integrations
The platform integrates with several third-party applications and systems, such as:
- Mailchimp software
- 7shifts
- Sling software
- Social Schedules
- DoorDash
Who Is Harbortouch POS For?
Harbortouch is suitable for the hospitality sector, which may include:
- Restaurants
- Bars and nightclubs
- Quick-service restaurants
- Family dining restaurant
- Dive bars
- Coffee shops
Is Harbortouch POS Right For You?
Managing secure payments, detailed reporting, and accurate inventory tracking can be overwhelming for small to medium-sized businesses. Harbortouch POS addresses these challenges with PCI-validated point-to-point encryption, tokenization, and EMV/NFC technology for transaction security. Its customizable analytics and reporting tools provide insights into sales, employees, customers, and inventory performance. Ideal for retail and hospitality operations, Harbortouch delivers software, hardware, installation, and support in one solution.
Still doubtful if Harbortouch POS software is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
Harbortouch POS Features
Comprehensive Back-Office Management
Harbortouch POS features a cloud-based back-office accessible from any device, including the vendor’s ‘InCharge’ mobile app. The dashboard provides insights into sales, labor statistics, top-selling items, and ticket times. With menu management, employee oversight, and customer engagement tools, businesses gain the flexibility to improve efficiency and drive growth.
Contactless Ordering And Payments
The software employs QR code technology, which enables guests to order and pay directly from their smartphones, sending requests straight to the POS system. This contactless approach reduces wait times, improves staff productivity, and increases table turnover, ultimately creating a smoother and more efficient dining experience.
Gift Cards And Loyalty Programs
Harbortouch’s custom gift card services allow businesses to generate additional revenue and strengthen brand recognition, while loyalty programs help capture guest data to build effective marketing campaigns. By tailoring promotions to customer preferences, businesses can encourage repeat visits and increase long-term customer engagement.
Secure And Flexible Payment Processing
The platform’s payment processing ensures seamless transactions with PCI-validated point-to-point encryption and adaptable pricing models, including cash discounting and interchange plus options. With offline mode, payments remain uninterrupted during outages, while a single-provider model simplifies support and operations, reinforcing reliability and efficiency for businesses.
Pros And Cons of Harbortouch POS
Pros
Provides item duplication to streamline ordering
Offers a user-friendly POS experience for staff
Provides a commission-free reservation and waitlist system
Cons
Occasional inconsistencies in kitchen ticket flow
Some users may find the initial setup basic
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Frequently Asked Questions
Does Harbortouch POS have a mobile app?
Yes, Harbortouch POS offers a mobile app for both Android and iOS users.
Does Harbortouch POS offer an API?
The availability of an API is not confirmed.
What types of Harbortouch POS price plans are available?
The software provides a single all-inclusive plan at $29.99/system/month. Additional accessories and hardware, such as the Kitchen Display System (KDS) and customer-facing display, both priced at $29.99/month each, are also available, and a 30-day free trial is also offered. Contact us to request a personalized Harbortouch POS cost quote based on your institution's requirements.
What language does Harbortouch POS support?
The software supports English only.
Who are the typical users of Harbortouch POS?
Harbortouch is well-suited for the hospitality sector, which may include restaurants, bars and nightclubs, quick-service restaurants, family dining establishments, dive bars, and coffee shops.
What level of support does Harbortouch POS offer?
The platform provides support via ticket submission, text, email, and phone.
What other apps does Harbortouch POS integrate with?
The platform integrates with several third-party applications and systems, including Mailchimp, 7shifts, Sling, Social Schedules, and DoorDash.