KORONA POS Reviews

Pros

KORONA POS Provides real-time inventory and updates with detailed reporting that enables us to get clean data without errors. It has equipped my staff with retail insights that streamlines decision making.

Cons

The area of improvement that has challenged me most is the UI which feels slightly outdated as compared to other platforms.

Pros

What I find most helpful is the real-time inventory tracking and reporting. It is easier to manage stock levels and make informed decisions based on real-time insights.

Cons

Some of the most advanced customizations can take extra time to configure correctly which has slowed down initial adoption.

Pros

My overall experience with this platform has been efficient. KORONA POS manages sales and inventory in our enterprise with real-time performance reports. It is easy to integrate with QuickBooks and Shopify which has streamlined financial management infrastructure.

Cons

I was overwhelmed by the learning curve at the beginning when I started working with this platform. The UI feels slightly less modern and intuitive.

Pros

The customer service team at this place is incredibly patient and knowledgeable. They truly stand out from the rest. Plus, their system is just fantastic.

Cons

I wish there was a way to create a personal folder or tab in the backend where I can save my favorite reports. With so many report options available, it would be convenient to customize and store the ones I frequently use, eliminating the need to search for them every time.

Pros

Our store switched to Korona POS, and it has simplified managing our business operations. It allows us to update inventory easily and regularly. Whenever we encounter issues, their support team is quick to respond with helpful solutions. Installing it wasn't too complicated either. Our staff uses it daily and finds it very user-friendly.

Cons

The backend of the system is not very intuitive for average users. It requires a higher level of tech skills, which can be problematic when users are not familiar with it or haven't been properly trained. It would also be beneficial to have a program for upgrading equipment, allowing for the return of old items without upfront costs.

Pros

It's quite simple to utilize, and the functionality for tracking inventory operates exceptionally smoothly.

Cons

Dealing with customer service on weekends can be challenging.

Pros

I'm amazed by how intuitive it is! The support team is excellent and always responsive. I can handle almost everything I need right from the POS.

Cons

I believe in-person training would have been more effective than over-the-phone sessions.

Pros

I appreciate the many benefits of this software, such as its extensive tools for managing inventory, customers, and employees, as well as integrating payment processing. It's highly adaptable across different industries and can be customized to fit our specific business needs, offering personalized branding options and workflows for a unique customer experience.

Cons

I've noticed two potential drawbacks with this software. Firstly, its pricing model is based on a monthly subscription fee, which might not be feasible for smaller businesses. Secondly, its high level of customization and complexity could pose challenges for some users during setup. Additional training or support might be necessary to fully utilize its capabilities.

Pros

Starting fresh with KORONA POS was a easy Setting up was seamless, and the training was easy. What sets this POS apart is their tech support, fast, responsive, and incredibly patient. Any issue I've had was resolved the same day, sometimes within just 30 minutes.

Cons

It would be fantastic to customize reports. While the system offers many options, I'd like to adjust parameters or even rename some reports for easier navigation.

Pros

The sleek interface and exceptional support really impressed me. Plus, being able to pay monthly instead of a lump sum made purchasing hassle-free.

Cons

I find the manual instructions somewhat tedious. Simplifying them or adding a YouTube component could make learning easier.

Pros

This software has made inventory management, pricing, reporting, and customer payments much easier compared to other options. Even as a small business with a handful of employees, we feel like we're using top-notch software.

Cons

We haven't explored all the features yet, so we haven't seen everything it can do.

Pros

It's so simple to use, especially for processing payments.

Cons

I would appreciate customer lookup more if it included ready-to-use payment information.

Pros

Integration was relatively smooth and the tech support is outstanding. It's packed with features and highly customizable.

Cons

Its extensive features sometimes make it challenging to implement certain functions.

Pros

The ease of use is fantastic. It's incredibly intuitive, and the online manuals are very helpful.

Cons

I haven't found any other applications I need. While there are parts of the software I don't use, it remains my sole software service because it's comprehensive.

Pros

What I love most about this software is its ease of use and its capability to handle almost anything.

Cons

The only downside I've encountered is that the support team is located on the opposite coast, which isn't their fault.

Pros

The customer support team responds quickly and effectively.

Cons

So far, I don't have any cons. Like any system, there's a learning curve, but whenever I've needed help, support has been very specific and helpful via email.

Pros

It's easy to navigate and accessible from both my phone and PC.

Cons

It's excellent and indispensable for our current needs.

Pros

I appreciate how easy it is to troubleshoot issues, especially with inventory management. Having reliable customer support that can handle even complex questions or issues gives me peace of mind.

Cons

The POS system is great! Occasionally, I encounter a backend issue where a newly added barcode gets replaced by an older one from the same product, but it's a minor setback that I'm sure they'll resolve soon.

Pros

I find the cloud functionality particularly useful. It allows me to manage orders remotely, which is essential as a single user. Transitioning from my old system to Korona was seamless, and the support team has been outstanding, always knowledgeable and quick to resolve any issues.

Cons

The reports are the most challenging part for me. I know what I want to achieve, but finding the reports in the right place can be confusing. However, with a bit of effort or a call to support, I usually manage to figure it out.

Pros

The ease of use and the availability of customer support are top-notch.

Cons

Using a scan gun to enter inventory and update quantities and costs is efficient.