Korona POS Reviews
24 Review(s)
softwareOverall Rating
4.8
24 Review(s)
Rating Distribution
5
(20)
4
(4)
3
2
1
Satisfaction Score
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Overall Rating
4.8
24 Review(s)
Rating Distribution
5
(20)
4
(4)
3
2
1
Satisfaction Score
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Filters
Ratings
Provider Size
Time Used
Sort by:
Look no further!
Look no further!
Pros
The customer service team at this place is incredibly patient and knowledgeable. They truly stand out from the rest. Plus, their system is just fantastic.
Cons
I wish there was a way to create a personal folder or tab in the backend where I can save my favorite reports. With so many report options available, it would be convenient to customize and store the ones I frequently use, eliminating the need to search for them every time.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
TARIK
Retail, 1-10 employees
More than a year
December 2023
Korona POS for Our Small Business
Korona POS for Our Small Business
Pros
Our store switched to Korona POS, and it has simplified managing our business operations. It allows us to update inventory easily and regularly. Whenever we encounter issues, their support team is quick to respond with helpful solutions. Installing it wasn't too complicated either. Our staff uses it daily and finds it very user-friendly.
Cons
The backend of the system is not very intuitive for average users. It requires a higher level of tech skills, which can be problematic when users are not familiar with it or haven't been properly trained. It would also be beneficial to have a program for upgrading equipment, allowing for the return of old items without upfront costs.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
9
Samantha
Retail, 1-10 employees
More than a year
November 2023
Flac
Flac
Pros
It's quite simple to utilize, and the functionality for tracking inventory operates exceptionally smoothly.
Cons
Dealing with customer service on weekends can be challenging.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
jessica
Retail, 11-50 employees
Less than 6 months
October 2023
Korona POS review
Korona POS review
Pros
I'm amazed by how intuitive it is! The support team is excellent and always responsive. I can handle almost everything I need right from the POS.
Cons
I believe in-person training would have been more effective than over-the-phone sessions.
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Jaylene
Tobacco, 1-10 employees
More than a year
May 2023
A Robust and Versatile Point of Sale Solution
A Robust and Versatile Point of Sale Solution
Pros
I appreciate the many benefits of this software, such as its extensive tools for managing inventory, customers, and employees, as well as integrating payment processing. It's highly adaptable across different industries and can be customized to fit our specific business needs, offering personalized branding options and workflows for a unique customer experience.
Cons
I've noticed two potential drawbacks with this software. Firstly, its pricing model is based on a monthly subscription fee, which might not be feasible for smaller businesses. Secondly, its high level of customization and complexity could pose challenges for some users during setup. Additional training or support might be necessary to fully utilize its capabilities.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 101-500 employees
Less than 6 months
April 2023
A solid value for the money, with great support
A solid value for the money, with great support
Pros
Starting fresh with KORONA POS was a easy Setting up was seamless, and the training was easy. What sets this POS apart is their tech support, fast, responsive, and incredibly patient. Any issue I've had was resolved the same day, sometimes within just 30 minutes.
Cons
It would be fantastic to customize reports. While the system offers many options, I'd like to adjust parameters or even rename some reports for easier navigation.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Eleanor
Museums and Institutions, 1-10 employees
More than a year
April 2023
sold on it
sold on it
Pros
The sleek interface and exceptional support really impressed me. Plus, being able to pay monthly instead of a lump sum made purchasing hassle-free.
Cons
I find the manual instructions somewhat tedious. Simplifying them or adding a YouTube component could make learning easier.
Ease of use
7
Value for money
8
Customer Support
10
Functionality
9
Bandele
Retail, 1-10 employees
Less than 6 months
March 2023
Able to customize software to our business
Able to customize software to our business
Pros
This software has made inventory management, pricing, reporting, and customer payments much easier compared to other options. Even as a small business with a handful of employees, we feel like we're using top-notch software.
Cons
We haven't explored all the features yet, so we haven't seen everything it can do.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Darlene
Retail, 1-10 employees
Less than 6 months
March 2023
Great wine and spirits retail POS
Great wine and spirits retail POS
Pros
It's so simple to use, especially for processing payments.
Cons
I would appreciate customer lookup more if it included ready-to-use payment information.
Ease of use
10
Value for money
7
Customer Support
8
Functionality
9
carson
Wine and Spirits, 1-10 employees
Less than a year
March 2023
The best support
The best support
Pros
Integration was relatively smooth and the tech support is outstanding. It's packed with features and highly customizable.
Cons
Its extensive features sometimes make it challenging to implement certain functions.
Ease of use
7
Value for money
10
Customer Support
10
Functionality
10
Richard
Retail, 1-10 employees
Less than a year
March 2023
Buy Korona
Buy Korona
Pros
The ease of use is fantastic. It's incredibly intuitive, and the online manuals are very helpful.
Cons
I haven't found any other applications I need. While there are parts of the software I don't use, it remains my sole software service because it's comprehensive.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Randy
Food & Beverages, 1-10 employees
Less than 6 months
November 2022
KORONA POS has been nothing short of amazing!
KORONA POS has been nothing short of amazing!
Pros
What I love most about this software is its ease of use and its capability to handle almost anything.
Cons
The only downside I've encountered is that the support team is located on the opposite coast, which isn't their fault.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cassidy
Food Production, 51-100 employees
Less than 6 months
October 2022
Great Customer Support
Great Customer Support
Pros
The customer support team responds quickly and effectively.
Cons
So far, I don't have any cons. Like any system, there's a learning curve, but whenever I've needed help, support has been very specific and helpful via email.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Christie
Retail, 1-10 employees
Less than 6 months
July 2022
Korona
Korona
Pros
It's easy to navigate and accessible from both my phone and PC.
Cons
It's excellent and indispensable for our current needs.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Omar
Accounting, 1-10 employees
More than a year
July 2022
One stop shop for all your POS needs
One stop shop for all your POS needs
Pros
I appreciate how easy it is to troubleshoot issues, especially with inventory management. Having reliable customer support that can handle even complex questions or issues gives me peace of mind.
Cons
The POS system is great! Occasionally, I encounter a backend issue where a newly added barcode gets replaced by an older one from the same product, but it's a minor setback that I'm sure they'll resolve soon.
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Jenessa
Recreational Facilities and Services, 11-50 employees
Less than a year
May 2022
Best decision I ever made
Best decision I ever made
Pros
I find the cloud functionality particularly useful. It allows me to manage orders remotely, which is essential as a single user. Transitioning from my old system to Korona was seamless, and the support team has been outstanding, always knowledgeable and quick to resolve any issues.
Cons
The reports are the most challenging part for me. I know what I want to achieve, but finding the reports in the right place can be confusing. However, with a bit of effort or a call to support, I usually manage to figure it out.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Teresa
Retail, 1-10 employees
Less than 6 months
May 2022
Waterfront W and S
Waterfront W and S
Pros
The ease of use and the availability of customer support are top-notch.
Cons
Using a scan gun to enter inventory and update quantities and costs is efficient.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Frank
Wine and Spirits, 1-10 employees
Less than 6 months
May 2022
100% recommended for bakeries
100% recommended for bakeries
Pros
I was pleasantly surprised by how easy it was to set up the POS system for my baking business. The instructional videos provided on the Korona website were exceptionally helpful, and I've found their customer service to be consistently outstanding whenever I've needed assistance or had questions.
Cons
Korona doesn't yet integrate with Moneris, which can be inconvenient, especially on busy days.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Anna
Food Production, 1-10 employees
Less than 6 months
May 2022
Software that works
Software that works
Pros
I'm delighted that the software operates over the internet, eliminating the hassle of wired networking issues.
Cons
Entering invoices can be a bit slow; it took me some time to get used to it.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Rick
Wine and Spirits, 1-10 employees
More than a year
April 2022
Korona POS for Liquor Store
Korona POS for Liquor Store
Pros
The value for the money is excellent, and the customer service is the best I've experienced.
Cons
Lack of ID scanning and a "Legal Birthdate" display on the POS screen is a notable omission.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Stephen
Wine and Spirits, 1-10 employees
More than a year
April 2022
Left Square and went to Korona, now my business can grow as big as I can dream!
Left Square and went to Korona, now my business can grow as big as I can dream!
Pros
Not being tied to a specific processor company means I won't need to switch POS systems again. I always get connected to a real person in less than a minute whenever I call with a question. The month-to-month contract option is also a great advantage, it's worth trying out.
Cons
It offers so many functionalities that there's a slight learning curve if this is your first professional business software, but I haven't encountered any major issues.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Aaron
Retail, 1-10 employees
Less than 6 months
April 2022
Best business decision!
Best business decision!
Pros
Korona makes remote business management incredibly easy for me. I can update prices, manage stock receipts, and access sales data from anywhere through their website. Every POS feature is customizable to suit my business needs, and the reporting capabilities are extensive.
Cons
My only wish right now is for more features to be available on the mobile version of the back office.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kristen
Wine and Spirits, 11-50 employees
Less than a year
April 2022
Really excellent POS system
Really excellent POS system
Pros
KORONA'S comprehensive feature set is what impresses me most. Korona handles everything I need it to do, which hasn't been the case with any other POS systems I've used in my career.
Cons
The user interface could use improvement. It's functional but feels more developer-oriented than user-friendly, leading to occasional confusion.
Ease of use
7
Value for money
10
Customer Support
10
Functionality
10
Gregory
Retail, 11-50 employees
More than a year
April 2022
Great Product and Value
Great Product and Value
Pros
The ease of use and exceptional customer support at an affordable price point make this software stand out.
Cons
Managing inventory can be challenging at times, but I haven't dedicated much time to this area yet.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Troy
Retail, 1-10 employees
Less than 6 months
April 2022
Filters
Sort by:
Look no further!
Look no further!
Pros
The customer service team at this place is incredibly patient and knowledgeable. They truly stand out from the rest. Plus, their system is just fantastic.
Cons
I wish there was a way to create a personal folder or tab in the backend where I can save my favorite reports. With so many report options available, it would be convenient to customize and store the ones I frequently use, eliminating the need to search for them every time.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
TARIK
Retail, 1-10 employees
More than a year
December 2023
Korona POS for Our Small Business
Korona POS for Our Small Business
Pros
Our store switched to Korona POS, and it has simplified managing our business operations. It allows us to update inventory easily and regularly. Whenever we encounter issues, their support team is quick to respond with helpful solutions. Installing it wasn't too complicated either. Our staff uses it daily and finds it very user-friendly.
Cons
The backend of the system is not very intuitive for average users. It requires a higher level of tech skills, which can be problematic when users are not familiar with it or haven't been properly trained. It would also be beneficial to have a program for upgrading equipment, allowing for the return of old items without upfront costs.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
9
Samantha
Retail, 1-10 employees
More than a year
November 2023
Flac
Flac
Pros
It's quite simple to utilize, and the functionality for tracking inventory operates exceptionally smoothly.
Cons
Dealing with customer service on weekends can be challenging.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
jessica
Retail, 11-50 employees
Less than 6 months
October 2023
Korona POS review
Korona POS review
Pros
I'm amazed by how intuitive it is! The support team is excellent and always responsive. I can handle almost everything I need right from the POS.
Cons
I believe in-person training would have been more effective than over-the-phone sessions.
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Jaylene
Tobacco, 1-10 employees
More than a year
May 2023
A Robust and Versatile Point of Sale Solution
A Robust and Versatile Point of Sale Solution
Pros
I appreciate the many benefits of this software, such as its extensive tools for managing inventory, customers, and employees, as well as integrating payment processing. It's highly adaptable across different industries and can be customized to fit our specific business needs, offering personalized branding options and workflows for a unique customer experience.
Cons
I've noticed two potential drawbacks with this software. Firstly, its pricing model is based on a monthly subscription fee, which might not be feasible for smaller businesses. Secondly, its high level of customization and complexity could pose challenges for some users during setup. Additional training or support might be necessary to fully utilize its capabilities.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Not Specified, 101-500 employees
Less than 6 months
April 2023
A solid value for the money, with great support
A solid value for the money, with great support
Pros
Starting fresh with KORONA POS was a easy Setting up was seamless, and the training was easy. What sets this POS apart is their tech support, fast, responsive, and incredibly patient. Any issue I've had was resolved the same day, sometimes within just 30 minutes.
Cons
It would be fantastic to customize reports. While the system offers many options, I'd like to adjust parameters or even rename some reports for easier navigation.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Eleanor
Museums and Institutions, 1-10 employees
More than a year
April 2023
sold on it
sold on it
Pros
The sleek interface and exceptional support really impressed me. Plus, being able to pay monthly instead of a lump sum made purchasing hassle-free.
Cons
I find the manual instructions somewhat tedious. Simplifying them or adding a YouTube component could make learning easier.
Ease of use
7
Value for money
8
Customer Support
10
Functionality
9
Bandele
Retail, 1-10 employees
Less than 6 months
March 2023
Able to customize software to our business
Able to customize software to our business
Pros
This software has made inventory management, pricing, reporting, and customer payments much easier compared to other options. Even as a small business with a handful of employees, we feel like we're using top-notch software.
Cons
We haven't explored all the features yet, so we haven't seen everything it can do.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Darlene
Retail, 1-10 employees
Less than 6 months
March 2023
Great wine and spirits retail POS
Great wine and spirits retail POS
Pros
It's so simple to use, especially for processing payments.
Cons
I would appreciate customer lookup more if it included ready-to-use payment information.
Ease of use
10
Value for money
7
Customer Support
8
Functionality
9
carson
Wine and Spirits, 1-10 employees
Less than a year
March 2023
The best support
The best support
Pros
Integration was relatively smooth and the tech support is outstanding. It's packed with features and highly customizable.
Cons
Its extensive features sometimes make it challenging to implement certain functions.
Ease of use
7
Value for money
10
Customer Support
10
Functionality
10
Richard
Retail, 1-10 employees
Less than a year
March 2023
Buy Korona
Buy Korona
Pros
The ease of use is fantastic. It's incredibly intuitive, and the online manuals are very helpful.
Cons
I haven't found any other applications I need. While there are parts of the software I don't use, it remains my sole software service because it's comprehensive.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Randy
Food & Beverages, 1-10 employees
Less than 6 months
November 2022
KORONA POS has been nothing short of amazing!
KORONA POS has been nothing short of amazing!
Pros
What I love most about this software is its ease of use and its capability to handle almost anything.
Cons
The only downside I've encountered is that the support team is located on the opposite coast, which isn't their fault.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cassidy
Food Production, 51-100 employees
Less than 6 months
October 2022
Great Customer Support
Great Customer Support
Pros
The customer support team responds quickly and effectively.
Cons
So far, I don't have any cons. Like any system, there's a learning curve, but whenever I've needed help, support has been very specific and helpful via email.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Christie
Retail, 1-10 employees
Less than 6 months
July 2022
Korona
Korona
Pros
It's easy to navigate and accessible from both my phone and PC.
Cons
It's excellent and indispensable for our current needs.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Omar
Accounting, 1-10 employees
More than a year
July 2022
One stop shop for all your POS needs
One stop shop for all your POS needs
Pros
I appreciate how easy it is to troubleshoot issues, especially with inventory management. Having reliable customer support that can handle even complex questions or issues gives me peace of mind.
Cons
The POS system is great! Occasionally, I encounter a backend issue where a newly added barcode gets replaced by an older one from the same product, but it's a minor setback that I'm sure they'll resolve soon.
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Jenessa
Recreational Facilities and Services, 11-50 employees
Less than a year
May 2022
Best decision I ever made
Best decision I ever made
Pros
I find the cloud functionality particularly useful. It allows me to manage orders remotely, which is essential as a single user. Transitioning from my old system to Korona was seamless, and the support team has been outstanding, always knowledgeable and quick to resolve any issues.
Cons
The reports are the most challenging part for me. I know what I want to achieve, but finding the reports in the right place can be confusing. However, with a bit of effort or a call to support, I usually manage to figure it out.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Teresa
Retail, 1-10 employees
Less than 6 months
May 2022
Waterfront W and S
Waterfront W and S
Pros
The ease of use and the availability of customer support are top-notch.
Cons
Using a scan gun to enter inventory and update quantities and costs is efficient.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Frank
Wine and Spirits, 1-10 employees
Less than 6 months
May 2022
100% recommended for bakeries
100% recommended for bakeries
Pros
I was pleasantly surprised by how easy it was to set up the POS system for my baking business. The instructional videos provided on the Korona website were exceptionally helpful, and I've found their customer service to be consistently outstanding whenever I've needed assistance or had questions.
Cons
Korona doesn't yet integrate with Moneris, which can be inconvenient, especially on busy days.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Anna
Food Production, 1-10 employees
Less than 6 months
May 2022
Software that works
Software that works
Pros
I'm delighted that the software operates over the internet, eliminating the hassle of wired networking issues.
Cons
Entering invoices can be a bit slow; it took me some time to get used to it.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Rick
Wine and Spirits, 1-10 employees
More than a year
April 2022
Korona POS for Liquor Store
Korona POS for Liquor Store
Pros
The value for the money is excellent, and the customer service is the best I've experienced.
Cons
Lack of ID scanning and a "Legal Birthdate" display on the POS screen is a notable omission.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Stephen
Wine and Spirits, 1-10 employees
More than a year
April 2022
Left Square and went to Korona, now my business can grow as big as I can dream!
Left Square and went to Korona, now my business can grow as big as I can dream!
Pros
Not being tied to a specific processor company means I won't need to switch POS systems again. I always get connected to a real person in less than a minute whenever I call with a question. The month-to-month contract option is also a great advantage, it's worth trying out.
Cons
It offers so many functionalities that there's a slight learning curve if this is your first professional business software, but I haven't encountered any major issues.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Aaron
Retail, 1-10 employees
Less than 6 months
April 2022
Best business decision!
Best business decision!
Pros
Korona makes remote business management incredibly easy for me. I can update prices, manage stock receipts, and access sales data from anywhere through their website. Every POS feature is customizable to suit my business needs, and the reporting capabilities are extensive.
Cons
My only wish right now is for more features to be available on the mobile version of the back office.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kristen
Wine and Spirits, 11-50 employees
Less than a year
April 2022
Really excellent POS system
Really excellent POS system
Pros
KORONA'S comprehensive feature set is what impresses me most. Korona handles everything I need it to do, which hasn't been the case with any other POS systems I've used in my career.
Cons
The user interface could use improvement. It's functional but feels more developer-oriented than user-friendly, leading to occasional confusion.
Ease of use
7
Value for money
10
Customer Support
10
Functionality
10
Gregory
Retail, 11-50 employees
More than a year
April 2022
Great Product and Value
Great Product and Value
Pros
The ease of use and exceptional customer support at an affordable price point make this software stand out.
Cons
Managing inventory can be challenging at times, but I haven't dedicated much time to this area yet.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Troy
Retail, 1-10 employees
Less than 6 months
April 2022