Last Updated
Overview
KWI is an extensive Retail POS platform that delivers unified omnichannel checkout and real-time inventory visibility to centralize sales and fulfillment. While the platform may require some time for new project deployment, it offers loyalty program management and all-day managed services with professional implementation support.
KWI Specifications
- Sales Orders
- Sales Tracking
- Customer Management
- Delivery Planning and Scheduling
KWI Features
Order Management
KWI allows products to be purchased from any inventory across stores and warehouses, so stock is available in every channel. It automates order routing and processing using criteria like location, inventory thresholds or profitability to increase accuracy and speed.
Merchandising
The software provides real-time omnichannel inventory visibility by syncing POS, eCommerce, and warehouse data to avoid stock losses. It enables management of item, vendor, location, and tax data along with purchasing, allocation, and replenishment to ensure products are placed effectively.
Loyalty Management
The platform assigns and tracks loyalty points, displays loyalty history in customer profiles, and enables reward redemptions both online and in physical stores. It offers a modular program structure with segmentation, tiers, and rules for point accrual, expiration, and redemption to protect margins.
E-Commerce Management
The system delivers an eCommerce frontend pre-integrated with merchandising and POS, ensuring unified pricing, promotions, and inventory across all channels. It supports fulfillment workflows such as buy online and pick up in store, returns to store, and store-based inventory fulfillment for online orders.
Pros And Cons of KWI
Pros
Offers a unified omnichannel platform
Delivers a mobile POS for iOS with offline mode and store features
Includes real-time inventory visibility and merchandising controls
Combines loyalty and CRM with analytics and dashboards
Cons
The platform may not allow users to adjust settings for views
Some users may have to run reports whenever they want to look at something
KWI Reviews
Total 2 reviews
3.5
All reviews are from verified customers
Rating Distribution
5
Stars0%
4
Stars50%
3
Stars50%
2
Stars0%
1
Stars0%
Share your experience
Kanika R.
Not Specified, 11-50 employees
“Bulk updates made easier”
Pros
Their data loaders are really useful for handling bulk updates of purchase orders and articles. Working with larger batches means I'm not stuck making every update individually.
Cons
The purchase order change functionality still needs some improvements and flexibility. I'd like to have more options for making changes to purchase orders so the process can handle different situations without feeling as limited.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
9
Functionality
9
Haley C.
Not Specified, 500+ employees
“quick lookup needed”
Pros
KWI data loaders especially the PO loader and article loader handle bulk tasks well.
Cons
While the PO loader is useful for large updates, the PO update screen could still use some improvement because parts of it don't always function the way they should. It's frustrating that I have to run a report every time I want to check something instead of viewing that information directly on the current screen.. It just adds an extra step to what should be a quick lookup.
Rating Distribution
Ease of use
7
Value for money
5
Customer Support
5
Functionality
3
Frequently Asked Questions
Does KWI offer an API?
Yes, KWI does offer an API.
What language does KWI support?
KWI supports English language only.
What other apps does KWI integrate with?
KWI software integrates with a wide range of apps, including Microsoft, MailChimp, Monetete, Narvar, Optimove, Magento, QuickBooks, and more.
What level of support does KWI offer?
KWI offers support through email and phone number.
Does KWI have a mobile app?
Yes, KWI does offer a mobile app for iOS.
Who are the typical users of KWI?
The typical users of KWI include businesses like apparel, footwear, and accessories, jewelry, beauty and cosmetics, department and general store, and specialty store.
What types of pricing plans does KWI offer?
The vendor offers customized pricing plans according to different business needs. Get a customized KWI cost breakdown for your business today.