Total 25 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

72%

4

Stars

16%

3

Stars

12%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

J
Julie

Retail, 1-10 employees

Less than a year

5.0

Highly Recommend Liberty Consignment for a business!

Pros

I absolutely love how easy it is to learn and use Liberty Consignment. Their customer service is exceptional and I am impressed with the ease of printing reports under different categories as well.

Cons

I honestly can't think of anything specific that I dislike about Liberty Consignment. The program is so exceptional that I haven't encountered any issues. It is so thorough that I am still discovering all its capabilities. I am definitely not disappointed!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Alicia

Retail, 1-10 employees

More than a year

5.0

24 HAPPY YEARS of Liberty Consignment usage...

Pros

The softwares resale management is powerful, customizable and the support is excellent. What impresses me the most is the team behind it and their dedicated approach to solving client issues. They constantly evolve the system to keep up with the changing business landscape and meet new needs.

Cons

The level of customization it offers can sometimes lead to mistakes by new staff members. The price codes are great but require careful control and shouldn't be entrusted to employees with little training.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R
Ross

Retail, 1-10 employees

More than a year

5.0

Satisfied Customer

Pros

The inventory management and POS functionality of Liberty have thrilled us. The integration with Payment Logistics for credit card processing has streamlined our checkout process. Paying consignor commissions has become easy and quick. The interface with QuickBooks has greatly improved and simplified our bookkeeping tasks which makes the preparation of our monthly financial statements much easier.

Cons

Our plan is to implement ACH payments for our consignors in the future but unfortunately, Liberty doesn't support that feature.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M
Michael

Non-Profit Organization Management, 1-10 employees

More than a year

5.0

Dress for Success San Antonio

Pros

Liberty software has brought us into the 21st century, leaving the 19th century behind.

Cons

Honestly, there is nothing I would change about Liberty software. It's exactly what we needed.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K
Kirsty

Retail, 1-10 employees

More than a year

5.0

Liberty is the BEST solution for the Resale Owner

Pros

It is quite user-friendly! And I like all sorts of features.

Cons

The least enjoyable part is when I realize that my decisions haven't yielded the desired results. The numbers don't lie.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K
Kitty

Retail, 1-10 employees

More than a year

5.0

Most comprehensive software for the resale industry

Pros

Liberty makes inventory management a simple task. I can easily track sales, product quantities, outstanding payments and more.

Cons

Some parts of the software have a learning curve, although the tech support has improved significantly compared to the past.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

V
Valerie

Retail, 1-10 employees

More than a year

5.0

Can't imagine my business without Liberty

Pros

When I started my business 13 years ago, I received one of the best pieces of advice: invest in Liberty for Consignment. It has kept me organized and has grown alongside my business.

Cons

There are so many features that I haven't fully explored yet, but that is on me so no complaints ;)

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J
Jenna

Retail, 1-10 employees

More than a year

5.0

Work Smarter not harder

Pros

I have been using Liberty4 Consignment for the past 10 years, and it is one of the best consignment tracking software available. It offers numerous great features for pricing products, printing labels, processing payouts to consignors and keeping my reports up to date. The support team is supreme, always active in message boards and ready to assist at any time. They listen to our concerns and help develop solutions. This software company not only meets basic needs but also adapts to its users needs.

Cons

I wish it had more options for online integration, but it has made significant progress. Additionally, having more features for retail purchases would allow for better integration with my full-price store. However, I am aware that they are actively working on it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

S
Scott

Retail, 11-50 employees

More than a year

5.0

Liberty Consignment Rocks!

Pros

Liberty is a comprehensive package with add-on modules available as your store expands or your processes change. When I opened my store 15 years ago, it was more than I needed but as we expanded three times over the years, Liberty grew with us and even guided us towards the need for expansion.

Cons

Honestly, there is not much to say here. Like any software, there are occasional glitches that require workarounds, but the Liberty support team diligently works to address and incorporate the necessary changes.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

A
Anne

Retail, 1-10 employees

More than a year

5.0

The Best Consignment Software In The Industry

Pros

Liberty is remarkably intuitive and versatile. I love the fact that the company constantly updates and introduces new features, showcasing their innovation.

Cons

My least favorite aspect of using Liberty is the process of getting in touch with tech support.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C
Cheryl

Retail, 51-100 employees

More than a year

5.0

Liberty Ease

Pros

This software is basic and incredibly easy to use and train new people on.

Cons

It would be great if we could customize reports to include specific sales information.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Arianna

Retail, 1-10 employees

Less than a year

5.0

Hardware and Roses

Pros

It offers a variety of features, and once you learn it it becomes easy to use.

Cons

I wish there had been an in-person training session to assist with setting up the software.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

J
Joline

Retail, 1-10 employees

More than a year

5.0

Tech supports extraordinaire!

Pros

The tech support team is knowledgeable, helpful and highly patient. The last time I called, I was assisted by a kind and understanding female tech who spoke my language. I hope to have her assistance every time, although I must emphasize that the entire team is amazing! Thanks, peeps!

Cons

The lack of certain reports and the difficulty of finding relevant help options can be frustrating. Perhaps incorporating YouTube videos as a resource would be helpful.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

W
Waqas

Leisure Travel & Tourism, 11-50 employees

Less than a year

5.0

I must say it is superb

Pros

I must admit that Liberty4 Consignment is a brilliant software for handling consignments. It has everything I need and I am very much impressed. I also want to mention that their technical team is top notch.

Cons

It is a very nice and good software, but it can be a bit difficulty to understand.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

L
Lawrence

Retail, 500+ employees

Less than a year

5.0

Good Software

Pros

Liberty4 is a powerful and user-friendly software. I also like the option it provides to customize the display and the online trainings they offer are very helpful.

Cons

It might be considered slightly pricey by many but if budget is not the main concern, this tool is definitely worth considering.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

J
Jasper

Retail, 51-100 employees

Less than 6 months

4.0

Liberty4Consignment

Pros

Liberty4 Consignment is an excellently designed program with a wide range of useful functions and features.

Cons

The customer support is not the greatest, but they do come through when needed. Getting into the program is not the easiest either.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

9

A
abdullah

Furniture, 1-10 employees

Less than 6 months

4.0

One of the most useful POS systems

Pros

Without a doubt, this is one of the most practical POS systems available, especially for high-end and high-profit items like furniture! It simplifies the process of tracking the purchase price until ownership is transferred.

Cons

It would be great if the pricing could be more competitive compared to other systems but considering that it pays for itself with just one sale a week, its still worth it.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

8

Functionality

10

A
Anonymous

Not Specified, N/A employees

Less than a year

5.0

This software is perfect for my business: it is flexible enough to suit our needs as a collective!

Pros

The flexibility of this software is remarkable. Although we are not a consignment shop but an artists collective, it still works perfectly for us. The reports are easy to follow and capture all the information we need. The technical support is always there for me!

Cons

It would be more convenient if I could directly export the reports to my email account. Currently, I have to print everything out and scan it before sending them via email.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K
Karel

Retail, 101-500 employees

Less than a year

4.0

Liberty4 Consignment

Pros

This software is great and solves many problems I had with similar programs I used before discovering it.

Cons

The user interface has a slightly outdated look, and there are times when it does not respond as quickly as I would prefer but its not a major issue.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

9

J
JOHN

Retail, 11-50 employees

Less than 6 months

5.0

This software has so much going for it. We have just started, and it is A++

Pros

The programs flexibility is outstanding. As a CO-OP with 23 individual businesses under one roof, we can easily keep track of everything. Moreover it is user-friendly for members with various skill sets. The numerous prompts and excellent help menu make it even easier to use. The support provided goes above and beyond expectations.

Cons

I honestly cannot find a single downside. I highly recommend this product. Take the time to configure it according to your specific needs and explore all the options available.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10