PayPal Software Reviews

“Takes a few seconds”

Pros

Payments go through incredibly quickly and the whole processing experience is very simple. It only takes a few seconds to send or receive money.

Cons

Customer support availability still needs a lot of improvement.

“Fast and practical”

Pros

What I appreciate most about it is how safe, fast and practical it is to use.

Cons

I've noticed that large transactions sometimes get held temporarily.

“good for handling transfers”

Pros

Handling transfers and withdrawals with this app has been really good. The only limitation is that it still isn't available in every country.

Cons

It's disappointing that the service still can't be accessed worldwide especially in many third-world countries. They really should work out the right agreements and expand availability to everyone.

“Tidy and logical interface”

Pros

The interface is very user-friendly, the payment methods are versatile and the added security features make it even better to use.

Cons

Honestly there aren't many real downsides to mention. The only thing I've run into once in a while is a delay with fund transfers but it doesn't seem to happen often.

“low transaction fees”

Pros

The transaction security and speed are really valuable. I also appreciate the availability of the service and the low transaction fees which make it even more convenient.

Cons

At the moment, it's missing a feature that would allow users to create virtual cards for making or receiving certain payments.

“excellent for online payments”

Pros

Online payments and international purchases work really well.

Cons

The only thing missing is a Pix option in Brazil, aside from that, everything is fine.

“convenient to use”

Pros

It feels very convenient to use especially for transactions that might otherwise seem a bit risky. Having PayPal as the middle layer adds a real sense of security.

Cons

Overall it's a service I really enjoy using but there are times when the account gets blocked and restarting the whole process can be frustrating and difficult.

“Fast currency and crypto exchange”

Pros

Currency, cryptocurrency and coins are exchanged quickly which makes transactions feel fast and efficient.

Cons

I haven't run into any downsides since everything is managed securely online.

“easy to send money”

Pros

Sending money with it is really convenient and I appreciate that the transfers go through without losing any money in the process.

Cons

One thing that could make it even better is wider availability in every showroom since that would help attract more customers.

“Creating invoices is simple”

Pros

Sending payments and creating invoices is really convenient which is one of the things I appreciate most about PayPal.

Cons

Customer support isn't always as helpful as it should be but overall they still do a fairly decent job.

“Didn't face any problems”

Pros

Using it for online purchases and payment processing has been very simple.

Cons

I honestly haven't run into any problems or complaints with it.

“satisfied with the quality”

Pros

We've been using it for years and even with plenty of newer options entering the market, we're still very satisfied with the reliability, quality and security of its solutions.

Cons

The interface feels outdated and the rollout of new features and solutions happens at a pretty slow pace.

“Well designed app”

Pros

Setting up payments is convenient and it works on many different websites. It feels very reliable and secure and the app is well designed overall. I really enjoy using it.

Cons

It can be a little hard to use at times and you might even get lost if you don't have someone more experienced nearby to help. On top of that some regions may still face certain restrictions.

“available anywhere”

Pros

Using it overall is very simple and it's available whenever and wherever I need it.

Cons

It could be a bit better if the waiting time for confirming the amounts was shorter.

“They back you up”

Pros

It has been the one I rely on most as a buyer because they really do back you up when something goes wrong. If an order never arrives, you can open a claim and they'll step in to mediate between you and the seller. It's usually my first choice for one-time Shopify purchases especially when I'm buying from a Shopify store I don't know yet.

Cons

The only downside is that the claims process feels a bit slow and can take the full 30 days to get resolved.

“worked well for years”

Pros

PayPal has been a really reliable app for making payments securely and I've never run into any problems while using it.

Cons

Honestly I can't think of any downsides. I've been using it for years and it has worked well the whole time.

“Useful recurring billing feature”

Pros

Keeping track of invoices is simple and the recurring billing feature is really useful.

Cons

The fees are the biggest downside. It feels like there's a charge for almost everything, moving money, sending an invoice, getting an invoice paid and more.

“accessible way to handle sales”

Pros

From invoicing to collecting and processing payments, PayPal gives me a very accessible way to handle sales. It connects to bank accounts without much hassle and it's a fast, efficient option for receiving online sales payments.

Cons

It needs to do more to protect customers' daily information and privacy. There still seem to be too many cases of account hacking.

“Does what it promises”

Pros

Right out of the gate, the app handled what it promised. I could send and receive payments, keep track of my activity and even shop directly inside the app. The standout feature for me is the built-in currency conversion when sending money to people who need a different currency. That's extremely convenient and something most other money transfer apps still don't really offer.

Cons

One thing that really got on my nerves was how buggy the app felt overall. Nearly every time I used it some kind of glitch would pop up and sometimes the whole app would crash while I was trying to get something done. I also didn't feel comfortable getting money requests from random people who shouldn't have been able to find my account at all which made the app feel insecure.

“Amazing one-click payments”

Pros

The interface feels user-friendly, one-click payments make checkout quick and the platform gives a strong sense of security.

Cons

Customer support can be frustrating to deal with, the fees are on the higher side and there are occasional account limitations.