PayPal Software

PayPal Software Reviews

Total 5098 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

20%

3

Stars

4%

2

Stars

1%

1

Stars

3%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

MM

Marco M.

Education Management, 51-100 employees

5.0
August 2023

Polished look

Pros

Using it feels very simple and the interface has a clean, polished look that makes everything simple to navigate.

Cons

Honestly I haven't run into any issues with it, it feels like a nearly perfect app overall.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RA

Rawand A.

Architecture & Planning, 1-10 employees

4.0
August 2023

safe for paying

Pros

Transactions and payments feel very secure which gives me a lot of confidence whenever I use it.

Cons

Something that could be better is the lack of tutorials for certain features especially when it comes to linking a bank account and understanding confirmation codes.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

CS

Chris S.

Arts and Crafts, 1-10 employees

5.0
August 2023

trusted protection

Pros

Payments go through quickly, whether I'm paying bills or checking out at an online store and the protection it offers gives me extra peace of mind.

Cons

One thing to stay on top of is account activity if you don't use it regularly. It's worth checking in at least once a week to make sure nothing suspicious is happening since less active accounts can be more vulnerable to hacking.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LA

Ludmylla A.

Aviation & Aerospace, 1-10 employees

5.0
August 2023

good tool for receiving dollars

Pros

It's a really good tool for receiving dollars and other currencies. All transactions through it feel secure and reliable.

Cons

There still aren't many stores where I can shop directly through the site and it doesn't support some digital banks.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

IE

Israel E.

Information Technology and Services, 1-10 employees

5.0
August 2023

best payment system out there

Pros

Being able to receive payments from the companies I work with online and also send money to the people who work for me without much hassle or effort makes this feel like the best payment system out there globally.

Cons

The extra fees on international credit cards and the $20 chargeback fee are things you should really improve but aside from that, everything else works fine.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LF

Lee F.

Marketing and Advertising, 11-50 employees

4.0
August 2023

Quick setup and smooth sync

Pros

Getting this payment gateway up and running was one of the simplest setups I've dealt with. The process isn't bogged down with unnecessary steps and it connects directly with WooCommerce without any hassle.

Cons

From a developer's perspective, there's honestly very little to complain about.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

JH

Judy H.

Retail, 1-10 employees

5.0
August 2023

Send money right away

Pros

Being able to send money right away, receive secure payments and transfer funds to my bank safely within a reasonable time has been really valuable.

Cons

At times the fee structure is a bit confusing and those charges can cut into profits. I'd prefer to see the exact fees upfront before completing a transaction, both for sending and receiving money.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Information Technology and Services, 11-50 employees

5.0
August 2023

comes with ready-made integrations

Pros

Getting started with it was quick, the customer support has been excellent, the rates are fair and the checkout experience feels very polished for customers. On top of that, it comes with plenty of ready-made integrations for different websites and software so the whole installation process feels hassle-free.

Cons

Since I began using it, the platform has continued to improve with new features and additional payment methods being introduced regularly which has been really positive.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

NT

Nana T.

Insurance, 500+ employees

5.0
August 2023

Secure payments that deliver

Pros

Online payments feel much more convenient and secure now which has been amazing.

Cons

The signup process could definitely be simpler even though I understand the extra details are there for security.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

VRB

victor raymundo b.

Accounting, 1-10 employees

4.0
August 2023

Recommended from my side

Pros

I'd definitely recommend it because it's simple to use and the interface is clear and easy to read.

Cons

Personally, I'd improve the hours available for making withdrawals.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

CM

Cheryl M.

Retail, 1-10 employees

5.0
August 2023

Customers love paypal

Pros

Easy to set up and using it day to day is just as simple. Our customers also really enjoy paying with it.

Cons

I honestly don't have any complaints about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MM

mohamed m.

Writing and Editing, 51-100 employees

4.0
August 2023

convenience stands out

Pros

One of the biggest advantages is the convenience. It is accepted in so many places which makes online payments and transfers really practical. The buyer protection is also reassuring especially when purchasing from sellers I have not used before.

Cons

The fees can add up especially depending on the type of transaction. Customer service feels limited when you need help and account freezes can be frustrating when they happen unexpectedly.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

SS

Santiago S.

Internet, 1-10 employees

4.0
August 2023

Extremely accessible

Pros

It's very simple to use as a payment method and the accessibility is practically worldwide. It feels universal because you can use it almost anywhere.

Cons

you can't link debit or credit cards.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

NK

Nick K.

Information Technology and Services, 1-10 employees

3.0
August 2023

behind on workflows

Pros

PayPal still feels like the gold standard since most people already know how to use it and it comes with a decent set of features. The fees are also fairly reasonable for what it offers.

Cons

At the same time, newer competitors have done a better job with invoicing and payment workflows. The PoS side especially feels like it's fallen behind where the industry is today.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

7

AP

Alex P.

Computer & Network Security, 500+ employees

5.0
August 2023

fast transaction processing

Pros

The best part for me is the fast transaction processing, quick transfers and the strong sense of security when using it.

Cons

Never faced any issues while using it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JC

Jessica C.

Furniture, 1-10 employees

4.0
August 2023

Safer international payments

Pros

When I need to send payments to other countries, I feel much more secure using PayPal because it's a well-known and trusted company.

Cons

The part I like the least is the fee percentage they charge. For example, if I need to make a $200 payment, it ends up being $220 through the platform and $20 in fees feels like a lot.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

SU

Susan U.

Construction, 11-50 employees

5.0
August 2023

incredible Savings Account feature

Pros

Everything about it feels very simple and it works with most of the major services I use in everyday life. It's also really convenient for small business payments and online shopping. On top of that, I really appreciate having the Savings Account feature and the cryptocurrency options available in one place.

Cons

At this point I really haven't run into any major problems. It has been reliable, clear and uncomplicated for the business transactions I handle.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Online Media, 1-10 employees

5.0
August 2023

Provides real-time payments

Pros

I really appreciate that it provides real-time payments along with strong protection in case any issues come up.

Cons

Customer support is a bit lacking but it's still possible to handle things on your own.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MR

Michael R.

Automotive, 101-500 employees

5.0
August 2023

Can look through transactions

Pros

This tool is very userfriendly. I can send and receive payments without any issues, look back through transactions when I need to, issue refunds and quickly find records by searching a person's name.

Cons

At times the platform can be a bit slow to load. I also wish the transaction confirmation emails included the exact amount received for each payment instead of making me log in and track it down separately. Another thing that would help is seeing the fee deduction update in real time while creating a charge so I know the precise amount to bill the customer. It seems small but once you are handling 50 or more transactions, those differences can really add up.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

ED

Elisa D.

Biotechnology, 500+ employees

5.0
August 2023

perfect for sending money

Pros

It's the best option out there for sending and receiving payments, whether between private individuals or when paying for online purchases. It has also been really useful for handling certain MAV tax payments which has been a huge advantage because it saved me from wasting time going to the bank to make transfers or other payments.

Cons

At the moment, I can't think of any issues that come up when using this app.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10