Marco M.
Education Management, 51-100 employees
“Polished look”
Pros
Using it feels very simple and the interface has a clean, polished look that makes everything simple to navigate.
Cons
Honestly I haven't run into any issues with it, it feels like a nearly perfect app overall.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rawand A.
Architecture & Planning, 1-10 employees
“safe for paying”
Pros
Transactions and payments feel very secure which gives me a lot of confidence whenever I use it.
Cons
Something that could be better is the lack of tutorials for certain features especially when it comes to linking a bank account and understanding confirmation codes.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Chris S.
Arts and Crafts, 1-10 employees
“trusted protection”
Pros
Payments go through quickly, whether I'm paying bills or checking out at an online store and the protection it offers gives me extra peace of mind.
Cons
One thing to stay on top of is account activity if you don't use it regularly. It's worth checking in at least once a week to make sure nothing suspicious is happening since less active accounts can be more vulnerable to hacking.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ludmylla A.
Aviation & Aerospace, 1-10 employees
“good tool for receiving dollars”
Pros
It's a really good tool for receiving dollars and other currencies. All transactions through it feel secure and reliable.
Cons
There still aren't many stores where I can shop directly through the site and it doesn't support some digital banks.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Israel E.
Information Technology and Services, 1-10 employees
“best payment system out there”
Pros
Being able to receive payments from the companies I work with online and also send money to the people who work for me without much hassle or effort makes this feel like the best payment system out there globally.
Cons
The extra fees on international credit cards and the $20 chargeback fee are things you should really improve but aside from that, everything else works fine.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lee F.
Marketing and Advertising, 11-50 employees
“Quick setup and smooth sync”
Pros
Getting this payment gateway up and running was one of the simplest setups I've dealt with. The process isn't bogged down with unnecessary steps and it connects directly with WooCommerce without any hassle.
Cons
From a developer's perspective, there's honestly very little to complain about.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Judy H.
Retail, 1-10 employees
“Send money right away”
Pros
Being able to send money right away, receive secure payments and transfer funds to my bank safely within a reasonable time has been really valuable.
Cons
At times the fee structure is a bit confusing and those charges can cut into profits. I'd prefer to see the exact fees upfront before completing a transaction, both for sending and receiving money.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Information Technology and Services, 11-50 employees
“comes with ready-made integrations”
Pros
Getting started with it was quick, the customer support has been excellent, the rates are fair and the checkout experience feels very polished for customers. On top of that, it comes with plenty of ready-made integrations for different websites and software so the whole installation process feels hassle-free.
Cons
Since I began using it, the platform has continued to improve with new features and additional payment methods being introduced regularly which has been really positive.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nana T.
Insurance, 500+ employees
“Secure payments that deliver”
Pros
Online payments feel much more convenient and secure now which has been amazing.
Cons
The signup process could definitely be simpler even though I understand the extra details are there for security.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
victor raymundo b.
Accounting, 1-10 employees
“Recommended from my side”
Pros
I'd definitely recommend it because it's simple to use and the interface is clear and easy to read.
Cons
Personally, I'd improve the hours available for making withdrawals.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Cheryl M.
Retail, 1-10 employees
“Customers love paypal”
Pros
Easy to set up and using it day to day is just as simple. Our customers also really enjoy paying with it.
Cons
I honestly don't have any complaints about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
mohamed m.
Writing and Editing, 51-100 employees
“convenience stands out”
Pros
One of the biggest advantages is the convenience. It is accepted in so many places which makes online payments and transfers really practical. The buyer protection is also reassuring especially when purchasing from sellers I have not used before.
Cons
The fees can add up especially depending on the type of transaction. Customer service feels limited when you need help and account freezes can be frustrating when they happen unexpectedly.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Santiago S.
Internet, 1-10 employees
“Extremely accessible”
Pros
It's very simple to use as a payment method and the accessibility is practically worldwide. It feels universal because you can use it almost anywhere.
Cons
you can't link debit or credit cards.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Nick K.
Information Technology and Services, 1-10 employees
“behind on workflows”
Pros
PayPal still feels like the gold standard since most people already know how to use it and it comes with a decent set of features. The fees are also fairly reasonable for what it offers.
Cons
At the same time, newer competitors have done a better job with invoicing and payment workflows. The PoS side especially feels like it's fallen behind where the industry is today.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
7
Alex P.
Computer & Network Security, 500+ employees
“fast transaction processing”
Pros
The best part for me is the fast transaction processing, quick transfers and the strong sense of security when using it.
Cons
Never faced any issues while using it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jessica C.
Furniture, 1-10 employees
“Safer international payments”
Pros
When I need to send payments to other countries, I feel much more secure using PayPal because it's a well-known and trusted company.
Cons
The part I like the least is the fee percentage they charge. For example, if I need to make a $200 payment, it ends up being $220 through the platform and $20 in fees feels like a lot.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Susan U.
Construction, 11-50 employees
“incredible Savings Account feature”
Pros
Everything about it feels very simple and it works with most of the major services I use in everyday life. It's also really convenient for small business payments and online shopping. On top of that, I really appreciate having the Savings Account feature and the cryptocurrency options available in one place.
Cons
At this point I really haven't run into any major problems. It has been reliable, clear and uncomplicated for the business transactions I handle.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Online Media, 1-10 employees
“Provides real-time payments”
Pros
I really appreciate that it provides real-time payments along with strong protection in case any issues come up.
Cons
Customer support is a bit lacking but it's still possible to handle things on your own.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Michael R.
Automotive, 101-500 employees
“Can look through transactions”
Pros
This tool is very userfriendly. I can send and receive payments without any issues, look back through transactions when I need to, issue refunds and quickly find records by searching a person's name.
Cons
At times the platform can be a bit slow to load. I also wish the transaction confirmation emails included the exact amount received for each payment instead of making me log in and track it down separately. Another thing that would help is seeing the fee deduction update in real time while creating a charge so I know the precise amount to bill the customer. It seems small but once you are handling 50 or more transactions, those differences can really add up.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Elisa D.
Biotechnology, 500+ employees
“perfect for sending money”
Pros
It's the best option out there for sending and receiving payments, whether between private individuals or when paying for online purchases. It has also been really useful for handling certain MAV tax payments which has been a huge advantage because it saved me from wasting time going to the bank to make transfers or other payments.
Cons
At the moment, I can't think of any issues that come up when using this app.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10