PayPal Software

PayPal Software Reviews

Total 5098 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

20%

3

Stars

4%

2

Stars

1%

1

Stars

3%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

HG

Hilary G.

Sports, 1-10 employees

5.0
August 2023

efficient processing

Pros

Payments go through quickly and the processing is very efficient overall.

Cons

The withdrawal fee percentage can be a bit high at times.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

ST

Suzanne T.

Hospital & Health Care, 500+ employees

5.0
August 2023

Quick personal payments

Pros

Sending money to friends and family is really convenient with PayPal and it makes those personal payments quick and hassle-free.

Cons

I still miss the pooled withdrawal feature. It worked really well for collecting money as a group and losing it was a big downside.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SB

Selen B.

Health, Wellness and Fitness, 1-10 employees

5.0
August 2023

Saves me a lot of time

Pros

Paying with PayPal is really quick and that's what I enjoy most about it. It lets me use my phone for payments which saves me a lot of time.

Cons

The downside is that I can't use it in Turkey. I really think it should be available in every country because when I travel somewhere else, I'm not able to use it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

GT

Georgina T.

Internet, 1-10 employees

5.0
August 2023

My bank details stay protected with it

Pros

Knowing my bank details stay protected is a big reason I trust it. It gives me real peace of mind when I use it.

Cons

My biggest concern is forgetting my password. Recovering the account feels difficult especially if I no longer have my cell phone.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

SN

Sussan N.

Health, Wellness and Fitness, 51-100 employees

5.0
August 2023

smooth payments and tracking

Pros

Having auto-transfer to my account, payment plans and clear tracking for both my account activity and payments has been really useful. My clients also enjoy using it to pay for the services I provide.

Cons

One frustration has been having trouble reaching customer service by phone.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CB

Chai B.

Marketing and Advertising, 1-10 employees

5.0
August 2023

Super fast process

Pros

Sending money and receiving payments with it is really simple and the whole process feels super fast.

Cons

It felt a little pricey to me but aside from that, it's a really solid product.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

VC

Vanyelie C.

Telecommunications, 1-10 employees

5.0
August 2023

Has a lot of potential

Pros

It feels like a very efficient app with a lot of potential. It's simple to use, offers plenty of ways to handle and make the most of payments and it also includes a cryptocurrency section which I really love. On top of that, being able to make donations to different places is another feature I really appreciate.

Cons

I honestly don't have any complaints because it has been very useful for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

OLH

Oluwa Locheyi H.

Retail, 11-50 employees

5.0
August 2023

Lets me manage online sales

Pros

It lets me handle online transactions, place and receive orders, manage online sales and even take care of invoicing.

Cons

It still isn't available in every African country and the cost is a bit high.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

PA

Paola A.

E-Learning, 1-10 employees

5.0
August 2023

Only requires an email address

Pros

Getting started is very simple, you only need an email address to begin using it.

Cons

I honestly don't have anything to complain about.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AJAK

Alla Joël Arthur K.

Marketing and Advertising, 1-10 employees

5.0
August 2023

comes with useful features

Pros

It's very simple to use and comes with useful features for online payments and sending money.

Cons

it still isn't available in some African countries.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

IN

ike n.

Information Technology and Services, 1-10 employees

4.0
August 2023

Covers everything I need

Pros

the platform is simple to navigate. Security also seems to be a top priority which gives me a lot of confidence when using it.

Cons

It already covers everything I need so I honestly do not have any negative feedback about the service at this point.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

BD

Bayisa D.

Food & Beverages, 500+ employees

5.0
August 2023

Wide range of features

Pros

PayPal comes with plenty of useful features and options, payments go through quickly and the whole process is simple to handle. It works well for business use and just about anyone can start using it without much trouble.

Cons

The only downside I can point out with PayPal is that it still isn't available in every country around the world.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RE

Randy E.

Consumer Services, 1-10 employees

4.0
August 2023

easy and secure

Pros

It is easy to use and payments come through quickly and securely.

Cons

Honestly there wasn't much about it that I disliked.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

LT

lucien t.

Marketing and Advertising, 1-10 employees

4.0
August 2023

User-friendly features

Pros

It's a user-friendly and secure platform that makes using its different features much more simple.

Cons

Processing is very fast, almost instant and the customer support is outstanding.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

EC

Esséname C.

Food & Beverages, 1-10 employees

4.0
August 2023

helps me handle online transactions

Pros

helps me handle online transactions and place orders without any hassle.

Cons

It uses far too much internet data when connected.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

EA

Emre A.

Telecommunications, 1-10 employees

5.0
August 2023

Better control over money flow

Pros

Keeping track of how money moves is very manageable and the flow of funds can be controlled without much hassle.

Cons

It still isn't available in every country such as Turkiye.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KS

Kristin S.

Financial Services, 51-100 employees

4.0
August 2023

Clients can pay as guests

Pros

It's been close to ten years since I first started using it and it has worked well for sending and receiving international payments. One of the biggest advantages is that even clients who don't have a PayPal account can still pay as guests through the payment buttons.

Cons

One frustrating issue was when our account got limited because of suspicion after we received a large payment even though it was later reinstated.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

A

Anonymous

Information Technology and Services, 1-10 employees

4.0
August 2023

syncs well with a lot of other sites

Pros

It feels very secure to use and works well with a lot of other sites that need a payment processor. Another big plus is that it's available in almost every country which isn't the case with most payment processors.

Cons

There honestly isn't much to complain about, aside from the fact that it can be a little slow at times.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

IG

Ignacio G.

Hospital & Health Care, 500+ employees

5.0
August 2023

Helpful for shopping across different websites

Pros

Sending and receiving money internationally has been really convenient with this app/site. It also comes in handy when shopping across different websites which makes online payments much more practical.

Cons

At the beginning some people may find it a little confusing to figure out and understand how everything works.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

SS

Sinnaca S.

Design, 1-10 employees

5.0
August 2023

Simple interface, reliable payments

Pros

The interface is simple to use and internet connection issues usually don't cause much trouble while using it.

Cons

Its checking features and cash check processing still aren't the best.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10