Hilary G.
Sports, 1-10 employees
“efficient processing”
Pros
Payments go through quickly and the processing is very efficient overall.
Cons
The withdrawal fee percentage can be a bit high at times.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Suzanne T.
Hospital & Health Care, 500+ employees
“Quick personal payments”
Pros
Sending money to friends and family is really convenient with PayPal and it makes those personal payments quick and hassle-free.
Cons
I still miss the pooled withdrawal feature. It worked really well for collecting money as a group and losing it was a big downside.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Selen B.
Health, Wellness and Fitness, 1-10 employees
“Saves me a lot of time”
Pros
Paying with PayPal is really quick and that's what I enjoy most about it. It lets me use my phone for payments which saves me a lot of time.
Cons
The downside is that I can't use it in Turkey. I really think it should be available in every country because when I travel somewhere else, I'm not able to use it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Georgina T.
Internet, 1-10 employees
“My bank details stay protected with it”
Pros
Knowing my bank details stay protected is a big reason I trust it. It gives me real peace of mind when I use it.
Cons
My biggest concern is forgetting my password. Recovering the account feels difficult especially if I no longer have my cell phone.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Sussan N.
Health, Wellness and Fitness, 51-100 employees
“smooth payments and tracking”
Pros
Having auto-transfer to my account, payment plans and clear tracking for both my account activity and payments has been really useful. My clients also enjoy using it to pay for the services I provide.
Cons
One frustration has been having trouble reaching customer service by phone.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Chai B.
Marketing and Advertising, 1-10 employees
“Super fast process”
Pros
Sending money and receiving payments with it is really simple and the whole process feels super fast.
Cons
It felt a little pricey to me but aside from that, it's a really solid product.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Vanyelie C.
Telecommunications, 1-10 employees
“Has a lot of potential”
Pros
It feels like a very efficient app with a lot of potential. It's simple to use, offers plenty of ways to handle and make the most of payments and it also includes a cryptocurrency section which I really love. On top of that, being able to make donations to different places is another feature I really appreciate.
Cons
I honestly don't have any complaints because it has been very useful for me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Oluwa Locheyi H.
Retail, 11-50 employees
“Lets me manage online sales”
Pros
It lets me handle online transactions, place and receive orders, manage online sales and even take care of invoicing.
Cons
It still isn't available in every African country and the cost is a bit high.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Paola A.
E-Learning, 1-10 employees
“Only requires an email address”
Pros
Getting started is very simple, you only need an email address to begin using it.
Cons
I honestly don't have anything to complain about.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alla Joël Arthur K.
Marketing and Advertising, 1-10 employees
“comes with useful features”
Pros
It's very simple to use and comes with useful features for online payments and sending money.
Cons
it still isn't available in some African countries.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
ike n.
Information Technology and Services, 1-10 employees
“Covers everything I need”
Pros
the platform is simple to navigate. Security also seems to be a top priority which gives me a lot of confidence when using it.
Cons
It already covers everything I need so I honestly do not have any negative feedback about the service at this point.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Bayisa D.
Food & Beverages, 500+ employees
“Wide range of features”
Pros
PayPal comes with plenty of useful features and options, payments go through quickly and the whole process is simple to handle. It works well for business use and just about anyone can start using it without much trouble.
Cons
The only downside I can point out with PayPal is that it still isn't available in every country around the world.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Randy E.
Consumer Services, 1-10 employees
“easy and secure”
Pros
It is easy to use and payments come through quickly and securely.
Cons
Honestly there wasn't much about it that I disliked.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
lucien t.
Marketing and Advertising, 1-10 employees
“User-friendly features”
Pros
It's a user-friendly and secure platform that makes using its different features much more simple.
Cons
Processing is very fast, almost instant and the customer support is outstanding.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Esséname C.
Food & Beverages, 1-10 employees
“helps me handle online transactions”
Pros
helps me handle online transactions and place orders without any hassle.
Cons
It uses far too much internet data when connected.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Emre A.
Telecommunications, 1-10 employees
“Better control over money flow”
Pros
Keeping track of how money moves is very manageable and the flow of funds can be controlled without much hassle.
Cons
It still isn't available in every country such as Turkiye.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kristin S.
Financial Services, 51-100 employees
“Clients can pay as guests”
Pros
It's been close to ten years since I first started using it and it has worked well for sending and receiving international payments. One of the biggest advantages is that even clients who don't have a PayPal account can still pay as guests through the payment buttons.
Cons
One frustrating issue was when our account got limited because of suspicion after we received a large payment even though it was later reinstated.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Anonymous
Information Technology and Services, 1-10 employees
“syncs well with a lot of other sites”
Pros
It feels very secure to use and works well with a lot of other sites that need a payment processor. Another big plus is that it's available in almost every country which isn't the case with most payment processors.
Cons
There honestly isn't much to complain about, aside from the fact that it can be a little slow at times.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Ignacio G.
Hospital & Health Care, 500+ employees
“Helpful for shopping across different websites”
Pros
Sending and receiving money internationally has been really convenient with this app/site. It also comes in handy when shopping across different websites which makes online payments much more practical.
Cons
At the beginning some people may find it a little confusing to figure out and understand how everything works.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Sinnaca S.
Design, 1-10 employees
“Simple interface, reliable payments”
Pros
The interface is simple to use and internet connection issues usually don't cause much trouble while using it.
Cons
Its checking features and cash check processing still aren't the best.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10