Justin A.
Hospital & Health Care, 51-100 employees
“Another way to get paid”
Pros
At a doctor's office, offering patients multiple payment options really helps bring in more revenue. The more ways they have to pay, the better the chances that payments actually come through and it leaves people with fewer excuses not to settle their balance.
Cons
it tends to freeze quite often which can be nerve-racking. It always seems to happen because of a security measure.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Majid T.
Computer Hardware, 101-500 employees
“affordable transfers”
Pros
Transfers go through very quickly and sending money is affordable.
Cons
Linking bank cards can be a little difficult.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
farhan a.
Retail, 1-10 employees
“Safe shopping”
Pros
With PayPal, my account is linked directly which makes everything feel very secure. I really don't have to stress about safety because it feels like my money and information are well protected. Honestly it gives me peace of mind knowing I'm in good hands.
Cons
There really isn't much to complain about since it feels very safe to use. Having my account attached to it adds an extra sense of security so I can just enjoy shopping and receiving deals without worrying.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Moises Humberto I.
Research, 500+ employees
“Keeps transactions organized”
Pros
It lets me make electronic and online payments in a secure, focused way using my bank accounts. It also includes different features that help keep the transaction process controlled and organized.
Cons
This service may not feel user-friendly for everyone. Both the mobile app and the website can be difficult to use.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
9
Anonymous
Marketing and Advertising, 1-10 employees
“dependable for handling invoice payments”
Pros
I use it to send and receive payments online and it has been very secure which makes it dependable for handling invoice payments and other internet-based services.
Cons
The exchange rates and fees are not often very favorable for the recipient. Even so, I still appreciate the level of security the service provides.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ibne J.
Information Technology and Services, 11-50 employees
“Global reach and convenience”
Pros
It is available almost everywhere and works in nearly every country which makes it incredibly convenient to use.
Cons
occasional account limitation can be really frustrating and painful to deal with.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Thulani T.
Entertainment, 1-10 employees
“not easy to hack”
Pros
The payment process is the part I appreciate most and the security is very strong so it's not easily hacked. That gives me confidence that our money stays protected there.
Cons
At one point, my account was limited even though I hadn't done anything wrong and hadn't even received any money. They removed my account without any review which was really frustrating.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Max v.
Hospital & Health Care, 1-10 employees
“Nearly every store accepts it”
Pros
nearly every online store offers it as a payment option.
Cons
Bookkeeping with it is where things get frustrating. Money gets taken from the checking account but it's not obvious which company or order the charge belongs to. They rely on special IDs to track that and that makes accounting more of a hassle.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Ayoub Imad K.
Health, Wellness and Fitness, 1-10 employees
“Popular electronic payment software”
Pros
PayPal remains the most widely used electronic payment software and that's not by chance. It offers a lot of advantages especially when it comes to payment security, protection of personal data and the speed of transactions, on top of being simple to use.
Cons
synchronization between the phone app and the computer can take a bit longer than expected. Also, the email for resetting or changing the password often takes quite a while to arrive.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
9
Alan T.
Retail, 1-10 employees
“Handy for global sales”
Pros
It works really well for letting customers from other countries buy products from my shop which has made international sales much more convenient.
Cons
There are still too many fees involved and the currency conversion rates are pretty poor.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Audrey D.
Pharmaceuticals, 51-100 employees
“Lovely occasional discount offers”
Pros
Using it for online payments feels very simple and the occasional discount offers are a nice bonus to have.
Cons
It still isn't supported in every country which can be inconvenient while traveling. On top of that, account verification can take some time after signing up.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Gina D.
Health, Wellness and Fitness, 1-10 employees
“connects smoothly with other apps”
Pros
I've used it for years and the convenience has been a big plus for both me and my customers. My clients already know and recognize it which makes payments feel more familiar and reliable. Another thing I appreciate is how well it connects with many of my other apps and subscription services.
Cons
Updating my account details was a little frustrating when my bank shut down and I needed to replace all of my banking information.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Ricardo V.
Mechanical or Industrial Engineering, 1-10 employees
“Love using it”
Pros
It is easy to handle and I really enjoy it because it feels secure and reliable.
Cons
The service fees are not something I enjoy but that seems to be a common issue with apps in this category.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jonathan L.
Photography, 1-10 employees
“organized checkout process”
Pros
Getting started with it is simple and the setup only takes a short time. The checkout process feels organized so using it as a payment method is very convenient for me.
Cons
accounts can sometimes get frozen because of its security checks which is especially inconvenient when I handle a lot of transactions on the platform every day.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Laeth A.
Marketing and Advertising, 11-50 employees
“Ability to link my bank card”
Pros
Using it has given me a secure way to make online payments and I was also able to link my bank card without any trouble.
Cons
I'd still change the fee structure. They're not extremely high but lowering them a bit would help the service stand out even more.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Noblesse M.
Apparel & Fashion, 1-10 employees
“Secure transfers to family members”
Pros
Having a secure and convenient way to send money to family members and handle invoices is what makes this work so well for me.
Cons
The downside is the fees they charge whenever I receive money through it.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Nicola P.
Retail, 500+ employees
“essential for managing a huge number of payments”
Pros
It's essential for managing a huge number of payments, both because transactions go through quickly and because it handles disputes that come up with online purchases in a fast and efficient way.
Cons
No real drawbacks to mention. I only ran into a small issue when linking cards to the account and it was resolved right away.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Thendo N.
Civil Engineering, 1-10 employees
“great for freelancers”
Pros
Using it for online purchases has made things much more convenient and safer. As a freelancer, I can also get paid by companies and the best part is not having to share my banking details.
Cons
At times withdrawing my money as cash can be a bit difficult.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Food & Beverages, 51-100 employees
“Can buy any product”
Pros
Being able to buy just about any product online without hassle has been one of the best parts of using PayPal.
Cons
Overall everything has worked well for me and I haven't had any problems using the app.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Chantelle W.
Alternative Medicine, 1-10 employees
“No need to be tech-savvy”
Pros
Using it has been very simple even for someone like me who isn't very tech-savvy. When I updated my bank details, the support team responded quickly and helped me sort it out right away.
Cons
I really haven't run into any issues with it and overall my experience has been satisfying. The only thing I'd suggest is adding an option for funds to transfer automatically from the account to a bank account.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10