PayPal Software

PayPal Software Reviews

Total 5098 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

20%

3

Stars

4%

2

Stars

1%

1

Stars

3%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

JA

Justin A.

Hospital & Health Care, 51-100 employees

5.0
August 2023

Another way to get paid

Pros

At a doctor's office, offering patients multiple payment options really helps bring in more revenue. The more ways they have to pay, the better the chances that payments actually come through and it leaves people with fewer excuses not to settle their balance.

Cons

it tends to freeze quite often which can be nerve-racking. It always seems to happen because of a security measure.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MT

Majid T.

Computer Hardware, 101-500 employees

5.0
August 2023

affordable transfers

Pros

Transfers go through very quickly and sending money is affordable.

Cons

Linking bank cards can be a little difficult.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

FA

farhan a.

Retail, 1-10 employees

5.0
August 2023

Safe shopping

Pros

With PayPal, my account is linked directly which makes everything feel very secure. I really don't have to stress about safety because it feels like my money and information are well protected. Honestly it gives me peace of mind knowing I'm in good hands.

Cons

There really isn't much to complain about since it feels very safe to use. Having my account attached to it adds an extra sense of security so I can just enjoy shopping and receiving deals without worrying.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MHI

Moises Humberto I.

Research, 500+ employees

4.0
August 2023

Keeps transactions organized

Pros

It lets me make electronic and online payments in a secure, focused way using my bank accounts. It also includes different features that help keep the transaction process controlled and organized.

Cons

This service may not feel user-friendly for everyone. Both the mobile app and the website can be difficult to use.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

9

A

Anonymous

Marketing and Advertising, 1-10 employees

5.0
August 2023

dependable for handling invoice payments

Pros

I use it to send and receive payments online and it has been very secure which makes it dependable for handling invoice payments and other internet-based services.

Cons

The exchange rates and fees are not often very favorable for the recipient. Even so, I still appreciate the level of security the service provides.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

IJ

Ibne J.

Information Technology and Services, 11-50 employees

5.0
August 2023

Global reach and convenience

Pros

It is available almost everywhere and works in nearly every country which makes it incredibly convenient to use.

Cons

occasional account limitation can be really frustrating and painful to deal with.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

TT

Thulani T.

Entertainment, 1-10 employees

5.0
August 2023

not easy to hack

Pros

The payment process is the part I appreciate most and the security is very strong so it's not easily hacked. That gives me confidence that our money stays protected there.

Cons

At one point, my account was limited even though I hadn't done anything wrong and hadn't even received any money. They removed my account without any review which was really frustrating.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

MV

Max v.

Hospital & Health Care, 1-10 employees

4.0
August 2023

Nearly every store accepts it

Pros

nearly every online store offers it as a payment option.

Cons

Bookkeeping with it is where things get frustrating. Money gets taken from the checking account but it's not obvious which company or order the charge belongs to. They rely on special IDs to track that and that makes accounting more of a hassle.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

AIK

Ayoub Imad K.

Health, Wellness and Fitness, 1-10 employees

4.0
August 2023

Popular electronic payment software

Pros

PayPal remains the most widely used electronic payment software and that's not by chance. It offers a lot of advantages especially when it comes to payment security, protection of personal data and the speed of transactions, on top of being simple to use.

Cons

synchronization between the phone app and the computer can take a bit longer than expected. Also, the email for resetting or changing the password often takes quite a while to arrive.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

AT

Alan T.

Retail, 1-10 employees

4.0
August 2023

Handy for global sales

Pros

It works really well for letting customers from other countries buy products from my shop which has made international sales much more convenient.

Cons

There are still too many fees involved and the currency conversion rates are pretty poor.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

AD

Audrey D.

Pharmaceuticals, 51-100 employees

4.0
August 2023

Lovely occasional discount offers

Pros

Using it for online payments feels very simple and the occasional discount offers are a nice bonus to have.

Cons

It still isn't supported in every country which can be inconvenient while traveling. On top of that, account verification can take some time after signing up.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

GD

Gina D.

Health, Wellness and Fitness, 1-10 employees

5.0
August 2023

connects smoothly with other apps

Pros

I've used it for years and the convenience has been a big plus for both me and my customers. My clients already know and recognize it which makes payments feel more familiar and reliable. Another thing I appreciate is how well it connects with many of my other apps and subscription services.

Cons

Updating my account details was a little frustrating when my bank shut down and I needed to replace all of my banking information.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

RV

Ricardo V.

Mechanical or Industrial Engineering, 1-10 employees

5.0
August 2023

Love using it

Pros

It is easy to handle and I really enjoy it because it feels secure and reliable.

Cons

The service fees are not something I enjoy but that seems to be a common issue with apps in this category.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JL

Jonathan L.

Photography, 1-10 employees

4.0
August 2023

organized checkout process

Pros

Getting started with it is simple and the setup only takes a short time. The checkout process feels organized so using it as a payment method is very convenient for me.

Cons

accounts can sometimes get frozen because of its security checks which is especially inconvenient when I handle a lot of transactions on the platform every day.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

LA

Laeth A.

Marketing and Advertising, 11-50 employees

5.0
August 2023

Ability to link my bank card

Pros

Using it has given me a secure way to make online payments and I was also able to link my bank card without any trouble.

Cons

I'd still change the fee structure. They're not extremely high but lowering them a bit would help the service stand out even more.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

NM

Noblesse M.

Apparel & Fashion, 1-10 employees

4.0
August 2023

Secure transfers to family members

Pros

Having a secure and convenient way to send money to family members and handle invoices is what makes this work so well for me.

Cons

The downside is the fees they charge whenever I receive money through it.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

NP

Nicola P.

Retail, 500+ employees

5.0
August 2023

essential for managing a huge number of payments

Pros

It's essential for managing a huge number of payments, both because transactions go through quickly and because it handles disputes that come up with online purchases in a fast and efficient way.

Cons

No real drawbacks to mention. I only ran into a small issue when linking cards to the account and it was resolved right away.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

TN

Thendo N.

Civil Engineering, 1-10 employees

5.0
August 2023

great for freelancers

Pros

Using it for online purchases has made things much more convenient and safer. As a freelancer, I can also get paid by companies and the best part is not having to share my banking details.

Cons

At times withdrawing my money as cash can be a bit difficult.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Food & Beverages, 51-100 employees

4.0
August 2023

Can buy any product

Pros

Being able to buy just about any product online without hassle has been one of the best parts of using PayPal.

Cons

Overall everything has worked well for me and I haven't had any problems using the app.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

CW

Chantelle W.

Alternative Medicine, 1-10 employees

5.0
August 2023

No need to be tech-savvy

Pros

Using it has been very simple even for someone like me who isn't very tech-savvy. When I updated my bank details, the support team responded quickly and helped me sort it out right away.

Cons

I really haven't run into any issues with it and overall my experience has been satisfying. The only thing I'd suggest is adding an option for funds to transfer automatically from the account to a bank account.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10