Raj G.
Computer Software, 1-10 employees
“Top-tier software for sending and receiving money”
Pros
It has been one of the best tools I've used for sending and receiving money. It lets me transfer funds to people almost anywhere in the world which is incredibly convenient. The service feels highly secure and I can also keep track of my transaction history without any trouble. On top of that, the platform is very simple to use.
Cons
Honestly most things work really well but debit card verification can take a while. That part of the process feels slower than it should be.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Maria Victoria P.
Biotechnology, 1-10 employees
“Deel integration works beautifully”
Pros
Connecting PayPal with Deel has made handling my finances much simpler. The setup was smooth and the strong security features make accessing my earnings both convenient and secure. Being able to link multiple payment sources, along with how well it works with Deel's platform, lets me manage my funds and transactions without any hassle.
Cons
It would be helpful to have clearer information about transaction fees, particularly for international payments so the costs are easier to understand.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
9
Edwin A.
International Trade and Development, 1-10 employees
“speeds up the transaction process”
Pros
It's very simple to use and helps speed up the whole transaction process.
Cons
Not every store accepts payments through the platform.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Education Management, 500+ employees
“Fast peer-to-peer transfers”
Pros
Sending money through this platform is really convenient since it makes peer-to-peer transfers quick and simple. It works well for paying back friends or sending money to family without any hassle.
Cons
It does provide protection for both buyers and sellers but the dispute resolution process can feel slow and complicated. Trying to sort out transaction-related problems can take a lot of time and become frustrating.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Zanele K.
Automotive, 51-100 employees
“Nice mobile app”
Pros
One thing that really works well for me is the mobile app especially when I need to get in quickly while I'm in a rush. It's also been nice seeing them start to integrate with newer companies. Another big plus is how simple and almost instant it is to move money from PayPal into the account I want to use.
Cons
funds don't show up at the same time and can take around 4 to 7 days.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Carlos Y.
Internet, 1-10 employees
“Reasonable fees”
Pros
I use this platform a lot for making payments online and the fees are fairly reasonable.
Cons
Dispute cases often take too long to resolve and the money receiving features aren't available in my country.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Edgar B.
Information Technology and Services, 1-10 employees
“well structured interface”
Pros
The interface feels user-friendly and its broad acceptance along with support for multiple currencies makes international transactions possible which helps expand business opportunities and reach more customers. It also includes strong security features and supports a variety of payment methods.
Cons
After more than 6 years of using it, my experience with the service has been very positive.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mohamed H.
Electrical/ Electronic Manufacturing, 1-10 employees
“Grows on you”
Pros
At first, the logo was the only thing that caught my attention but once I started using it myself, I realized how quick and simple money transfers are and it also feels completely secure.
Cons
Notifications about whether a transfer was accepted or rejected can take a while to arrive.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Siddaling K.
Banking, 500+ employees
“two-factor authentication adds a layer of protection”
Pros
Making online payments with PayPal is simple and hassle-free and it feels like a safe, secure way to pay online.
Cons
The two-factor authentication adds another layer of protection which makes it consistently feel safe to use. No complaints.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jackson A.
Human Resources, 1-10 employees
“Can use it from my phone or a smartwatch”
Pros
Using PayPal makes paying or getting paid really convenient since all it takes is an email address or phone number. It feels secure for online shopping because my transaction details stay protected and sending or receiving money internationally is very simple. I can also use it from my phone or even a smartwatch which adds a lot of flexibility. Linking a bank account, credit card or debit card is simple and the rewards and cash back options are a nice bonus when paying at participating merchants.
Cons
There are still some frustrating points like occasional log-in or verification problems, service or site outages, card declines and from time to time issues with the currency converter.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ram P.
Information Technology and Services, 500+ employees
“Superb tool for collecting payments”
Pros
Been very simple to use and it has easily been the best tool for collecting payments.
Cons
I haven't run into any issues with it at all since I started using it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
mohamed c.
Animation, 51-100 employees
“simplest option available”
Pros
Receiving money through it is one of the simplest options available and the security level gives me a lot of confidence when using it.
Cons
Accessing or spending the money may be difficult if the account is not activated with a specific card. I really hope this gets improved so funds can be received and used without needing that activation step.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Retail, 11-50 employees
“indispensable for ecommerce reach”
Pros
It's absolutely essential for keeping an eCommerce business fully functional and for reaching a broad audience of users.
Cons
The transaction fees are heavier than with other software so they have a bigger impact on each sale.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Julie F.
Transportation/ Trucking/ Railroad, 1-10 employees
“Quickest way to make payments”
Pros
The platform is very user-friendly, simple to use and one of the quickest ways to make payments.
Cons
I haven't run into any issues with it so far.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Diana G.
Internet, 1-10 employees
“pleased with this service”
Pros
I'm really pleased with this service and use it regularly. Living in Poland, it makes shopping on international websites much more convenient for me.
Cons
I honestly haven't run into any downsides. Everything is simple to use and I haven't noticed any issues.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Remy Y.
E-Learning, 11-50 employees
“All the features I need”
Pros
It covers everything I need and has all the features I want for the way I use it.
Cons
Honestly I don't have any complaints since it already includes all the features I was looking for.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
9
Anonymous
Computer Software, 51-100 employees
“Simple UI and UX”
Pros
the whole interface is simple and easy to navigate.
Cons
Customer service can be hard to reach when you have a problem though I believe that can still improve.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Seika S.
Paper & Forest Products, 11-50 employees
“special financing offer is my favorite part”
Pros
Ever since I got my first credit card, I've kept a PayPal account and ended up using it for nearly all of my online purchases. I even use it sometimes when paying for Target orders. It's very simple to use, feels secure and I've never run into any issues with it. I also have the PayPal credit card and one of my favorite features is the special financing offer that gives 6 months with no interest on purchases over $99. That has been especially helpful for bigger purchases.
Cons
My only real complaint is the app setup. I'd rather have the credit card details, balance, interface and related info all in one app, while keeping the regular account separate in a clearer way. At first, it was confusing trying to figure out where my statement and other information were located.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jane H.
Education Management, 1-10 employees
“Feels familiar”
Pros
PayPal feels familiar and well-established and getting everything set up is simple.
Cons
A few of the reports could definitely be better since they're not as useful as they should be.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Andrew A.
Computer Hardware, 1-10 employees
“Excellent for personal and business transactions”
Pros
It has been a secure, fast and convenient way to handle online purchases with so many websites and vendors, whether it's for personal shopping or business transactions.
Cons
One thing that's lacking is stronger customer support. Emailing support isn't the most effective way to fix transaction-related problems especially when it would be much quicker to speak with someone directly by phone instead of waiting for an email response.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10