PayPal Software

PayPal Software Reviews

Total 5098 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

20%

3

Stars

4%

2

Stars

1%

1

Stars

3%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

MF

Murilo F.

Computer Software, 1-10 employees

5.0
August 2023

great for making payments

Pros

This app has been really good for making payments and I genuinely enjoy using it for that.

Cons

I think the app should offer more options for sending money to other people.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

IS

Issifou S.

Financial Services, 11-50 employees

5.0
August 2023

Globally accepted payment method

Pros

It's a globally accepted payment method that's very simple to use and makes sending and receiving money really convenient. It also feels very secure and dependable especially for online sales of goods and services.

Cons

I really appreciate this software for how reliable it is during payments and transactions. I haven't had any problems with it at all but it's unfortunate that it still isn't available in every country.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DA

Debora A.

Hospital & Health Care, 500+ employees

5.0
August 2023

personal information feels well protected

Pros

Getting my monthly salary through it has been really convenient. All I had to do was connect my bank account and transferring the money over is simple. The part I appreciate most is that I've never had any issues with my funds while using PayPal and my personal information feels well protected with no interference.

Cons

The only downside is the 3-5 day waiting time which feels a bit too long. It would be much better if they could shorten the transfer period.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JF

Jacopo F.

Marketing and Advertising, 51-100 employees

5.0
August 2023

Top-notch product

Pros

An excellent product that's simple to use and feels extremely secure so I never worry about getting scammed.

Cons

One limitation is that it doesn't support every type of mobile top-up.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KG

Krystin G.

Alternative Medicine, 1-10 employees

5.0
August 2023

Easy to figure out

Pros

Right away, the biggest win for me was how simple it was to use. I'm not very tech-savvy but I was still able to get everything set up for my business without much trouble. Being able to connect it with my other software has also been incredibly useful. Since I started using it, handling payments, security and all of that has felt much less stressful because the platform stays on top of it. The user-friendly design is honestly what makes it so valuable to me.

Cons

Honestly there's very little I dislike about it. If I could change one thing, I'd love to see a scheduling feature built in so I wouldn't need to rely on Calendly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BT

Brytwauna T.

Accounting, 1-10 employees

4.0
August 2023

No membership requirements

Pros

There are no membership requirements and I don't have to meet any minimum number or amount of transactions to use it which makes it really convenient.

Cons

The interest charged on invoices is pretty high and I really wish that wasn't the case.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

SU

Shishir U.

Staffing and Recruiting, 500+ employees

4.0
August 2023

People trust this service

Pros

Being able to send and receive money in most countries is the biggest advantage for me. There are no subscription fees and a lot of people trust it because it's a secure way to make payments.

Cons

I haven't really noticed any major downsides but refunds can take a little longer than expected. If that gets improved, it would be an even better money transfer option.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

PU

Princess U.

Cosmetics, 1-10 employees

5.0
August 2023

Data stays private

Pros

I really appreciate that my financial information stays private when I use it which adds an extra layer of security to every transaction.

Cons

There are fees attached to certain types of transactions especially when receiving payments for goods and services. Those charges can add up fast which can be a real drawback for businesses that rely on it heavily for payments.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CP

Cynthia P.

Non-Profit Organization Management, 1-10 employees

5.0
August 2023

easy to move funds to my bank account

Pros

Moving funds to my bank account is really convenient which is one of the things I appreciate most about using PayPal.

Cons

I'd still want a text message whenever a transaction happens. I also don't like that there's a fee for instant transfers so I usually just wait to avoid being charged.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

OI

Obokparo I.

Capital Markets, 51-100 employees

5.0
August 2023

Secure payments that just work

Pros

Sending and receiving money through it is really simple and it works well when paying or transferring funds to different people. It also feels like a very secure platform which makes using it even better.

Cons

Linking a card can be a little difficult somehow.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AK

Antony K.

Utilities, 1-10 employees

5.0
August 2023

supports several of my small businesses

Pros

It's been an excellent platform for supporting several of my small businesses with payment tools. It covers everything from invoicing to website integration and card machines, all without the usual hassle you tend to get from traditional high street banks.

Cons

Ive got no complaints. The level of control it gives over transactions and recurring payments is hard to beat.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BD

Bárbara D.

E-Learning, 1-10 employees

5.0
August 2023

allows me to create a link for payments

Pros

Managing money with it feels simple. I can transfer funds to my main bank account, create a link to receive or request payments and also pay for purchases directly in the app.

Cons

The fees feel a bit on the high side although that seems to be pretty standard for most similar platforms.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MC

Mena C.

Hospital & Health Care, 1-10 employees

5.0
August 2023

Customer-centric company

Pros

This tool is simple and customer-focused. It's genuinely useful, highly automated and gives me confidence that my information is protected.

Cons

The transaction fees can be a little frustrating at times, even though I understand they're necessary and usually fairly small.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RS

rachael S.

Apparel & Fashion, 1-10 employees

5.0
August 2023

Top-tier interface and features

Pros

The interface is very user-friendly and the overall usability really puts it ahead of the competition.

Cons

I honestly don't have anything negative to say, I love the features and the benefits it offers.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

TK

Tehilla K.

Education Management, 11-50 employees

5.0
August 2023

Keeps transactions safe

Pros

Whenever I use it, I feel confident that my transactions are protected and secure.

Cons

Adding it as another integration can still be a bit of a hassle.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Marko Š.

Computer Software, 1-10 employees

5.0
August 2023

Safest way to make payments

Pros

To me, this feels like the safest way to make payments. It's also very simple to use.

Cons

It still isn't available in some countries such as Montenegro. Since I work with companies there, that creates a lot of payment-related problems for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

EB

Eddy B.

Marketing and Advertising, 1-10 employees

4.0
August 2023

This software won me over

Pros

One thing that quickly became clear to me is how secure the transactions are. I was not fully convinced at first but after using it myself, I could see that payments and transfers are protected as much as possible so everything goes through without issues. Another strong point is that it is accepted in many countries and on a huge number of e-commerce websites. On top of that, the interface is simple to use which makes the platform very accessible.

Cons

Account freezes are a real downside. My account was once frozen without any warning and that created problems when I needed to receive payments. Another issue is the transfer time to a bank account since withdrawals can sometimes take several business days before they are processed so that is something to keep in mind. There are also extra fees for certain transactions, especially international transfers, currency conversions and withdrawals to a bank account. These charges can vary depending on the type of transaction and the countries involved.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

SS

Shanice S.

Events Services, 11-50 employees

5.0
August 2023

Incredible currency conversion feature

Pros

The feature I appreciate most is the currency conversion. It's especially useful whenever I need to send money overseas.

Cons

Nothing major really comes to mind when I think about what I like least about using it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JKP

Jasmine Kate P.

Program Development, 500+ employees

5.0
August 2023

Satisfied with the features

Pros

It has been pretty easy to use. Transactions go through quickly, the service feels fast overall and I appreciate how well they protect my data. It's a very comfortable platform to use and I genuinely enjoy relying on it.

Cons

Honestly, I can't point to any downsides. I'm satisfied with the features, the way the process works and the security measures they have in place. I really love everything about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RB

Racheal B.

Human Resources, 1-10 employees

5.0
August 2023

Doesn’t require technical skills

Pros

Getting an account set up doesn't require any technical skills or help from customer support.

Cons

The account starts working immediately after it's created.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10