Fifi I.
Airlines/ Aviation, 51-100 employees
“Feels perfect”
Pros
Out of all the payment systems I've used, this one has been the best by far and up to now I haven't run into any issues with it.
Cons
It feels almost perfect but I've noticed that it still doesn't work in certain countries.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Pitamber P.
Education Management, 11-50 employees
“Receive payments from anywhere”
Pros
Receiving payments from anywhere in the world and in any currency has been really convenient for me.
Cons
A lot of security checks which can feel excessive, even though I understand they're there to protect us.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Gerardo S.
Computer Software, 1-10 employees
“Valuable features”
Pros
A few of the most valuable features are buyer protection and dispute resolution, two-factor authentication, plus mobile payments and point-of-sale payments and they're all very user-friendly.
Cons
There are still a few areas where it could improve such as clearer fee transparency, better customer support, a more polished user interface and faster transfer speeds, just to name some.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rose B.
Media Production, 1-10 employees
“Can request a refund anytime”
Pros
It is simple to handle and I also appreciate having the option to request a refund whenever it's necessary.
Cons
I honestly haven't noticed any downsides, up to now, it has always worked reliably for me.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
David N.
Financial Services, 500+ employees
“All it needs is an email”
Pros
Getting paid from different platforms is really convenient. All it takes is adding your email and you're ready to receive money.
Cons
Because I'm based in South Africa, I'd really like to see support for linking more bank accounts instead of being limited to FNB only.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Lucas P.
Computer & Network Security, 1-10 employees
“Improved a lot over time”
Pros
After using it for years, it's been impressive to see how much it has improved over time. The platform has grown not just in terms of features but also with stronger security, a better overall user experience and a more modern look. Recently, I've been relying on it to send and receive money with friends and to pay for purchases online and the whole process has been really pleasant.
Cons
One thing that could still be better is the pricing for small businesses. Some of the fees feel a bit high and lowering them could make it more appealing for entrepreneurs to start using it right away. Aside from that, I still think it's a very solid tool.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
achraf a.
Arts and Crafts, 1-10 employees
“Smooth performance”
Pros
It's performance is smooth and the security is one of the biggest reasons I rely on it. When I make transactions, I don't have to stress about my money because it feels well protected.
Cons
The transfer fees can be a little on the high side. I hope that gets reconsidered and improved in the near future.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Ahmed A.
Civil Engineering, 1-10 employees
“Helpful for saving money”
Pros
Using this product feels easy and it's genuinely useful when it comes to saving money.
Cons
There's still room for improvement although it remains simple to use and helps with saving money.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kunal R.
Writing and Editing, 1-10 employees
“Fantastic invoicing solution”
Pros
Whenever I need a secure way to send or receive money, this has been a fast and reliable option. People around the world have continued to trust it, largely because it feels as safe and dependable as the major credit cards most of us already use. It also works as a quick invoicing solution which makes it especially useful for both businesses and freelancers.
Cons
I still have some hesitation about keeping my bank account information connected to a service like this. Even with fraud protection in place, there are times when I worry about my account details being exposed. Another frustrating part is that funds can be frozen or held and users may even get blocked without any warning.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Chad J.
Building Materials, 1-10 employees
“Convenient for everyone”
Pros
It's been very convenient for both my staff and my customers to use and the security gives us a lot of confidence when handling payments.
Cons
At times, updates happen at inconvenient moments and the pricing can get expensive.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Abigail B.
Marketing and Advertising, 11-50 employees
“supports several payment methods”
Pros
Paying online feels hassle-free with this. It supports several payment methods like credit and debit cards, bank transfers and balance payments which makes it really convenient. It's secure, accepted almost everywhere and the fraud protection features give me extra peace of mind.
Cons
Honestly, I don't have any complaints. It's secure, convenient to use and widely accepted.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Innocent O.
Information Services, 1-10 employees
“Time-saving solution”
Pros
Handling payments through PayPal has been working really well for me. I use it to receive money from different transactions and the whole process is very simple to use. The fees are low, it saves me a lot of time and payments arrive instantly.
Cons
At this point, I'd mainly encourage them to continue the excellent work they're already doing. The only thing I'd want improved is a more responsive customer service team. Also, there is a cost involved when using it.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Ramadan S.
Banking, 500+ employees
“Customer support is always there”
Pros
It is very userfriendly to use. The platform is simple to navigate, the built-in buyer and seller protection adds a lot of confidence and customer support has been responsive whenever needed.
Cons
One thing that would make it even better is broader support for connecting with more bank accounts.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nomthandazo D.
Arts and Crafts, 1-10 employees
“No monthly fees”
Pros
I really appreciate is that there are no monthly fees and the money can sit in the account for as long as I want without getting reduced by extra charges. That's a big plus for me.
Cons
Linking my bank account details has been frustrating though. They really don't make that process very simple.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
James C.
Consumer Electronics, 1-10 employees
“Great experience so far”
Pros
The best part for me is how secure and convenient it is for shopping and paying bills. I can buy what I need or take care of payments without even leaving the house.
Cons
Honestly, I don't really have any complaints. My overall experience has been very positive, whether I'm using it on my computer or through the app on my phone.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jose N.
Warehousing, 1-10 employees
“Practical help for finances”
Pros
Using it is very simple and practical. It really helps simplify our financial life a lot.
Cons
The quality of the products shown inside the app could be better. The layout also feels a bit disorganized which can be confusing.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Samantha B.
Consumer Services, 1-10 employees
“Lower transaction fees”
Pros
It feels simple thanks to the user-friendly interface and the overall setup is easy to use. It also appears to charge lower transaction fees than other apps I've used.
Cons
The part I like least is that there's a fee in the first place. That said, the same complaint could probably be made about just about any service.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Translation and Localization, 1-10 employees
“No response from the team”
Pros
Financial transactions feel much safer with it. I had my credit card hacked several times in previous years but ever since I signed up and started handling my money transfers through this platform, I've felt much more secure.
Cons
After I made a mistake sending money, I immediately contacted PayPal by email to ask for help recovering the funds from that person and up to now I still haven't received any response.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
mahmoud a.
Design, 1-10 employees
“Quite easy to use”
Pros
Quite easy to use and it's fast and secure for sending money across many countries.
Cons
I havent had any issues with it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Gonzalo T.
Automotive, 11-50 employees
“Excellent payment security”
Pros
The payment security has been excellent and their team usually responds before any issue even has a chance to turn into a bigger problem.
Cons
integration with other software can be problematic when processing credit card payments instead of using a bank account.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10