PayPal Software

PayPal Software Reviews

Total 5098 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

20%

3

Stars

4%

2

Stars

1%

1

Stars

3%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

KM

Kasun M.

Civil Engineering, 500+ employees

5.0
August 2023

solid functionality and convenient access

Pros

Between the security, solid functionality and convenient access, this is a really good platform for employers handling freelance work through online applications.

Cons

From my experience in Sri Lanka, receiving payments isn't supported so I eventually had to switch to another app. That said, for people in countries where this service is available, it's very useful.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

FM

Frederic M.

Computer Software, 1-10 employees

5.0
August 2023

Free account

Pros

Opening an account is free and making payments online is very convenient.

Cons

No real regrets honestly, except maybe the fees you can end up paying if you choose the wrong option like sending money between friends or handling taxes.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MJ

Musa J.

Information Technology and Services, 1-10 employees

5.0
August 2023

Allows us to outsource work

Pros

One of the biggest reasons I keep using PayPal is how widely accepted it is across websites and by different vendors. We rely on it for things like web hosting, recurring subscriptions and paying writers whenever we outsource work. The platform is simple to use and it feels secure because of features like two-factor authentication that help block unauthorized access. On top of that, the buyer protection policy gives us extra confidence whenever we make payments online.

Cons

A frustrating part of using it is that login verification can be unreliable at times. There are moments when the code either takes too long to arrive on the phone or does not come through at all which makes getting into the account difficult. Another downside is that PayPal may place funds on hold until you submit documents proving the transaction is tied to legitimate business activity and that can be really inconvenient.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DD

Damon D.

Arts and Crafts, 1-10 employees

5.0
August 2023

Useful sales reports

Pros

The biggest advantages for me are the POS tools and the sales reports that come with them. I also really appreciate how simple it is to create invoices and collect digital payments.

Cons

The only issue I have with the service is that some transactions occasionally get held for a very long time before the funds are released.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

UA

Ukeje A.

Entertainment, 1-10 employees

5.0
August 2023

Valuable Zettle interface

Pros

Setting up products, services, pricing and sales amounts is very simple. The Zettle interface feels user-friendly, the hardware is portable and sending money to friends and family is simple. It also works really well for creating gift cards and processing refunds for customers or guests.

Cons

One thing that still needs improvement is the invoicing feature, especially to meet Norwegian government requirements where invoice software must be able to communicate with the tax authorities.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MD

matheus d.

Broadcast Media, 1-10 employees

5.0
August 2023

Fast and practical payments

Pros

Payments are quick and practical and the app is very simple to use.

Cons

it doesn't offer a credit card which can be frustrating when people don't have enough balance to make a purchase and need to rely on credit instead.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SV

Shamika V.

Logistics and Supply Chain, 1-10 employees

5.0
August 2023

Fast invoicing and instant payments

Pros

A big reason I keep using it is how many of my customers can pay online through the invoicing feature with the debit and credit card option. It's really convenient for them and the payment shows up instantly on my end. I also use the card reader through Zettle which sends payments into my account too although those usually arrive the following day. Out of everything I use, the invoicing feature is still the fastest way for me to get paid and the fact that it's free makes it even better.

Cons

There are still transaction fees but even with that, it remains the most affordable option compared with the other companies I've used.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SF

Sandy F.

Biotechnology, 500+ employees

5.0
August 2023

2-step verification ensures security

Pros

Having 2-step verification adds a strong sense of security and the platform is simple to navigate. It's also very convenient for both sending and receiving payments.

Cons

I don't have any complaints right now. The current features cover everything I need for making purchases and selling goods.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MP

Mike P.

Entertainment, 1-10 employees

5.0
August 2023

Anyone can use it

Pros

Using it feels very simple and just about anyone can use it across all kinds of applications.

Cons

It originally had lower, more reasonable charges but once it became a widely used payment option, the fees climbed and are now very high.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

VL

Vinicius L.

Marketing and Advertising, 101-500 employees

5.0
August 2023

Secure card info

Pros

This platform feels very simple and I can keep my card details stored securely to make purchases through it instead of registering my credit card on lots of different websites.

Cons

There really aren't any meaningful perks like points or cashback so I mostly use it just to make payments more convenient and secure.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

EM

Emerald M.

Government Administration, 500+ employees

5.0
August 2023

Extremely cooperative team

Pros

Very user-friendly. Payments are fast and the customer service team has been helpful whenever needed.

Cons

I did run into an issue where it froze in the middle of processing a payment.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Outsourcing/ Offshoring, 500+ employees

4.0
August 2023

Better options out there

Pros

Honestly, I'm not really a big fan of this product since another option feels more user-friendly than this one.

Cons

The payment system doesn't feel very user-friendly.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

FC

Fabio C.

Photography, 1-10 employees

5.0
August 2023

Top-notch security

Pros

The payment method is simple and fast to use. Online security feels top-notch and it gives me the option to pay in many different situations.

Cons

I still can't get the physical card and I haven't been able to link the account to Google Pay or Apple Pay. That makes it harder to use in everyday situations.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CD

Covor D.

Education Management, 101-500 employees

5.0
August 2023

comes with several benefits

Pros

It is the online payment platform I rely on for all kinds of transactions. It comes with several benefits, once the account is set up and a bank account or card is linked, sending payments and managing purchases is very simple for any user. The interface is simple to navigate and the security gives extra peace of mind.

Cons

number of fees tied to transactions is a downside. Some of the commissions can feel quite high, especially when currency conversion is involved.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MJ

Mike J.

Construction, 51-100 employees

5.0
August 2023

Not many downsides

Pros

This solution is easy to manage and since pretty much everyone knows PayPal, there's already a strong sense of trust and confidence in the platform.

Cons

There really aren't many downsides to mention, overall, it comes across as a very solid app and product.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AG

andrew g.

Accounting, 1-10 employees

5.0
August 2023

Effortless set up

Pros

Getting started with it was simple and setting up an account to begin accepting payments didn't take much effort.

Cons

The only downside was that after receiving my first client payment, I had to wait 30 days before I could transfer the money to my bank account.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AK

Arnold K.

Wholesale, 500+ employees

4.0
August 2023

Highly accessible

Pros

The best part is how accessible the platform is. It's simple to use, the account security feels reliable and the costs are quite affordable for certain types of profiles.

Cons

There are country-based restrictions. In my case, my country doesn't let me receive payments.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

8

PC

Pamela C.

Professional Training & Coaching, 1-10 employees

5.0
August 2023

old reliable option

Pros

It feels like an old reliable option that has been around forever yet it still keeps up with current trends and changes. That long track record makes it a program I genuinely trust.

Cons

The fees are a bit steeper than with some other alternatives out there. I can work around that by passing those costs along to my clients.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

CC

Courtney C.

Hospital & Health Care, 500+ employees

5.0
August 2023

Trustworthy system for payments

Pros

Using it to pay vendors feels secure and reliable which gives me real peace of mind.

Cons

It used to offer only bank account payments which made smaller purchases a bit more difficult.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

OG

Oana G.

Translation and Localization, 1-10 employees

5.0
August 2023

Exactly what I needed

Pros

Payments are quick and simple which is exactly what I need as a sole trader.

Cons

The fees run a little high but that tradeoff is balanced out by strong data security and reliable customer support.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10