PayPal Software Reviews

“one-stop solution”

Pros

Using it feels much safer especially when I'm paying on lesser-known websites and that added security is something I really appreciate. It's also very convenient overall. For a small business, having it available as a payment option gives customers more confidence when they check out. Another big plus is how useful it is for sending invoices and those invoices can be turned into packing slips which then help create shipping labels all in one place. It really works as a one-stop solution for small business point-of-sale needs.

Cons

There honestly aren't many downsides for me. The only thing I'd want improved is clearer navigation when it comes to creating shipping labels. I'd also love to see a referral program like Square offers, where you can earn some free payment processing. Other than that, it's a very solid tool.

“A valuable addition for our team”

Pros

It has been very simple and it has become a valuable addition for our team. We rely on it for a lot of different tasks and at this point I honestly can't imagine how we'd manage without it.

Cons

I really haven't run into any downsides with it. Overall, it's very simple to work with and I haven't had any problems using it.

“Great for handling small invoices”

Pros

It works well for handling small invoices especially for posts from SmartMoneyMatch.

Cons

It does feel a bit expensive when using it for posts from SmartMoneyMatch.

“Consistently dependable”

Pros

PayPal has been consistently dependable for handling payments and it does exactly what I need without any hassle.

Cons

I haven't run into any issues with PayPal so there's nothing negative to point out at this time.

“Familiar payments, limited integrations”

Pros

Receiving payments through PayPal is simple and since most people already know how it works, there's usually very little friction when using it.

Cons

The downsides are the limited integration options, the high foreign exchange fees and the fact that the developer ecosystem around it isn't especially broad.

“Quick customer service”

Pros

Sending money to anyone is really easy.

Cons

I honestly haven't had any issues, payments and refunds have always been accurate and customer support is consistently quick and clear.

“Crucuial part of how I handle online payments”

Pros

It has become an essential part of how I handle online payments. Getting started was simple, from creating the account to connecting my bank details and sending or receiving money has consistently been hassle-free. The "Pay Now" buttons and invoicing tools make a real difference especially when dealing with clients and customers because they help me request and collect payments without extra effort. I also appreciate how well it works with different e-commerce platforms and websites which has made managing my online business much more efficient.

Cons

Even with all that convenience, there are a few downsides. The fees for receiving payments can become expensive over time, particularly with international transactions. I wish the pricing was more transparent and a bit more competitive. Customer support is usually helpful but response times can sometimes be slower than expected which is frustrating when something urgent comes up. On top of that, the mobile app could use a more user-friendly layout since certain settings are not always that easy to locate.

“Very convenient to use”

Pros

Using PayPal has been really convenient because the platform is very simple to use.

Cons

it sometimes asks me to enter my password again even if I already logged in just the day before.

“Widely accepted worldwide”

Pros

so many online platforms support it and the fact that it works globally makes it even more convenient.

Cons

The service fees are a little on the high side for those of us in South Africa.

“They handle fraud claims well”

Pros

Once everything is configured, using PayPal feels very simple. The security is dependable too and they seem to handle fraud claims with real attention.

Cons

The home screen isn't laid out as efficiently as some competing platforms. It takes a few extra clicks to reach the section I need.

“Secure web payments”

Pros

It lets me make secure online transactions using my credit cards.

Cons

I haven't run into any issues while using the service.

“Safe payments customers trust”

Pros

Its user-friendly and customers tend to feel much safer paying through it with their credit cards than entering their card details directly on a website.

Cons

One frustrating part is how credit card disputes are handled. It often seems reluctant to recognize when the vendor is actually right and instead leans toward treating the case like fraud even when some customers are simply trying to get things for free.

“Low-cost option for businesses”

Pros

It's a practical, low-cost option for a business that doesn't handle a high number of payments each month.

Cons

There's still an extra step involved before the money actually gets deposited into our bank account.

“simple to integrate when building websites”

Pros

Payments are fast and without much trouble. It's especially useful for people who don't have a credit card and it's also simple to integrate when building websites.

Cons

it's still limited in certain regions especially across parts of Africa and the claims process there can be difficult to navigate.

“Offers international reach”

Pros

The biggest advantage is how practical it is for receiving money from other platforms especially in cases where other banks usually don't accept those transfers. I also really value the international reach it offers.

Cons

there wasn't anything specific I disliked about it.

“Leading online payment platform”

Pros

When it comes to online payment platforms, this one clearly leads the pack. It makes payment processing incredibly simple while still feeling very secure which is a big reason it stands out.

Cons

There really is not much to complain about. If anything, it could have a slightly more business-focused look since it is so widely recognized and trusted but is still often seen more as a person-to-person payment method.

“Helps keep track of my finances”

Pros

It's always on my phone because it gives me a convenient way to send and receive money, pay for items in my online shopping cart and keep track of my finances.

Cons

Haven't run into any downsides with this app. Everything feels clear and it connects really well with websites and other apps.

“Shows full transaction history”

Pros

Payments go through quickly and having a full transaction history is really helpful. It also feels safe to use, with a low risk of fraud.

Cons

Customer support is a weak spot because it's very difficult to get in touch with them. If you forget to update your phone number, your account can get blocked and there are very few options to reactivate it which is a big downside in my view.

“Lets me receive international payments”

Pros

As a graphic designer, this lets me receive international payments from overseas freelance clients without much hassle. It also makes it possible to buy almost anything from just about anywhere. The payment options are simple to use and feel secure and I'm now using PayPal Business for my small business as well.

Cons

The platform is user-friendly but the payment methods are still somewhat limited. Banks outside the United States are often not well supported which can be frustrating. It would also be helpful if there were an option to deposit funds directly from other similar platforms.

“Clear process”

Pros

At last, a platform where payments feel secure. Sending and receiving money is simple, just enter an email address and it's done.

Cons

It would be better if bank statements showed the seller's website name as well, instead of only the current label.