PayPal Software

PayPal Software Reviews

Total 5098 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

20%

3

Stars

4%

2

Stars

1%

1

Stars

3%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

TL

Tavoni L.

Hospital & Health Care, 1-10 employees

5.0
August 2023

Solid piece of software

Pros

It's simple to use. It's a really solid piece of software overall.

Cons

transferring larger amounts of money from my bank account can sometimes take quite a while.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SB

Sarah B.

Research, 1-10 employees

5.0
August 2023

one of the safest options

Pros

Among payment platforms, this still feels like one of the safest and most secure options available today. If something isn't legitimate or doesn't meet security standards, there's a good chance it won't make it through the system. Payments go through quickly, the process is simple and I don't have to share my personal information every time I send money.

Cons

The part I don't really enjoy is the pricing. They seem to charge fees for sending money to almost anyone and if the sender doesn't cover that cost, the fee usually ends up being taken from the person receiving the payment.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

A

Anonymous

Research, 1-10 employees

5.0
August 2023

Simple to receive payments from other platforms

Pros

The app is simple to use, feels secure and makes it very convenient to receive online payments from other platforms.

Cons

The only downside is the visual side of the app since it looks quite simple.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

AH

Amy H.

Writing and Editing, 1-10 employees

4.0
August 2023

Easy to use and affordable for business

Pros

Out of all the platforms I've used, this one feels like the simplest. It has everything I need to manage my business and it's both affordable and simple to use.

Cons

I honestly haven't run into anything I dislike about it so far.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

VS

Valquiria S.

Individual & Family Services, 101-500 employees

5.0
August 2023

Practical payments and quick transfers

Pros

What I appreciate most about it is how practical it is for receiving payments, along with how quickly I can transfer the money to my checking account.

Cons

It still lacks some transfer features like Pix for example which would make things even more convenient.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

AH

Abdelrazek H.

Education Management, 1-10 employees

5.0
August 2023

Accessible anytime anywhere

Pros

feels very convenient. It's simple to use and I can access it whenever I need it at any time.

Cons

I think the payment speed through it could still be better.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

BD

Bianca D.

Facilities Services, 1-10 employees

5.0
August 2023

easy to get the hang of

Pros

It's a simple platform that's very easy to understand. It feels like one of the safest ways to send money, receive funds and make payments online.

Cons

It honestly delivers even more than you would expect.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MNM

Mostafa Nabil M.

Accounting, 1-10 employees

3.0
August 2023

Excellent variety of features

Pros

It comes with a variety of features and being able to handle online payments quickly is one of the best parts. Sending money to friends and family is especially useful and it also helps manage transactions securely across different countries.

Cons

There's still room for improvement especially with stronger customer support, lower fees, better cryptocurrency integration and a more organized process for international transactions.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

5

Functionality

5

TL

Talaya L.

Transportation/ Trucking/ Railroad, 11-50 employees

5.0
August 2023

Highly flexible system

Pros

It gives me a lot of flexibility with how I use my payments. I can rely on it almost everywhere I go and it makes receiving money from other people really convenient. Sending and transferring money is simple too which makes the whole process very practical.

Cons

The crypto feature is the part I'm not happy with. There isn't much information available on how to use it so it feels unclear and harder to figure out than it should be.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

DC

Danyel C.

Consumer Services, 11-50 employees

5.0
August 2023

Can disable it if it gets lost

Pros

Sending money to other accounts is really convenient and I also appreciate that I can disable it if it gets lost. Being able to replace the card without having to call anyone is another big plus.

Cons

login gets annoying. Every time I shut my phone down and turn it back on, I have to sign in again and sometimes it won't even accept my password.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

PM

Prescot M.

Computer Software, 1-10 employees

5.0
August 2023

Fast payments for online orders

Pros

Sending money and paying for online purchases is really quick which makes the whole process convenient.

Cons

A downside here in Africa is that there's no option to send money as family and friends since it automatically treats every transfer as a business payment.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

AS

Ali S.

Information Technology and Services, 500+ employees

5.0
August 2023

Excellent value for money

Pros

Excellent value for the price and it's very simple to use.

Cons

Transaction and payment processing can be a little slow at times.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

BM

Barbara M.

Religious Institutions, 11-50 employees

5.0
August 2023

Makes my job easier

Pros

Our church can receive donations from people worldwide without delay and donors do not have to worry about checks getting lost in the mail or taken from a mailbox. Another big plus is the Donorbox integration since fundraising donations are processed right alongside our regular contributions. That setup makes my role as treasurer much easier because I can keep track of all incoming funds in one place.

Cons

Not everyone has the same level of computer knowledge and when I first got started, I was unfamiliar with this kind of setup and a lot of the terminology was confusing. If I had been doing it entirely on my own, I really would have appreciated a more beginner-friendly, "for Dummies" style set of instructions. It has definitely been a struggle at times but with help from people who were more tech-savvy, I was able to get the program to do everything I needed.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Leisure, Travel & Tourism, 1-10 employees

4.0
August 2023

All it needs is an email address

Pros

Sending money with it feels really convenient since all it takes is adding an email address, without dealing with extra steps or hassle. That part works very well.

Cons

I do wish connecting it to more options beyond cards like Wise, was simpler. It would also be nice to have a confirmation step before charges are processed.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

SR

Sarah R.

Accounting, 11-50 employees

5.0
August 2023

Easy to look up users

Pros

Looking up users is simple, sharing my information with the end user is simple and transferring payments is quick.

Cons

Over all the years I've used it, I've only dealt with one hacking incident and PayPal resolved it fast and recovered all of my money.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

EH

Efrain H.

Mining & Metals, 500+ employees

5.0
August 2023

Secure purchases with privacy

Pros

It is easy to handle and I really appreciate the protection it gives me on my purchases along with how well it keeps my information safe.

Cons

The fees, while not extremely high, are still noticeable although they feel worth paying for everything the service provides.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

VL

Victoria L.

Pharmaceuticals, 500+ employees

5.0
August 2023

Lets me pay bills

Pros

Great how widely it's accepted at big electronics and clothing stores. I can also use it to pay bills and transfer money straight to my bank account whenever I need cash from an ATM. Sending money to my siblings in other cities takes only seconds and it has worked without any issues.

Cons

fees can be really high which gets frustrating when dealing with larger amounts of money.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

WAF

Waleed Ahmad F.

Financial Services, 51-100 employees

4.0
August 2023

Don't have to stress about fraud

Pros

I really appreciate how secure it feels. I don't have to stress about fraud because it seems very well protected.

Cons

The security can be a bit too strict at times. If I'm traveling outside the country and can't access my mobile number, getting into my account can be a hassle.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

HJ

hailey j.

Construction, 11-50 employees

5.0
August 2023

Keeps a record of all my sales in one place

Pros

being able to pay some of my bills through it is nice. I can either pay directly from my PayPal balance or if I don't have enough funds there, it pulls the money from my bank account instead. I also love having a record of all my sales in one place.

Cons

I honestly don't have anything negative to say about it. I've never run into any issues while using it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

OM

Orlando M.

Computer Software, 101-500 employees

4.0
August 2023

Great for international transactions

Pros

PayPal is really convenient for online payments and it feels very secure especially when dealing with international transactions.

Cons

There are some fees involved and every now and then account freezing can be an issue.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8