PayPal Software Reviews

“Proven itself”

Pros

For our business, this has been essential and has proven itself over time. It's consistently available and we almost never run into errors with API calls.

Cons

The fees can be on the high side and there's usually no way to switch a Business account back to a Personal one.

“reliable and reassuring”

Pros

PayPal is a globally recognized platform that people already know and trust which makes using it feel reliable and reassuring.

Cons

The tricky part is figuring out the fees ahead of time especially for international payments in my country since they're not always easy to calculate in advance.

“Minimal learning curve”

Pros

The interface is user-friendly without much of a learning curve. On top of that, the customer support team has been dependable and gives accurate help when needed.

Cons

One thing that could be improved is how the app warns you when your account balance will be used first during a transaction. It would help to have more than one notice before checkout is completed because there are times when I would rather pay the full amount upfront and keep the funds in my account for something else.

“Donors feel comfortable”

Pros

So simple to use and most people already know and trust the platform. That familiarity really helps because donors are usually comfortable giving through it without hesitation.

Cons

At times, tracking down the specific report I need or making changes to my buttons can be frustrating. The constant updates tend to shift things around which makes certain tasks harder to find.

“commonly built into payment systems”

Pros

it is simple. It's commonly built into payment systems and the fields usually fill in automatically.

Cons

Getting it to print monthly statements can be a bit tricky.

“Makes shopping quick and efficient”

Pros

It has been really convenient. The platform is very user-friendly and sending or requesting invoice payments is simple. It also makes online shopping quick and efficient.

Cons

The only downside that comes to mind is that it occasionally charges fees on certain transactions.

“Simple and secure tool”

Pros

This tool is simple to use and the protection it offers users is one of its strongest points.

Cons

I used it for a while and if a user files a claim without proof, they may still get their money refunded.

“Their team answers all my questions”

Pros

I've been using it for years and it makes sending and receiving money really convenient especially when I need to transfer funds to friends. On top of that, their customer support has been there whenever I've needed help.

Cons

The exchange rate feels quite high for me.

“Great program”

Pros

Appreciate how secure it feels and making a transaction is very simple.

Cons

I don't have any complaints about it. I really like how simple it is to make a payment.

“I can always count on them”

Pros

It is easy to use and I feel confident knowing that if I buy something and run into a problem, they'll support me. I've been using it for years and have consistently been very satisfied with the service.

Cons

At the moment, I honestly can't think of anything about it that I'm unhappy with.

“Used by all my clients”

Pros

One reason I keep using PayPal is that nearly all of my clients already have it which makes getting paid a lot more convenient. It's also pretty simple to use and doesn't feel complicated.

Cons

The frustrating part is the limit on how much of my money is made available. Since my business has ups and downs some months I need access to a higher amount than others so it would be much better if I didn't have to keep requesting an increase.

“saves me from dealing with bank wires”

Pros

Sending money internationally is really convenient with PayPal. It saves me from dealing with bank wires and the high fees that usually come with them. If you're sending money as an individual, the fees are pretty reasonable. On the business or organization side though, the percentage charged per transaction feels quite high in my opinion.

Cons

One thing that could be better is how long transaction history is kept. For organizations, having access to it indefinitely would be much more useful. As an individual user, I also think it can be a bit complex at times to get to certain features like the savings account.

“Simple to track everything”

Pros

Sending and receiving money with it is very convenient and keeping track of transactions is simple. It's widely used because it got an early start, has a user-friendly setup and is accepted by a large number of merchants.

Cons

On the uncommon occasions when customer support is needed, reaching them can be difficult and responses tend to be slow. That said, when I've used PayPal for dispute resolution, the outcomes have felt fair and reasonable even if the process took longer than expected.

“handles the currency conversion for you”

Pros

I can send and receive money no matter the currency since it handles the conversion for you and the fees are lower than with many other institutions. On top of that, it's very simple to use.

Cons

At the moment, I don't really have any complaints because everything I've needed it for has worked without any problems.

“Top option for cross-border online payments”

Pros

When it comes to cross-border online payments, this is without a doubt one of the best options. Transactions are convenient, accessible worldwide and it's accepted in most countries. It has also made a big difference for freelancers since they can work with clients in other countries and get paid based on those markets' rates.

Cons

The fees could definitely be lower. Customer support is also on the slower side and responses usually take a bit longer than expected.

“Smooth payments across apps”

Pros

Using PayPal has been really simple and it works very well with the different award applications I use.

Cons

It lets me send and receive payments without trouble and I can also get receipts through my award applications.

“Secure option that performs consistently”

Pros

Whether I'm shopping online or sending money to someone, it has consistently felt like a secure option I can depend on. Transfers are quick and I also use it with my family when we want to send gift money safely and without worry.

Cons

I honestly don't have any real complaints. It has been reliable the whole time and very simple to use.

“funds are automatically deposited into your account”

Pros

The app lets you securely send and receive payments and the funds are automatically deposited into your linked accounts. The best part is the level of security and protection it provides with every transaction.

Cons

I do think the user interface can feel somewhat complex at first but once you learn how to use it, it stops being much of an issue.

“Low fees”

Pros

PayPal has been a quick and secure option for paying bills online and handling purchases for services. Their fees are fairly low and whenever an issue comes up, they usually resolve it quickly and accurately. I also appreciate the fraud alert emails they send out during scam activity because it helps keep customers informed and more aware.

Cons

One thing that bothers me is how hard it can be to reach an actual person by phone most of the time. There are also moments when a system glitch causes a double charge although they do step in and fix it for you.

“Trusted checkout from day one”

Pros

Getting started was quick and my customers already trust it which helps a lot at checkout.

Cons

Connecting it with my email marketing setup hasn't been very simple.