PayPal Software Reviews

“lets you set up recurring payments”

Pros

It works worldwide, lets you set up recurring payments and the fees are lower than with many merchant accounts. It's also simple to get started and use.

Cons

There are some hidden fees and there's no third-party arbitration.

“Lovely secure payment feature”

Pros

Being able to shop at almost any store and use it to finish my purchases is something I really appreciate. Not having to type in my payment details every time is incredibly convenient. The secure payment feature is a big plus and I feel very confident using it both to pay for things and to accept payments for my own services.

Cons

A lot of people still aren't aware of the service and I wish it were advertised more.

“integrates well with websites”

Pros

Sending money to other people and receiving payments from clients is very convenient. It also integrates really well with websites when you need to set up a payment gateway.

Cons

The fees are quite high, both when receiving payments and when converting money into other currencies.

“A symbol of secure payments”

Pros

Whenever I'm unsure about a website or not fully convinced I'll keep a product, I always choose to pay with PayPal. It feels safe, dependable and simple to use. To me, it's basically a symbol of secure payments because I know that if anything goes wrong, I can open a dispute and get support in finding a solution.

Cons

I'd really like to have the fingerprint login option stay permanently enabled in the app, on my phone and when signing in through other apps.

“Online orders feel comfortable”

Pros

Ordering online feels a lot more comfortable when I use it. The security is really solid and it gives me peace of mind knowing my bank account is protected and less exposed to hacking risks.

Cons

One thing I'd like to see improved is the company information shown in past transactions. It would be better if those descriptions were a bit more detailed when reviewing payment history.

“Weak customer support”

Pros

Getting started was easy and the fees are clearly laid out. Back before they moved further into banking, they were actually a reliable merchant processor.

Cons

Customer support is a real weak point. When there's an account problem, it's almost impossible to even reach a live chat agent. On top of that, the interface feels buggy and updating personal details is harder than it should be.

“Appreciate it”

Pros

Pretty much everything about it works for me. I use PayPal for almost all of my online transactions and I feel secure every time I make a purchase through it.

Cons

nothing comes to mind. On the few occasions I've had an issue and called support, they handled it quickly and were always helpful and understanding.

“Performs well”

Pros

Payments go through quickly every time and the service has been consistently reliable whenever I use it.

Cons

The downside is that currency exchange and international transfer fees are quite expensive.

“Quick repeat transfers”

Pros

Sending money to friends is easy and it remembers the people I've sent money to before which makes repeat transfers quicker.

Cons

The QR payment feature comes with a fee which makes it less convenient for sending money to others although adding a tip name is still free.

“Can be used anytime”

Pros

What matters most to me is the security, legal reliability and overall quality of the service. I also appreciate that it's widely available and can be used anytime, 24 hours a day.

Cons

If I had to mention anything, the fee on smaller transactions could be a bit lower though it really isn't a major issue.

“Simple overall”

Pros

It is simple overall although I still have to rely on a third-party service to link it to my bank. The gift or purchase selection could also be explained more clearly so it's easier to understand.

Cons

Linking my bank still requires going through a third-party service and that process really should be simpler especially when trying to connect banks with TikTok.

“Detailed reporting”

Pros

Pulling detailed reports is simple and the information included is exactly what's needed.

Cons

The fees could be a bit lower or they could at least provide nonprofit pricing.

“Simple to pick up”

Pros

It's simple to use and consistently works well for me whenever I need it.

Cons

money transfers can take a while to go through.

“Gives a sense of security”

Pros

Its simplicity and the sense of security it gives us are what we value most. It has never caused us any issues and that reliability gives us a lot of confidence.

Cons

Nothing worth pointing out. We're very happy with it.

“Paying with it is easy”

Pros

Paying with it is really simple and the level of security it offers gives me a lot of confidence.

Cons

I honestly don't have anything negative to say about it, everything works perfectly.

“Gives customers confidence”

Pros

Having it in place gives customers confidence that your business will respond if any issue comes up. It adds peace of mind to an ecommerce store and makes the payment collection process very convenient.

Cons

The fees are a bit high compared with other competing options.

“Most stores have it as payment option”

Pros

Payments are processed quickly and the platform is very user-friendly. It's also really convenient that so many businesses accept it and a lot of online stores offer it as a payment option.

Cons

High fees can be frustrating especially when you're selling so that's probably the biggest downside. There are also still some places that don't accept it which can be limiting.

“Easy for new users”

Pros

The set up process was really simple and it was easy to use right away even as a first-time user. I also appreciate that there's still an identity verification process in place.

Cons

the transaction fees seem to be increasing. It's also frustrating that smaller amounts can't be withdrawn to a bank account.

“Very happy with PayPal”

Pros

Overall, I'm happy with it because it still feels like a simple and efficient way to make payments online.

Cons

That said, once an issue comes up, getting proper feedback is much more difficult. The online dispute process hasn't been very effective for me and the responses I get are not really satisfactory.

“Centralized solution for transactions”

Pros

I like the high level of security and even better, I can handle all my online transactions from a single app.

Cons

Some payments take a while to show up and there's no clear way to track the status or know exactly when the money will be reflected.