Tiffany N W.
Religious Institutions, 1-10 employees
“Provides detailed transaction history”
Pros
The part I appreciate most is the online shopping checkout, along with the detailed transaction history that helps me keep track of payments between myself and clients.
Cons
customer service can sometimes be difficult to reach when I need help.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Mahmoud A.
Electrical/ Electronic Manufacturing, 500+ employees
“flexibility to link multiple cards”
Pros
It makes online payments quick and convenient and it feels very secure to use. It also works with a huge range of websites which makes it practical for all kinds of purchases. Another thing I appreciate is the flexibility to link multiple cards or bank accounts so it's easy to choose how I want to pay.
Cons
One thing worth paying attention to is the transaction fees since they can vary depending on the payment. I'd also like to see faster response times when it comes to resolving disputes.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Josue G.
Judiciary, 500+ employees
“A bit costly”
Pros
PayPal is convenient for making online payments and it helps that most websites already accept it as a payment method.
Cons
The high fees they charge is a downside, along with how limited and restrictive they are when it comes to offering ways to withdraw your balance.
Rating Distribution
Ease of use
6
Value for money
4
Customer Support
6
Functionality
4
Byron Amilcar G.
Banking, 500+ employees
“Highly recommended service”
Pros
Using it to pay and shop online makes transactions much more simple and clear. It adds strong user security which really helps protect your money and makes both sending and receiving payments feel fast and reliable. I highly recommend it because it's an excellent service.
Cons
Maybe the only downside is the waiting time during the account verification and approval process.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Consumer Goods, 1-10 employees
“Helped me avoid scams”
Pros
Paypal as a payment method has really helped me avoid a lot of scams.
Cons
Moving money from my bank account into it takes quite a few days to finish processing.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Chasity S.
Marketing and Advertising, 1-10 employees
“Has been around forever”
Pros
It has been around forever and that history honestly gives me confidence. It may not be perfect but it's still a solid payment processing option especially if you're just getting started. I can create invoices whenever I need to, send and receive payments without any hassle and the pricing feels reasonable. It's also pretty simple to use. More than anything, the security is the biggest advantage for me.
Cons
as a business owner, I don't always feel fully supported or listened to. Customers seem to have a very simple path to dispute charges and at times it feels like PayPal doesn't do enough due diligence when the issue affects the seller. That part can be frustrating when you're the business owner trying to be treated fairly.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Anil P.
Design, 1-10 employees
“An important part of our daily routine”
Pros
This software has become part of our daily routine for paying online orders. We've also added it as a payment option for our customers which lets them send payments to us directly through the platform. The app is very simple to use and works from practically anywhere which makes it especially convenient.
Cons
Every now and then, logging in takes longer than it should. There are also times when the app feels a bit buggy and is slow to display the updated balance after a money transfer.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Anonymous
Renewables & Environment, 500+ employees
“Gives access to customer wallet database”
Pros
It makes digital payments feel a lot like paying with cash, with the added benefit of having access to a customer wallet database and the related transaction history.
Cons
The product is simple and user-friendly to use in every aspect and the dedicated support is very good.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Anonymous
Retail, 1-10 employees
“Scammers get protected”
Pros
A terrible company overall and there's honestly nothing to appreciate about it. They used to stand behind their customers but that's no longer the case.
Cons
Now it feels like they side with scammers instead. A company I had an account with charged me twice, then shut down my account and PayPal backed them up. In the end, I was left without the product and without any refund.
Rating Distribution
Ease of use
2
Value for money
1
Customer Support
2
Functionality
2
Anonymous
Broadcast Media, 11-50 employees
“Pleased with my experience”
Pros
Absolutely pleased with my experience using it. The user-friendly platform has made it simple to manage different features while keeping everything secure. The very fast transactions and the option to add multiple credit cards are major advantages. Their outstanding customer support is a real highlight, always ready to solve issues quickly. On top of that, the flexibility to add different currencies is really valuable. It is definitely a reliable choice for smooth online transactions.
Cons
The fees can add up especially when it comes to currency conversions and international transfers. Also some regions and countries may face usage restrictions or have limited functionality with it.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
8
Functionality
6
Essiane P.
Accounting, 1-10 employees
“Worldwide payments are fantastic”
Pros
Sending money across the world with it is really convenient.
Cons
it still isn't available in many African countries.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Azamya C.
Individual & Family Services, 1-10 employees
“Strict verification”
Pros
Cashing out is pretty simple and honestly that's the main benefit I've noticed.
Cons
Anyone under 18 can't use it and you also have to submit an ID or driver's license just to get verified so you can receive or withdraw money.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
othmane a.
Telecommunications, 11-50 employees
“Well-known app”
Pros
It's a well-known app and transfers go through quickly.
Cons
It's a good app overall but moving money out to a bank account takes too long.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Priti R.
Building Materials, 500+ employees
“top payment wallet”
Pros
It is one of the best payment wallets and processors available and it's also the payment processor I trust the most.
Cons
I haven't run into any issues using this payment processor and its trusted reputation makes it even better.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Filippo M.
Import and Export, 11-50 employees
“Their team is always ready to help”
Pros
Fast, secure payments are really what make this platform stand out. Customer support is also always ready to help whenever an issue comes up. I'd definitely recommend it to anyone thinking about using it.
Cons
The support service could probably be improved a bit. Even though the agents are kind and willing to resolve problems, most of them work from overseas call centers so communication issues can sometimes happen.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Mauro Azevedo a.
Wholesale, 1-10 employees
“Payments approved quickly”
Pros
Handling payments with it is very easy, both for sending and receiving money. The platform also feels secure and payments and transfers are approved quickly which makes everything more efficient.
Cons
customer service system could still be improved a bit more.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Elsayed E.
Banking, 51-100 employees
“My digital wallet”
Pros
It feels like a secure way to pay online and it works like my digital wallet whenever I need it.
Cons
credit feature and flexible payment options are also really useful.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Esther Aydee J.
Real Estate, 1-10 employees
“Feels safe for everyone”
Pros
Using the app feels very secure for both sellers and buyers and it's also very simple to use.
Cons
The fees they charge on transactions are a downside.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Percy M.
Online Media, 1-10 employees
“Clear interface for payments”
Pros
Everything about it has been really satisfying for me especially the simple interface and the clear, easy-to-understand options for handling online transactions.
Cons
The only thing missing right now is the ability to buy crypto but it sounds like that feature should be available soon and I'm confident it will be added.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Salvador H.
Building Materials, 1-10 employees
“Handles everything for me”
Pros
One thing that's been really useful is being able to connect it indirectly with my bank account through other companies to make payments. Sending money to friends has also been a feature I've appreciated a lot.
Cons
At this point, I honestly haven't come across anything I dislike about it. It has handled everything I've needed for transferring money and overall it feels like a reliable and fair option for that.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8