PayPal Software

PayPal Software Reviews

Total 5098 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

20%

3

Stars

4%

2

Stars

1%

1

Stars

3%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

ES

Erin S.

Government Administration, 101-500 employees

5.0
August 2023

Widely accepted checkout convenience

Pros

A big plus is how many vendors and retailers accept it as a payment method. It makes getting through checkout even more convenient than paying directly with a credit card.

Cons

One thing that could be improved is speeding up transfers to a bank account without charging a processing fee.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

A

Anonymous

Construction, 1-10 employees

5.0
August 2023

Easy way of saving money

Pros

A convenient way to save money and receive payments.

Cons

Transactions are fast and widely accepted on most websites. No downsides at all.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

ACP

Ana Carolina P.

Education Management, 11-50 employees

5.0
August 2023

Efficient for sending money

Pros

Receiving money and making transfers and payments through PayPal is very convenient and practical.

Cons

The account confirmation step when you first install the app takes too long.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

JR

Joshua R.

Accounting, 500+ employees

5.0
August 2023

No improvements needed

Pros

Paying people already in my contacts is really easy and it lets me send money to them very quickly.

Cons

It's been working really well for me and I honestly don't see anything that needs improvement right now. If any useful new features are added in the future, I'd be happy to see them.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

RS

Rui S.

Automotive, 101-500 employees

5.0
August 2023

Meets the expectations

Pros

A very comprehensive and widely accepted online payment tool that works well in many situations.

Cons

Nothing to point out here, it has met expectations fully.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AA

Alanis A.

Electrical/ Electronic Manufacturing, 101-500 employees

5.0
August 2023

Mobile app feels complete

Pros

Handling money through PayPal feels very secure which is the part I value most. It's simple to use and sending or completing payments only takes a few minutes. You can also link cards and bank accounts which makes the whole process even more convenient. Personally, I prefer the mobile app over the website because it feels more complete to me.

Cons

I really don't have any complaints about it since everything has worked well for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JL

Jaye L.

Apparel & Fashion, 1-10 employees

5.0
August 2023

Solid option for handling payments

Pros

Out of all the payment services I've used, this one feels the most convenient and reliable by far. It's been a solid option for handling payments and I really don't have any complaints about it.

Cons

nothing comes to mind. There isn't anything I can think of that I don't like about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SC

Shilton c.

Food & Beverages, 1-10 employees

4.0
August 2023

Quick integration with my cards

Pros

Connecting it to my local banks and credit cards was quick and hassle-free which has made setup really convenient.

Cons

There is very little to complain about since it handles all of my basic business needs well.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

MM

Markeisha M.

Wholesale, 1-10 employees

4.0
August 2023

Can set up recurring charges

Pros

Being able to send invoices through it is a big plus and it has been really useful. I also appreciate that you can set up recurring charges on your side which makes the invoicing process feel much more smooth.

Cons

At times, it flags legitimate orders as potentially fraudulent which can end up delaying payment processing longer than expected.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

A

Anonymous

Supermarkets, 1-10 employees

5.0
August 2023

Everything feels secure

Pros

Great how secure everything feels across the different services it offers and that has made handling payments from anywhere much more convenient in my daily life.

Cons

Where I live some services still do not work well with it and a few features are still missing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

JH

Josh H.

Information Technology and Services, 1-10 employees

4.0
August 2023

Can be found everywhere

Pros

It's accepted by most vendors so finding places that support it is rarely a problem. It also pairs nicely with PayPal Credit and works really well alongside it.

Cons

The iOS app can be a little buggy at times and some account features still aren't available there. The cryptocurrency section also feels overly basic and doesn't offer much detailed information.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

EP

Elena P.

Biotechnology, 500+ employees

5.0
August 2023

Acceptable for most businesses

Pros

many businesses accept it and the subscription management is really convenient.

Cons

Even after using it for years, I still get turned around in the menus when I'm trying to find certain things.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MD

Martin D.

Internet, 1-10 employees

5.0
August 2023

wide selection of features

Pros

There's a really wide selection of features here for business owners which is one of the biggest advantages. Things like customized invoices and receipts, quick payment processing and built-in fraud detection make it a very capable platform to work with.

Cons

Getting everything set up the first time as a small business can feel a little overwhelming. It's not always obvious which option is the right one to choose and the initial setup can end up taking longer than the ads make it seem.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

10

A

Anonymous

Graphic Design, 1-10 employees

3.0
August 2023

limited card recognition

Pros

It gives me a quick and convenient way to send and receive money online. With just a few clicks, I can complete transactions without having to repeatedly enter my card details or bank information.

Cons

At times, the card linked to it isn't recognized by certain payment systems such as Google Play and Fnac.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

5

A

Anonymous

Renewables & Environment, 500+ employees

5.0
August 2023

Incredible buyer protection feature

Pros

PayPal works almost everywhere and that makes global transactions really convenient. The buyer protection feature adds an extra sense of security which gives us peace of mind when purchasing from international sellers.

Cons

Customer support can be limited and account restrictions can be frustrating.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

GM

Gary M.

Automotive, 1-10 employees

5.0
August 2023

Secure shopping

Pros

Shopping online feels safe and convenient with it and I especially enjoy having the debit card when I'm traveling.

Cons

The biggest downside is how long it can take to reach someone in customer service. It would be much better if they also offered a chat option.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A

Anonymous

Design, 1-10 employees

4.0
August 2023

Layout is uncomplicated

Pros

Getting started with it is simple even if you're completely new to this kind of platform. Payments go through quickly and reliably and the app's layout is very clear so everything is easy to understand at a glance.

Cons

The setup process is quick and uncomplicated. Another plus is that it works across different devices, supports multiple operating systems and consistently performs the way it should.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

8

FD

Felice D.

Apparel & Fashion, 51-100 employees

4.0
August 2023

useful for handling smaller payments

Pros

I had this software adopted by a company I was advising because it's genuinely practical and fast and it's especially useful for handling smaller payments in a way that feels much more up to date. Once you link it to a bank account, you can move even large amounts of money very quickly without having to wait for the usual bank-to-bank transfer times. I'd definitely recommend it.

Cons

It could feel more modern by adding extra features such as the ability to manage company treasury operations.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

AR

Augustina R.

Arts and Crafts, 1-10 employees

5.0
August 2023

Affordable and widely accessible

Pros

It is very affordable. It's inexpensive to use, simple to work with and accessible across the continent which makes it very convenient for everyday transactions.

Cons

it can feel risky especially if someone gets access to your phone and steals your money. It also doesn't always feel very secure and network issues can sometimes cause problems.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

CW

Cindy W.

Law Practice, 11-50 employees

5.0
August 2023

Wide acceptance

Pros

Since most online stores accept PayPal, it feels both secure and convenient to use for everyday purchases.

Cons

There have been times when it was a bit difficult to track down certain recurring charges.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10