PayPal Software

PayPal Software Reviews

Total 5098 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

20%

3

Stars

4%

2

Stars

1%

1

Stars

3%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

BK

Bethany K.

Medical Practice, 500+ employees

5.0
August 2023

Fantastic Buyer protection

Pros

One of the biggest reasons I use it is the buyer protection which gives me a lot more confidence when making purchases.

Cons

At this point, I really do not have anything negative to say for personal transactions. I have not used it for business so I cannot speak to that side of it.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

BU

Brandon U.

Computer Software, 500+ employees

5.0
August 2023

Smooth international payments

Pros

Being able to send international payments without running into problems is what makes this service really useful for me.

Cons

What I don't enjoy as much is the fee involved in managing funds when transferring money to my personal accounts.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

TK

Taylor K.

Construction, 101-500 employees

5.0
August 2023

Simple payments

Pros

Paying with it is really simple and the security gives me confidence every time I use it.

Cons

there isn't anything I dislike about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

HA

Hosam A.

Computer & Network Security, 101-500 employees

5.0
August 2023

Works best for me

Pros

Because most websites and stores support it, this works out best for me.

Cons

At times, transfers from PayPal to my bank account in my country get delayed and can take up to a day.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Computer & Network Security, 500+ employees

5.0
August 2023

Fast and secure transfers

Pros

Sending money between global accounts has been fast, secure and dependable every time I've used it.

Cons

The initial setup takes a little time but once everything is configured, it works without any trouble.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Insurance, 11-50 employees

5.0
August 2023

works well with many online stores

Pros

PayPal lets me send and receive money across the world, offers a secure way to handle transactions and works well with many online stores. The platform is very simple to use overall.

Cons

It does apply fees to some kinds of transactions and those charges can feel fairly high at times, particularly for international transfers or business accounts.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

SM

stuart m.

Aviation & Aerospace, 11-50 employees

3.0
August 2023

Refund protection but costly

Pros

It works well for online purchases especially when you want some refund protection in case a transaction doesn't go as expected. The platform is fairly simple to use and does the job well as long as everything goes normally and you don't have to deal with account issues or contact customer support.

Cons

they can hold your funds for a long time, payouts can be unpredictable, the fees are high and customer service is poor.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

5

Functionality

5

JS

Jean S.

Accounting, 1-10 employees

5.0
August 2023

Low price

Pros

Using it feels simple, quick and secure which makes handling payments really convenient.

Cons

On top of that, it's excellent because the pricing is lower as well. I havent had any issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MDPG

Maria del Prado G.

Broadcast Media, 11-50 employees

5.0
August 2023

A software that inspires confidence

Pros

Pretty much everyone knows it and people trust it because of how it handles claims and disputes. Having it in your business gives customers extra confidence in buying from you since they know they won't face too many issues if something goes wrong. Even so, it's still best to resolve problems directly through the company so you leave a good impression and PayPal doesn't need to step in.

Cons

At times some people misuse PayPal's claim system and although they rarely get away with it if you report the case to PayPal, the whole process can be fairly complicated.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

HO

Hassan O.

Computer Hardware, 500+ employees

4.0
August 2023

Smart design

Pros

It has been a reliable and secure app for handling my money and it consistently delivers funds safely. The interface is simple to use and the way it's designed feels smart and secure. I also appreciate that it does a good job of protecting user privacy.

Cons

The biggest downside is the high percentage taken out as deductions during transfers.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

TJ

Tomas J.

Computer Hardware, 1-10 employees

5.0
August 2023

Essential software in today's world

Pros

In today's globalized world, having software that lets you make payments from anywhere in the world is essential. I'm very thankful to have a tool like this available.

Cons

Sometimes payments take a while to go through. They could improve that part to make the process faster.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

SB

sandrine b.

Human Resources, 1-10 employees

4.0
August 2023

Go-to solution for external payments

Pros

PayPal is my go-to solution for handling external payments.

Cons

dispute resolution can take quite a while to process.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

DV

Duccio V.

Online Media, 1-10 employees

5.0
August 2023

Friendly staff

Pros

Right now, this feels like the best way to stay protected when buying or selling online, whether it's for a product or a service. I also really appreciate how friendly the support team is and the fact that assistance is handled from Italy makes the whole experience even better.

Cons

If I had to point out one downside, I'd probably prefer lower fees, with fixed costs based on price ranges so the amount is clear straight away.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

CF

Carlos F.

Computer Software, 1-10 employees

5.0
August 2023

No need to enter card details everytime

Pros

The best part is the security and how simple it is to use. I also really appreciate not having to share my card details every time I make a payment.

Cons

Nothing to point out here. I've never had any problems while using it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MP

Madalina P.

Computer & Network Security, 51-100 employees

4.0
August 2023

Strongly recommend it

Pros

Among payment platforms, PayPal feels like one of the safest options for sending money and handling online payments. The interface is simple to use and the strong security features make every transaction feel reassuring. I'd definitely recommend it.

Cons

It is clearly one of the more secure platforms for moving money though I do wish transfers would process a little faster. Even so, compared with traditional bank transfers, it's still notably quick. Overall, it remains a dependable option for online payments. I dont think there are any drawbacks.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

BS

Bruno S.

Marketing and Advertising, 11-50 employees

5.0
August 2023

Valuable transaction records

Pros

Using it for online purchases and payments feels simple, fast and user-friendly. It works really well for sending and receiving money at any time and the option to pay in installments on supported products is also very useful. The transaction history and attached records are essential and make it much easier to keep track of everything.

Cons

The verification process for approving credit cards that are not linked to bank account systems is not always very quick.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

DA

Davies A.

Law Practice, 500+ employees

5.0
August 2023

Works smoothly

Pros

It works smoothly and the biggest plus is that my data stays protected and my account hasn't been exposed to hackers or fraudsters.

Cons

I genuinely love the app and would recommend it to just about anyone though I do wish it supported every card so the whole experience could be even more convenient.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

A

Anonymous

E-Learning, 500+ employees

5.0
August 2023

Unparalleled service

Pros

This program has been very great for my work especially when I need to purchase specialized software. I couldn't find another bank that offered the same kind of service. The fees are also relatively low, much less than with the other bank I used before and overall it's simply more convenient to use.

Cons

The exchange rate between currencies affects how the dollar is priced in each country.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

RG

Ralica G.

Computer Software, 1-10 employees

5.0
August 2023

Hasn't disappointed me

Pros

Between the fraud protection, secure transactions and solid coverage for eligible purchases, it has been consistently dependable. I've used it for many years and it hasn't disappointed me. It fits exactly what I need and it always works.

Cons

I honestly don't have any negatives to mention about PayPal.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

TS

Teara S.

Construction, 1-10 employees

5.0
August 2023

Accessible tools and well laid out interface

Pros

Everything is laid out well, with tools that are simple to access and use.

Cons

The security is very strong but at times it feels a little too strict and can make it harder to handle things on your own.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9