PayPal Software Reviews

“Helped me get a refund”

Pros

Paying with it is really convenient, the goods and services option helped me get a refund after I was scammed by a third party.

Cons

I haven't had any issues with it.

“Well designed platform”

Pros

The platform feels simple, user-friendly and well designed. Whether it's a recurring payment or a one-time transaction, everything goes through securely for both sides without any hassle. Its multiple layers of redundant security also give real peace of mind when it comes to fraud and theft attempts.

Cons

Third-party integration is not always possible and when it is, it is not always simple.

“Worldwide payments convenience”

Pros

One of the biggest advantages of PayPal is that you can make transactions almost anywhere with it. It's used worldwide so sending money or receiving payments from others through this method is really convenient.

Cons

when you run into an issue and need assistance, getting proper help from customer support can be difficult.

“option to request a refund”

Pros

Purchasing with it feels very secure, payments go through quickly and having the option to request a refund in cases of fraud adds a lot of confidence.

Cons

Receiving payments can be difficult for older adults, customer support is limited and the interface looks somewhat complex at first glance.

“Paypal boosts buyer trust”

Pros

it gives confidence to customers. When someone lands on your site and doesn't know your brand yet, seeing PayPal as a payment option immediately reassures them. A number of e-commerce sites have tried removing PayPal from their checkout and most of them ended up seeing transaction volumes drop by around 10 to 20%.

Cons

The merchant fees are a bit on the high side. And when there's a dispute with a customer, the outcome often seems to favor the buyer even when the case is not really in their favor.

“An irreplaceable option for me”

Pros

It gives me the convenience of making online payments with a strong sense of security. I appreciate being able to link my bank accounts and cards without much hassle which makes purchases and transactions much faster. The option to send money to friends is a huge plus and the fact that it's accepted in so many online stores makes it even more useful. Without a doubt, its reliability and user-friendly interface make PayPal an irreplaceable option for me.

Cons

It is secure and dependable although the fees can sometimes be quite high. That said, those higher charges do not apply to every service.

“Useful import and export tools”

Pros

Handling data import and export is simple and the platform is simple to use.

Cons

built-in data analysis and graphing features are missing

“Safest app out there”

Pros

These days everything is handled digitally and this app is one of the safest and most user-friendly options out there. It's really useful because it's available for making payments on almost any platform.

Cons

I honestly don't see any downside. It's an app that has evolved really well over time.

“Account blocks cost me everything”

Pros

It's widely accepted and used by many international businesses around the world.

Cons

My account was blocked multiple times for review and in the end I lost all of my money.

“Makes running a business manageable”

Pros

Running my business feels much more manageable with it because it has simplified the whole payment process. One thing that really works in its favor is the flexibility around payments since there are no real limits to deal with. Because of that, I plan to keep using PayPal as a payment method on my website going forward.

Cons

If there's one downside, it's how PayPal handles accounts when larger amounts of income come in. Instead of putting limitations on the account right away, it would make more sense if they contacted the account holder directly first before taking that kind of action.

“Widely used system”

Pros

It is recognized and accepted pretty much everywhere so payments go through quickly and reliably. Because it's so widely used, it gives both sides of a transaction added confidence that the platform is trustworthy.

Cons

international fees are a little higher than I'd like which makes cross-border payments more expensive.

“Reliable option for online business”

Pros

PayPal works well for international operations because it's accepted in most countries which makes it a reliable option for doing business globally.

Cons

The fees outside the USA could be more affordable and the currency conversion charges also feel like they should be lower.

“Decent but not special”

Pros

Paying and getting paid through it has been really convenient. The part I appreciate most is being able to keep my address and credit card details saved which makes checking out at online stores much quicker. It's also useful that I can handle someone's invoice just by signing into my PayPal account.

Cons

There was a time when it felt like the go-to option for safely storing credit card and address information online. Now there are plenty of alternatives like Google and Apple, that save everything directly on your devices. Because of that, I sometimes wonder what specifically makes me choose PayPal anymore and it feels like the service could use a clearer way to stand out.

“Well organized interface and quick navigation”

Pros

The interface feels really well structured and moving through the different features and payment history is very simple.

Cons

I'd still want to see an in-app receipt generated right away after a payment goes through successfully.

“valuable platform for sending and receiving money”

Pros

Having contacts all over the world makes it a really valuable platform for sending and receiving money in local currencies. I especially appreciate the direct currency conversion, real-time cross-currency rates and the relatively affordable transfer fees. It also makes international transactions more convenient by allowing fast, real-time transfers.

Cons

At times, PayPal puts a transfer on hold even when the transaction is completely legitimate. I still don't understand why that happens.

“reasonably priced”

Pros

It gives solid security to both sides of the transaction, protecting the buyer as well as the seller. The fees are negotiable and reasonably priced. I definitely recommend it.

Cons

Nothing specific to complain about. The only thing is that the interface still feels very American in style but it's not hard to understand at all.

“Handy payment links”

Pros

Using it feels very convenient for both sending and receiving money which makes it a really good option. It's also very handy for creating payment buttons, payment links and money requests without much effort. Another feature I really appreciate is that PayPal generates a short link that's simple to share so people can pay directly to my account much more quickly.

Cons

the fees are quite high and they affect me even more because of the country where I live.

“Simple to send payment requests”

Pros

Sending payment requests is very simple and the process is simple enough that anyone can pay for the items you sell.

Cons

Adding new credit cards or bank accounts can be frustrating and there still aren't many banking options available for users in different countries.

“Saves me from waiting in lines”

Pros

Being able to receive payments from anywhere in the world is what I value most about it. It saves me from going to exchange offices or waiting in lines and I can link my local bank accounts no matter where I live while PayPal handles the process for me. The best part is that everything feels quick and convenient.

Cons

I don't like that it sets monthly limits on how much money you can withdraw to your bank accounts. That becomes a problem when you want to manage or move your money more freely. You can request an increase to the limit but the process ends up being a bit tedious.

“many customers prefer it”

Pros

Our team has been using it for online orders and it's clearly a payment option many customers already prefer. That alone makes checkout more convenient. It's simple to use for order processing and the transaction details are presented in a clear, concise way. On the few occasions we've needed help, PayPal's customer support has been solid, with reasonable turnaround times and helpful resolutions.

Cons

There have been a handful of technical issues along the way but each one was resolved by PayPal's customer service team.