PayPal Software Reviews

“Lets us make instant payments”

Pros

PayPal lets us make instant payments whenever needed, without having to rely on traditional bank transfers. Transfer processing times are often really long so having a faster and more flexible payment method available is a huge added value.

Cons

I think the customer loyalty program could be improved a bit.

“Userfriendly to handle”

Pros

Receiving payments online with PayPal feels very simple and the platform is user-friendly to handle overall.

Cons

I don't like that the bank account you can link is limited to U.S. banks and it really should be available in every country.

“A well-known and trusted brand”

Pros

Handling both incoming and outgoing payments is really convenient. PayPal is also a well-known and trusted brand which gives clients extra confidence when using it especially those based overseas.

Cons

Cheque payment clearance can sometimes take longer than expected. That usually depends on where the payment is coming from and whether extra due diligence is needed for larger transactions.

“Top-tier service and affordable rates”

Pros

Its easy to handle. Payments go through quickly, the platform feels very secure and the customer service has been awesome whenever needed. The fees are also low which makes it even better to use.

Cons

One thing that could be improved is the currency conversion since it doesn't exclude family or friends payments.

“No need for any training”

Pros

Using it feels very simple and there's really no need for any training to get started. I especially enjoy making payments through the mobile app.

Cons

Customer support isn't always the strongest and getting a response can sometimes take a while.

“works with a wide range of websites”

Pros

Payments feel secure and quick, the fees stay fairly low and it works with a wide range of websites.

Cons

It's restricted in certain countries, including Sudan and some others.

“Easy to create account”

Pros

Across a huge number of online stores and websites, it is recognized and accepted which makes it a very convenient way to handle purchases and payments online. On top of that, creating an account is simple.

Cons

When converting currencies, PayPal's rates are not always the most competitive option.

“Fast and reliable payments”

Pros

Payments through it are quick and dependable which makes my transactions go through without any hassle.

Cons

PayPal's feature set is fairly basic but it still handles what I need it to do well.

“Recurring payments are a mess”

Pros

It is convenient and it generally feels secure against hacking.

Cons

The recurring payment system has consistently felt too vulnerable on PayPal. Vendors can set up auto-payments too easily and keeping track of or managing those payments is far from simple. I recently found out that a seller was able to add a recurring charge months after the initial purchase which is really concerning. PayPal support told me it was my job to keep an eye on that and I completely disagree. On top of that, their customer support has long been some of the worst I've dealt with online.

“highly practical platform to use”

Pros

It has felt like a very secure and highly practical platform to use even though there are a few small areas that could still be adjusted to better match the country where each user is using it.

Cons

The preference companies have toward PayPal matters a lot and stronger alignment with paying businesses is very important for users in other countries who rely on it as a way to convert currencies.

“convenient payment option”

Pros

Across online stores and websites, it is accepted in so many places that it becomes a very convenient payment option. The security level also feels strong which gives peace of mind when making transactions. Sending and receiving money is simple and doesn't take much effort.

Cons

international transactions can sometimes come with higher fees compared with other platforms.

“Account blocked permanently”

Pros

The only positive part was the people answering the phone line asking me to trust their word completely.

Cons

They permanently blocked my account without giving any real explanation beyond saying the account was being limited for good and that basically left me with no way to appeal.

“Pleasant experience”

Pros

Payments are simple and the auto-login makes the whole process convenient. When everything runs as it should and PayPal doesn't cause any issues, it's really pleasant to use.

Cons

Dealing with disputes is a completely different story. Getting them resolved is absolutely appalling.

“Efficient and fast”

Pros

It's an efficient, fast and secure app and it's been very useful for me.

Cons

There was one time when my money was held for a bit longer than expected.

“Minimal cost”

Pros

Security is one of the main reasons I keep using it. Transactions are very fast and the cost is really minimal.

Cons

It would be even better if they offered a free physical card so PayPal could be used more like a regular checking account.

“Feels shady”

Pros

there wasn't anything useful about it. The only upside was that they were willing to offer me a line of credit to gamble with.

Cons

I have no trust in this company at all. It feels shady and they allow transactions to go through that really shouldn't.

“Well-designed app that I recommend”

Pros

PayPal lets you receive money quickly and conveniently. I'd recommend it since it is a well-designed app.

Cons

Some settings aren't very easy to find.

“Unresponsive service”

Pros

It completely drained my time and energy because of how incompetent the whole experience was.

Cons

On top of that, PayPal was totally unresponsive and kept saying they never received a reply even though I responded four times online and also spent a long time on the phone with customer service.

“Good for online payments”

Pros

Most of what I use it for is making payments online and that part works really well for me.

Cons

I think the contacts database could be improved.

“Fast charges on the go”

Pros

Being able to generate tickets from anywhere is really convenient and making charges is quick and simple.

Cons

At times, the boleto QR codes don't work properly. This issue has already been reported but it still keeps happening.