PayPal Software

PayPal Software Reviews

Total 5098 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

20%

3

Stars

4%

2

Stars

1%

1

Stars

3%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

JS

Jhonlouies S.

Business Supplies and Equipment, 1-10 employees

4.0
July 2023

Valuable two-factor authentication

Pros

The two-factor authentication is a big plus and the fact that so many businesses accept it makes it even more useful. It's very simple to use and these days PayPal is pretty much all you need for online payments. Really handy overall.

Cons

Setting up an account and getting it fully verified can take a while.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

GV

Giuseppe V.

Internet, 1-10 employees

3.0
July 2023

Solid protection for buyers

Pros

One of the strong points is the security, along with how simple it is to use, the protection offered to the buyer's account and the option to send payments between friends.

Cons

On the downside, there are fees charged on every transaction, a risk of phishing and limited availability in some situations.

Rating Distribution

Ease of use

6

Value for money

4

Customer Support

6

Functionality

4

BB

Brian B.

Retail, 1-10 employees

5.0
July 2023

flexible options

Pros

Sending and receiving money is quick and simple. There are plenty of payment options available.

Cons

The charges for goods and services transactions can be a downside.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

OD

Oseias D.

Marketing and Advertising, 1-10 employees

5.0
July 2023

Would definitely recommend

Pros

Payment processing works really well and I'd definitely recommend it.

Cons

When I signed up, I ran into trouble linking one of the banks I use because it kept showing an error.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

GV

Gabriele V.

Shipbuilding, 1-10 employees

5.0
July 2023

Simple for anyone

Pros

Sending money with it is quick and simple and it also lets you split purchases into 3 installments which is really convenient.

Cons

I honestly have no complaints. It's user-friendly and simple enough for anyone to use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

GV

Giusy V.

Legal Services, 1-10 employees

5.0
July 2023

Flawless system

Pros

Well designed, user-friendly and simple to use for making secure payments.

Cons

I don't think there's really any flaw in the platform.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JO

Jacob O.

Hospitality, 1-10 employees

1.0
July 2023

Account restriction with no answers

Pros

there was nothing positive about this. Every interaction I had with the company was awful.

Cons

After a completely legitimate transaction, PayPal limited my account, refused to explain the reason and gave me no real way to challenge their all-powerful algorithm.

Rating Distribution

Ease of use

2

Value for money

1

Customer Support

2

Functionality

1

MC

Michelle C.

Consumer Services, 1-10 employees

3.0
July 2023

Horrible support and weak security

Pros

I've ended up losing a lot of money because of this company and their customer service has been the most unhelpful I've ever dealt with.

Cons

There really isn't much positive I can say about a company that seems to ignore security features, considering they barely have any, if any at all.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

5

A

Anonymous

Marketing and Advertising, 51-100 employees

5.0
July 2023

Time-saving program

Pros

Payments go through quickly, the service is helpful and it really saves me a lot of time which is why I love using PayPal.

Cons

Customer support can be pretty slow and having money put on hold is something I really dislike.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

A

Anonymous

Broadcast Media, 1-10 employees

5.0
July 2023

Excellent for local currency payments

Pros

It makes transactions in the local currency much more convenient.

Cons

It still isn't authorized in every country.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KO

Kimberly O.

Professional Training & Coaching, 1-10 employees

5.0
July 2023

Top-notch financial security

Pros

It does an excellent job keeping my finances protected. Their security measures really feel dependable and well managed.

Cons

There have been moments when PayPal locked things down so tightly that I couldn't access my own money which was frustrating. Still, it reassures me that the security around my finances is something I can trust.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

GD

Gautier d.

Banking, 1-10 employees

5.0
July 2023

highly appreciated by everyone

Pros

PayPal is an excellent app when it comes to keeping funds secure. It's also very pleasant and simple to use.

Cons

It's a reliable application for managing finances and is highly appreciated by the wider community. I don't have any complaints about the developers.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SP

Simone P.

Information Technology and Services, 500+ employees

4.0
July 2023

Lovely purchase protection feature

Pros

setting it up was very simple and the overall user experience is excellent which makes it very simple to use. Transactions are very fast, almost to the point of feeling instant and data security is well handled thanks to the protocols and encryption used to protect information. The purchase protection is also a really useful feature.

Cons

At the moment, I haven't noticed any particular drawbacks.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

AG

Andreina G.

Alternative Medicine, 1-10 employees

2.0
July 2023

Slow support

Pros

It's useful to have it as an option for sending money and making payments.

Cons

At times it isn't very simple to use and when a problem comes up, it can take a long time for support to help resolve it.

Rating Distribution

Ease of use

4

Value for money

4

Customer Support

3

Functionality

4

SP

Sofia P.

Photography, 1-10 employees

4.0
July 2023

So convenient

Pros

Absolute convenience, I can send money instantly whenever I need to and it also makes my online purchases feel safe.

Cons

The small percentage fee charged when transferring money to my own account is a downside.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

DB

Dario B.

Luxury Goods & Jewelry, 1-10 employees

5.0
July 2023

Payments in seconds

Pros

Using it is very simple and payments come through in just a few seconds.

Cons

The fee you have to pay is something I don't really like.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

KM

Kavon M.

Accounting, 1-10 employees

5.0
July 2023

No more cheques

Pros

Getting paid for online work through it has been really convenient especially since I no longer have to deal with the hassle of taking cheques to the bank.

Cons

Nothing has really caused me trouble. The only minor thing I've noticed is that if I haven't used the app for a month or so, I have to enter my password again.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AV

Alexandra V.

Architecture & Planning, 1-10 employees

5.0
July 2023

Appreciate the simplicity

Pros

The thing I appreciate most is how simple it is to use.

Cons

At times, I do worry about making a mistake and sending money to the wrong person.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AC

Ahmed C.

Marketing and Advertising, 1-10 employees

5.0
July 2023

comfortable interface and reasonable pricing

Pros

It feels very simple thanks to its user-friendly design, comfortable interface, reasonable pricing and reliable data security.

Cons

The part that bothers me is that it still isn't available in some African countries.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LO

Leandro O.

Photography, 1-10 employees

5.0
June 2023

Accepted by every service

Pros

Receiving payments from all kinds of programs, accounts and systems is really convenient, mainly because it is accepted by practically every type of platform and service.

Cons

Some processes are still hard to understand especially when trying to figure out where things are and it can take too long to get updates about procedures that were completed or are still in progress.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10