PayPal Software Reviews

“Payments constantly blocked”

Pros

I've nothing good to mention about it here.

Cons

Really bad for billing services since the payments I receive keep getting blocked every time. After that, it turns into a constant battle just to access the money.

“Helpful for dollar payments”

Pros

I use it quite a lot to receive payments in dollars and it has been very useful for that.

Cons

Their customer support could definitely be better since they take a little too long to respond.

“Fast payments across currencies”

Pros

Using it feels simple, with support for multiple currencies and really fast payment processing.

Cons

Payments get accepted almost instantly and transferring the money to a bank comes with very low fees.

“Practical multi-currency payments”

Pros

It has been very practical especially for handling multiple currencies and exchange while receiving my payments frequently.

Cons

Customer service could definitely be better. Support feels lacking and it should be much clearer about which banks can actually be linked to receive payments.

“Lets me receive money from abroad”

Pros

It lets me make online payments and also receive money from abroad which is really useful.

Cons

On the mobile app, performance can be slow at times depending on the device it's installed on.

“Layout makes sense”

Pros

The layout is really well done, simple to understand and use. On top of that, the security is very reliable and high quality.

Cons

There are a few bureaucratic steps involved. They're understandable and necessary but it would be better if there were fewer of them.

“Plenty of payment options”

Pros

Transaction security is very solid, setup is quick, customers already know and trust the brand, it offers plenty of payment options and it integrates well with e-commerce platforms.

Cons

The commission fees are fairly high and making changes to the business profile can be a bit inconvenient at times.

“Appreciate the fraud protection features”

Pros

I really appreciate the fraud prevention because people do try to scam or trick you when using an app like this.

Cons

The app as a whole could use a better design and some stronger features.

“Easy to receive money”

Pros

Handling payments and receiving money with it has been really convenient.

Cons

When it comes to customer support, it can be time-consuming at times though not on every occasion.

“Makes online shopping safe”

Pros

Shopping online feels safe with it, payments are simple to send and the fees aren't overly expensive.

Cons

the exchange rates for currencies outside my country are quite high.

“Accessible app”

Pros

One thing that really stands out about it is how accessible it is and how quickly you can download and start using the app.

Cons

The only downside I've noticed is that when you receive payments this way, international deposits can be a little complicated to withdraw and transfer to your debit card.

“Account closure and frozen funds”

Pros

I haven't seen any real benefits. Their policies feel unclear, support comes across as misleading and dishonest and the customer service seems unprofessional.

Cons

Right after I received my first payment through my website, they shut down my account. I called to ask what happened and they told me someone would follow up within five business days. Two weeks passed and nobody contacted me. When I called again, I was told they would not explain why the account was closed and that they would keep my money for at least three months. Only after that would I be allowed to call and try to dispute access to my funds. I still have no idea what went wrong and the whole situation has been incredibly frustrating. I honestly cannot believe a company operates this way. It feels far too risky and after hearing horror stories from other business owners and finding many similar reviews online, I would strongly suggest using a different provider.

“Simple to integrate”

Pros

The biggest strengths are the security especially when you use all the protection features available, the level of trust people already have in the PayPal brand and how simple it is to set up and integrate.

Cons

I see it as the best starting option for a newly launched e-commerce site but if sales volume grows a lot, it may be worth considering other alternatives that can help reduce the percentage fees being charged.

“Incredible online payment platform”

Pros

It works as an online payment platform that lets users send and receive money quickly while keeping transactions secure.

Cons

some users have mentioned long wait times and difficulties getting account-related problems fully resolved.

“False disputes and useless support”

Pros

On a typical day, the platform is simple to use and payments usually process fast.

Cons

The biggest problem is that they let false disputes and chargebacks happen on the platform and they seem to treat anyone outside the United States unfairly which is especially ironic since their contact center is based in the Philippines. Getting help from customer support feels like pulling teeth. Overall, they come across as incompetent and enabling fraud.

“Variety of licensing options”

Pros

Using it for personal transactions has been really convenient because it lets us handle things quickly with just an email and without running into unnecessary hassle. It also integrates well into professional systems and getting it up and running doesn't take long. Another big plus is the variety of versions and licensing options available. On top of that, it supports both credit card payments and transactions without needing a credit card which makes it very flexible.

Cons

To get the best results from PayPal, you really need to understand how the platform works and the logic behind it. Choosing the right feature plan is also important because if the plan doesn't match your actual needs, the performance or value you get from it can end up falling short of expectations.

“Gives the option to pay in installments”

Pros

It feels very practical and convenient overall. It gives the option to pay in installments for months without interest through the app which is really helpful. The payment security and purchase protection also make it stand out as one of the best payment apps.

Cons

Up to this point, I haven't run into any issues with the app. It has been very practical and simple to use in every way, whether it's using cards, sending money or relying on its strong security.

“Send money in seconds”

Pros

Paying for certain products feels very secure with PayPal. If an order never arrives, you can open a dispute which gives real protection to the buyer. It's also possible to send money immediately in just a few seconds. Overall, the level of security is very high.

Cons

The fees are fairly high although the app has been around for many years and has clearly proven itself.

“Secure payments made simple”

Pros

Using it feels simple and I really appreciate how well my data is protected.

Cons

I don't have any complaints, it's been a perfect app for handling payments.

“Reliable and secure payments”

Pros

I've been using this platform for years, both personally and for my business and it has always felt transparent, efficient, secure and consistently reliable. Customer support is also excellent.

Cons

The fees are a bit high for sellers but I still recommend it.