Shaan J.
Transportation/ Trucking/ Railroad, 1-10 employees
“outdated and hard to use”
Pros
there's nothing about it that works well for me. It doesn't feel user-friendly at all and it's not flexible enough for what I need.
Cons
The whole platform feels outdated. I use Wise instead and they let you set up bank accounts in more than 50 countries, with lower transfer fees and a much simpler process. PayPal feels old by comparison and sending money directly to people's bank accounts in other countries is not simple. It can also be confusing at times and definitely isn't user-friendly.
Rating Distribution
Ease of use
1
Value for money
1
Customer Support
2
Functionality
2
Jonathan D.
Law Enforcement, 1-10 employees
“Terrible support during fraud”
Pros
It's fairly simple to use when everything is working but that really doesn't happen often enough.
Cons
When I actually needed help, the company was completely useless. After an obvious case of criminal fraud, they failed to act and showed no willingness to do anything about it. Customer service was obstructive and practically impossible to deal with.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
1
Functionality
1
Hellen Dayna S.
Marketing and Advertising, 1-10 employees
“Practical tools for managing money”
Pros
One thing that really worked for me was how practical it is to use, along with the simple interface and the many free options it offers for managing my money.
Cons
The only downside I ran into was slower support when I needed help with a money transfer issue although it was eventually taken care of properly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Matteo R.
Photography, 1-10 employees
“Great for sending donations”
Pros
It has everything you need to pay securely with your cards, with quick transactions and just a few simple steps to complete a donation or a payment. It's also really useful for sending donations on live streaming platforms like Twitch and YouTube.
Cons
Getting a refund usually takes around 1 to 2 weeks.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
patrick C.
Performing Arts, 1-10 employees
“Purchase protection is lacking”
Pros
Nothing positive at this point. It used to be good but online banks have completely caught up and overtaken it.
Cons
The purchase protection is basically nonexistent and the online support hangs up on you instead of helping.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
1
Functionality
2
Iwo B.
Banking, 1-10 employees
“Polite support team”
Pros
A couple of weeks after I started using it, I got scammed but thankfully I reported it and got my money back. The response from support was very polite and genuinely helpful.
Cons
Anyone can use it without much trouble. It's a really good choice if you want to start a small business and make money online. And if anything goes wrong, you can count on getting help and support from the service.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Zyra Joy L.
Consumer Goods, 11-50 employees
“money arrives in real time”
Pros
It has been very dependable for me because it's simple to use and my money arrives in real time with only minimal transaction fees deducted. I mainly rely on it for sending money and receiving my monthly payroll. Since I can connect it directly to my bank account, getting access to my funds only takes a moment which makes it really convenient when I need to pay bills quickly. Overall it's a very convenient platform and one I can confidently count on.
Cons
The thing I like least about PayPal is how weak they are when it comes to communicating scheduled maintenance. There have been times when no advance notification was sent before the system went under maintenance on a certain day which can be frustrating.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Information Technology and Services, 1-10 employees
“Payoneer works better”
Pros
There really aren't any positives for me.
Cons
I don't like using it at all. For sending and receiving money, Payoneer is a much better option than this.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Francesco C.
Retail, 1-10 employees
“offers good transaction traceability”
Pros
It really helps build trust between online merchants and customers. The software also offers strong security and good transaction traceability which makes using it feel reliable.
Cons
At the moment, I haven't come across anything I didn't like.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Arica Y.
Entertainment, 1-10 employees
“card and app together”
Pros
It's convenient that I can use my card while also using the app at the same time.
Cons
It feels like all the features I need are already included.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Brian G.
Retail, 1-10 employees
“Fantastic one-click setup”
Pros
I've been using it for a long time and it's been very convenient for handling payments, linking accounts and managing online subscriptions. The one-click setup makes checkout fast and hassle-free when shopping online.
Cons
I really don't have any complaints. I've checked out other alternatives but it has remained a long-standing part of my online wallet.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Navdeep K.
Insurance, 500+ employees
“secure encrypted checkout process”
Pros
Payments feel very secure with it. The encrypted checkout process gives me confidence whenever I use it and the whole platform is safe while still being simple to use.
Cons
I honestly haven't run into any drawbacks with this software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Health, Wellness and Fitness, 11-50 employees
“Broad reach”
Pros
Reliability and simplicity are the biggest strengths here. I've hardly ever run into problems and transfers have been fast, dependable and transparent. It also helps that a huge number of private users already use it.
Cons
The fees for business transfers are a downside. There are also transaction charges for instant transfers to your own account. As a seller, you don't have many protections and it's still rarely used for in-person retail purchases.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
paolo g.
Mechanical or Industrial Engineering, 51-100 employees
“Buyer protection that really works”
Pros
The biggest advantage is getting your money back even when the seller refuses to cooperate.
Cons
The automatic login option feels a little risky to me.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Akshat S.
Computer Software, 51-100 employees
“clean interface across app and web”
Pros
Across both the mobile app and web version, the interface feels well designed and user-friendly so getting around is much more convenient. Another big plus is that the transaction charges are comparatively lower.
Cons
app still isn't supported in some countries which can be a problem. Other than that, everything else has been good.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Anonymous
Information Technology and Services, 101-500 employees
“Just need internet access”
Pros
Right from the start, it feels very convenient to use. Sending or receiving money only takes a few clicks and you can do it from almost anywhere as long as you have internet access. It supports multiple currencies and is accepted by millions of merchants around the world which makes it a go-to option for online shopping and e-commerce purchases. Another big advantage is the security. PayPal uses advanced encryption and fraud detection tools to protect personal and financial information and the buyer and seller protection adds extra confidence that both sides are covered against fraudulent transactions. On top of that, it includes helpful services like invoicing, subscriptions and recurring payments which make handling finances and regular transactions more efficient.
Cons
it can be expensive and it is not automatically used in every situation.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
6
Functionality
8
Juanita C.
Writing and Editing, 1-10 employees
“trustworthy tool”
Pros
Getting into it is very simple, whether through the website or the app. It's an excellent option for receiving payments and it feels like a trustworthy, secure tool. It also lets me keep track of my income and payments in real time from wherever I need to.
Cons
Accounts can get blocked although I understand that sometimes it's necessary to prevent fraud. There are also times when the fees feel quite high. Other than that, during the time I've used the platform, I haven't had any major issues.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
8
Functionality
6
Adamu m.
Health, Wellness and Fitness, 1-10 employees
“Reliable payment processing”
Pros
The feature I appreciate most is the online payment processing.
Cons
Card processing is occasionally delayed but aside from that, everything works fine.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Law Practice, 1-10 employees
“accurate and simple”
Pros
Paying and receiving money with it feels simple, secure and accurate which makes the whole process very convenient.
Cons
There is no major downside to the platform itself but the activation process can be complicated. That has been the biggest challenge for me especially since many local banks do not support online transactions.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
8
surjeet S.
Information Technology and Services, 101-500 employees
“User-friendly UI”
Pros
The interface is very user-friendly and simple to navigate which makes it comfortable to use. Another big advantage is that the fees for international payments are comparatively lower which is really helpful.
Cons
I don't have any complaints about this software. I've been using it for the past 3 years and plan to keep using it going forward because I'm very satisfied with it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10