PayPal Software

PayPal Software Reviews

Total 5098 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

20%

3

Stars

4%

2

Stars

1%

1

Stars

3%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

JC

jayson c.

Automotive, 500+ employees

5.0
February 2023

Smooth payments and invoicing

Pros

It really helps when it comes to making payments at different stages of an online purchase. I especially appreciate how smoothly the gateway handles security while processing transactions.

Cons

It feels just as safe and secure as the most widely used credit cards which is a big reason it keeps gaining customers around the world. For freelancers and business users, the invoicing service is also very efficient.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

AS

Abner S.

Telecommunications, 1-10 employees

5.0
February 2023

Appreciate this app

Pros

Using this application has been a really positive experience. It's simple to handle, my payments go through without issues and lately it has been performing very well overall.

Cons

At the moment, I don't feel like anything major is missing. The only issue is that sometimes money arrives in my account and the app doesn't send a notification.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

AD

Anjanette D.

Graphic Design, 1-10 employees

5.0
February 2023

Ability to pay bills

Pros

this software has made it really convenient to send and receive money, pay bills and keep track of my account all in one place. The part I appreciate most is how simple everything feels when I need to manage payments.

Cons

It would be even more appealing if the pricing were lower, the processing time were faster and there were more payment options available for customers.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

KF

King F.

Financial Services, 500+ employees

5.0
February 2023

Impressive security

Pros

Transactions go through quickly and the app handles data security in a really impressive way.

Cons

I actually kind of appreciate how quickly the debit happens when I make a payment.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

RL

Raju L.

Education Management, 500+ employees

5.0
February 2023

gives plenty of flexibility

Pros

Feels safe and efficient for sending and receiving money online especially with its strong fraud protection and encryption features. The interface is user-friendly so it's quick to send or accept payments and just as simple to manage an account or check transaction history. It also gives plenty of flexibility by supporting different payment methods like debit cards, credit cards, bank transfers and PayPal balance.

Cons

It charges fees for certain transactions especially international payments and currency conversions and those costs can feel fairly high compared to some other payment services. There can also be occasional transaction delays or problems like funds being put on hold or accounts being temporarily frozen which is frustrating and inconvenient.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

AK

Ahrat K.

Graphic Design, 1-10 employees

5.0
February 2023

Recognized by major companies

Pros

It is an excellent online payment platform that's widely recognized by major companies and e-commerce websites. It's available in many countries and keeps transaction fees relatively low.

Cons

Even though it operates in a lot of countries, its use is still restricted in some places especially across much of Africa except for a few countries, where receiving money through PayPal isn't possible.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

EZ

edoardo z.

Investment Banking, 500+ employees

4.0
February 2023

never faced any issues

Pros

I've been using this app and payment method for many years and have never run into any problems. It's simple to understand.

Cons

From time to time, the currency switches from euros to dollars and I don't really understand why that happens.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

MJS

Mark Jade S.

Retail, 1-10 employees

5.0
February 2023

Easy deposits and withdrawals

Pros

This program has been fantastic. Depositing and withdrawing money is especially simple and convenient which really stands out.

Cons

That said users can be blocked without any warning and funds in the account may be frozen or held which can be very frustrating.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

NP

Neel P.

Retail, 1-10 employees

5.0
February 2023

Timesaver

Pros

it makes online purchases quick and saves a lot of time.

Cons

They apply a fee when handling large transactions.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

CM

Christopher m.

Financial Services, 1-10 employees

5.0
February 2023

No need to carry cash around

Pros

Carrying cash around hardly feels necessary anymore. I can pay international partners much faster now with just a click and the fees are fairly low. It also works across the world which makes it very convenient.

Cons

Payments still aren't instant. I also don't feel it's secure enough yet because if someone gets access to your phone and bank card, they could take your money. It really needs stronger security measures.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

MP

Marllyson P.

Accounting, 1-10 employees

5.0
February 2023

Makes shopping convenient and quick

Pros

Between the different transaction and payment options, it makes buying from international institutions quick and convenient. The payment process is fast and it also feels secure when completing transactions.

Cons

One issue though, is usability because the app does not come across as very user-friendly. It takes more time than it should to learn the steps between essential tasks like moving from the homepage to adding a recurring payment method making a payment and then checking the history to confirm the payment status.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

JA

Jordon A.

Entertainment, 1-10 employees

5.0
February 2023

Impressed with it

Pros

After using it for years, I'm still impressed by how simple it is to use. Being able to send money to practically anyone anywhere in the world is a huge plus. I have family living in different countries so having a way to send money that quickly is something I really appreciate.

Cons

I can't think of anything I dislike about this software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DM

Dulce M.

Health, Wellness and Fitness, 1-10 employees

5.0
February 2023

Very simple to use

Pros

It's very simple to use and feels highly secure.

Cons

Up to this point, there's nothing about it that I've disliked.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AU

Alexander U.

Retail, 1-10 employees

5.0
February 2023

transfers in multiple currencies

Pros

Using this account lets me work and receive payments in dollars and euros and it's very simple to use when making transfers.

Cons

This software could offer more features such as an option to use a transfer key.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Translation and Localization, 51-100 employees

5.0
February 2023

Handles different situations well

Pros

It has been very comfortable and practical for me and I can rely on it in different situations and types of work, including my field of translation.

Cons

withdrawals are limited to either the first day of the month or the middle of the month without any flexibility and that is the part I find most inconvenient.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

GF

Gabriella F.

Marketing and Advertising, 1-10 employees

5.0
February 2023

Regular updates

Pros

I use it all the time, both for shopping online and for sending money to other people. It's very user-friendly and simple to use and I rely on it mostly because it gives me solid purchase protection. The app itself is simple to navigate, fast and it keeps getting regular updates from the developers.

Cons

Linking cards and bank accounts can be frustrating because, after entering the details, you still have to wait 3 to 4 business days for the verification transfers to arrive. A few years ago, this process was much simpler and quicker.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JL

Jeremiah L.

Higher Education, 51-100 employees

5.0
February 2023

Friendly design

Pros

The design feels very user-friendly and it makes billing and paying for services simple and convenient.

Cons

I haven't really run into any major issues with the product.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

GP

Gianluigi P.

Mechanical or Industrial Engineering, 500+ employees

5.0
February 2023

Low cost and fast speed

Pros

Having it integrated pretty much everywhere on the internet is definitely a huge advantage. The speed and simplicity of using it are hard to match. Low costs and solid reliability make the whole package even better.

Cons

The general customer support could be better and I've run into a few issues with Maestro cards.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

RA

Rose A.

Information Technology and Services, 500+ employees

5.0
February 2023

Unmatched efficiency

Pros

The efficiency and security it provides are what make it stand out for me.

Cons

When suspicious activity is detected, the time they keep funds on hold feels much too long.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

DS

Daiana S.

Photography, 1-10 employees

5.0
February 2023

I recommend it

Pros

Getting my bank account connected took a bit of effort at first but after using it and getting some practice, it became very simple to work with. The payments also arrive on time which is a big plus. I would definitely recommend everyone to use it.

Cons

The only downside was the delay in linking my bank account, mostly because I was still new to the application.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9