Jhordann C.
Construction, 51-100 employees
“Saves time”
Pros
It's very simple to use, really user-friendly and it saves a lot of time among other things.
Cons
Because so many people use it, there are always dishonest individuals around so you have to stay careful. Setting up the account is also a little complicated at the beginning.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Uziel D.
Fine Art, 1-10 employees
“Great once you get the hang of it”
Pros
Payments are quick and convenient with it. The only small tricky part is how it handles the decimal comma so you have to be careful when entering the amount but once you understand how it works, everything goes really well.
Cons
Removing an authorization is still far too complicated. it feels easier to delete the whole account than to revoke one authorization.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Taylor C.
Hospital & Health Care, 500+ employees
“Simple for every generation”
Pros
Using it feels very simple no matter the age group and I've never considered the software complicated for anyone to navigate.
Cons
payment processing can sometimes take longer when cashing out although I don't use the instant transfer option.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Jagadeesh V.
Higher Education, 51-100 employees
“Excellent for sending money to other countries”
Pros
Being able to send money from one country to another through this platform is really helpful and transferring currency is simple as well. Transactions usually go through within a maximum of two days which makes the whole process feel reliable.
Cons
It charges around 0.2 based on the transaction. For example, if I transfer 3 USD to India, it applies about a 0.2 percentage charge on each USD for the currency conversion too.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Amy S.
Insurance, 51-100 employees
“Reliable option”
Pros
Sending money internationally with PayPal is really simple and it's a reliable option for moving funds across the world. I also appreciate that the money can be transferred directly into a bank account.
Cons
the exchange rate for certain currencies doesn't seem very accurate.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Mia H.
Marketing and Advertising, 51-100 employees
“Easy to keep track of payments”
Pros
Paying vendors and partners through it feels really simple and keeping track of each payment is just as simple.
Cons
Payments can still take a couple of days to go through.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Sachin U.
Legal Services, 1-10 employees
“Anyone can understand it”
Pros
It makes global payments feel hassle-free. Sending and receiving money is much more convenient with this app and the payment gateway is simple enough that even someone without much technical knowledge can understand how to use it without trouble.
Cons
A lot of websites still do not accept it, mainly because the gateway fees are higher compared to competing services.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Begoña A.
Hospitality, 11-50 employees
“Awesome solution”
Pros
Everything can be handled with a lot of simplicity which makes all the processes quick and convenient.
Cons
At the moment, there's nothing worth pointing out as a downside and I haven't missed any features so far.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Karol Ż.
Computer Software, 1-10 employees
“censorship ruins the platform”
Pros
Any benefits it once had were wiped out by the company's push to censor users.
Cons
The strong focus on censorship is completely out of place for an information processing company. There's no telling what they might decide to impose next so it feels safer to stay away altogether.
Rating Distribution
Ease of use
2
Value for money
1
Customer Support
2
Functionality
2
Mark L.
Writing and Editing, 1-10 employees
“core part of online payments”
Pros
PayPal's reputation online makes it obvious why it's used almost everywhere. It's already built into most major online retailers and platforms like eBay have accepted it as a payment method for well over a decade. The interface is simple, with a clean UI and navigation that makes everything simple to manage. Being able to fund it directly from a bank account adds an extra layer of protection when shopping online since your banking details aren't exposed to every seller and PayPal acts as the safer middleman. Its security track record has also been excellent for a long time especially with solid 2FA features that help prevent fraud and keep account access closely monitored.
Cons
Even though it's such a core part of online payments, there are still a few downsides. Small businesses or anyone who regularly moves money from PayPal into their main bank account, will run into extra charges. There's also a 5% fee on private transfers which can become expensive once the amounts start getting bigger. On top of that, foreign currency transactions come with an additional 3% charge above the standard exchange rate so when it comes to international transfers, other services can be a better option.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Sharan S.
Higher Education, 500+ employees
“Smooth payments that just work”
Pros
It feels smooth and simple and it provides a reliable payment gateway for handling payments.
Cons
The interface and overall user experience could be better and it would also help to have an online chat support option.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Janifer J.
Hospital & Health Care, 101-500 employees
“comfortable for me”
Pros
Handling invoices with it has been very comfortable for me, from creating them to checking invoice history whenever needed. Online payments work well and I haven't had any trouble using debit or credit cards through the platform. I also haven't experienced any fraudulent activity while using it which gives me a lot of confidence. It works for customers from different countries, makes online purchases convenient, keeps payment processing simple with just a few steps and overall feels like the most reliable platform for transferring money.
Cons
I haven't run into any problems when either I or my customers use it to transfer money.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Drake L.
Telecommunications, 51-100 employees
“doesn't feel risky”
Pros
Using an online tool for payment processing and invoicing doesn't feel risky to me anymore because this one feels highly secure. The dashboard also presents information in a very clear and concise way which I really appreciate. It's a platform that works well for users of any age.
Cons
One frustrating part has been how difficult it is to reach customer support which was really disappointing. There are also times when transactions get placed on hold without any clear reason.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Corey E.
Financial Services, 500+ employees
“can send money from my phone”
Pros
Being able to send money to others and receive payments right from my phone is incredibly convenient. It works well for both business and personal use and overall it's been very effective.
Cons
Integration feels quite smooth so I really haven't run into any major issues. The security it offers is also very impressive.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Ashley S.
Cosmetics, 11-50 employees
“Helps me buy things”
Pros
Using this software is really convenient and it helps me buy the things I need without hassle.
Cons
If a hacker triggers something on the account, getting it reinstated takes a very long time.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Pablo M.
Information Technology and Services, 11-50 employees
“An excellent addition to any ecommerce setup”
Pros
It's an excellent addition to any eCommerce setup and works really well alongside the rest of the tools involved.
Cons
Up to this point, I haven't run into any issues or drawbacks while using it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Computer Networking, 1-10 employees
“best digital banking option”
Pros
When it comes to managing payments and other financial activity, this feels like the best digital banking option to me. The security and privacy around credit cards and account details are extremely strong and the service has been very reliable. If you make a purchase and it ends up being fraudulent, they usually return your money which adds a lot of confidence. I use it for almost all of my online purchases.
Cons
There are just two things worth pointing out. One is that exchange rates for currencies other than the dollar can fluctuate from time to time. The other is that transfer fees could be lower especially when sending smaller amounts.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Anonymous
Health, Wellness and Fitness, 1-10 employees
“Wide range of integrations”
Pros
It's integrated with pretty much every website and e-commerce store, offers a very high level of security with protections backed by the platform itself and it also gives you the option to pay in interest-free installments for certain amounts.
Cons
Since the service is free for private users, I'd say there really aren't any negatives on that side.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Marino A.
Health, Wellness and Fitness, 1-10 employees
“Easy implementation”
Pros
It's simple to use and implement and the features are easy to understand.
Cons
Every part of the product is very simple to use.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Mounaim B.
Construction, 1-10 employees
“High level of security”
Pros
This is an online payment platform that's very simple to use and feels secure. I really appreciate being able to link my bank account or credit card to the account and make payments or transfers in just a few clicks. On top of that, the platform provides a high level of security to protect both my transactions and personal information.
Cons
Even though it's a very convenient online payment platform, it does come with a few downsides. One is that the fees can be a bit high for people making international transactions or sending and receiving large amounts of money. Also, the account verification process can sometimes feel a little complex.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9