PayPal Software Reviews

“Can track transfers anytime”

Pros

It has been really convenient for me. It's widely used and I feel confident knowing my transactions are safe and can be tracked whenever needed.

Cons

At this point, I really don't have any complaints. I haven't run into any problems while using it.

“No trouble using it”

Pros

This has been a solid option for online payments, e-commerce and money transfers. I've used PayPal for years and it has always worked reliably without giving me any trouble.

Cons

The only issue I run into is that certain debit card brands aren't supported and in some cases I'm not able to use any card at all.

“speed is a plus”

Pros

Being able to receive money in the currency I prefer is one of my favorite things about PayPal. The speed is another big plus, whether I'm sending payments or receiving them, everything happens really quickly.

Cons

I can't think of any real downside when it comes to this service especially with the top-notch security it provides.

“everyone already uses it”

Pros

It feels very simple and one of the biggest advantages is that most people already have an account which makes everything much more convenient.

Cons

it can be a bit slow when loading pages or processing certain actions.

“works worldwide”

Pros

Having one reliable and secure online payment method that works worldwide is a huge advantage. Whether you're traveling across different countries or making payments internationally, it feels safe and dependable to use. Another big plus is that there's no processing fee or service charge when using it so getting started doesn't cost anything.

Cons

Verification requires a credit card which can be inconvenient. On top of that, it takes around 5-10% when receiving payments and that can feel quite expensive.

“Interface is simple to navigate”

Pros

For the past few months, this has been my go-to payment service because the app has a user-friendly interface that's simple to navigate.

Cons

One of the worst parts is how service issues are handled since the customer care support is not good. Customers really need better assurance and clearer follow-up regarding their complaints.

“Versatile solution”

Pros

Using it across different devices for SSO/OBC login has been really convenient especially for online payments, placing orders and linking both credit and debit cards.

Cons

I haven't had anything to complain about up to this point, it's been doing exactly what it was built to do.

“Obvious first choice for us”

Pros

PayPal was the obvious first choice for us because it's such a well-known payment gateway. We integrated it into our Customer Information System and the setup went very well from start to finish. Everything has been working perfectly since implementation. From a user perspective, it's also really convenient that customers can enter their card details directly without having to create a new account.

Cons

we didn't run into any real issues throughout the entire implementation process so there isn't much to criticize. If I had to point out something, the API documentation could be presented in a clearer and more readable way.

“Easy to get registered”

Pros

Receiving payments and getting registered was really simple and convenient.

Cons

App often throws an error when I try to register a card for receiving payments.

“My digital wallet”

Pros

Using it as a digital wallet has been really useful and it gives me extra peace of mind when sending and receiving international payments because the security feels stronger.

Cons

It could be a bit better when it comes to updating data since delays there can end up holding up customer payments.

“Works with a wide range of e-commerce platforms”

Pros

Works well with a wide range of e-commerce platforms, handles transactions very effectively and gives customers a strong sense of security while staying simple to understand. Another big advantage is that people can complete online payments even without having a PayPal account.

Cons

The transaction fees are still higher than those charged by several other payment systems.

“flexible reporting and usability”

Pros

The flexibility really stands out especially with the range of reports you can generate. It's also very simple to use which makes the whole tool practical for day-to-day tasks.

Cons

At this point, I honestly don't have anything negative to say about it.

“Excellent online payment platform”

Pros

A solid platform for managing payments when shopping online. It makes paying with a credit card much more convenient.

Cons

You do need to have a credit card that's relatively easy to obtain through your bank.

“Mobile payments that feel instant”

Pros

Using it on mobile has been really user-friendly and payments go through incredibly fast.

Cons

What I don't like is the high fee charged when transferring money from one account to another especially when both accounts belong to the same owner.

“Essential for online payments”

Pros

These days, it's almost impossible to avoid using it for receiving money, sending payments and handling transactions in general and the platform is also very simple to use.

Cons

Because of its security policies, accounts can get restricted pretty quickly which is frustrating and can sometimes lead to losing money.

“real-time updates”

Pros

Setting up online payments with PayPal is still one of the simplest options available. It's accepted by most websites across many countries which makes it incredibly convenient. Payments go through right away and I get real-time updates on the transaction status. It also offers a lot of handy extras like crypto investing and the ability to send money internationally.

Cons

I tend to use it only for transactions where I'm pretty sure nothing will go wrong such as final-sale purchases that don't allow returns or exchanges. On the uncommon occasions when I've needed to reach customer support, I've ended up stuck waiting without any real resolution.

“slow interbank transfers and long verification”

Pros

I appreciated how simple it was to link a Visa CV card and complete an online payment without much hassle.

Cons

When it comes to interbank transfers though, this has been the worst online payment platform I've used. A transfer to my account took two days to show up and on top of that, the business account verification process is far too slow.

“adding funds takes seconds”

Pros

The protection is excellent, the fees are lower than many competing services and adding funds takes only seconds. Recent activity shows up right away without any delay and the whole system is very simple to use while still feeling strong and reliable.

Cons

I haven't had any real issues with it since I started using it in 2019 and it has been perfect for me. The only downside is that plenty of websites still don't support it as a payment option though I'm not sure whether that's on PayPal or on those sites.

“Comes with strong features”

Pros

It is a very well-known and reliable payment system and it makes sending and receiving money online both simple and secure. The feature set is quite complete, with plenty of options for payment processing and integration with other products. Its usability is also very good, thanks to an user-friendly interface that works well for users of all ages. Connecting it with business processes is simple too which makes it an ideal solution for small companies looking to automate their payment workflows.

Cons

Transaction fees are a little higher than with some other payment solutions. I haven't had any issues while using it although it could still feel a bit complex for less experienced users.

“broken tool”

Pros

Access is simple, the site has a clean and understated design and communication with customer support looks simple at first even if it often turns out not to be that way.

Cons

The call center staff come across as evasive or maybe just powerless, when it comes to payments being blocked on some sellers' accounts. They came up with a fake tool, borderline fraudulent, that gives sellers the impression they can speed up the release of their sales funds. In reality, whenever a seller tries to report on the portal that their service is intangible and therefore has no tracking even though they do have satisfied customer testimonials, the system prevents them from submitting it. The tool they created, "Get your money faster," simply does not work and when you report it, all you get is a "TECHNICAL ERROR" message. So on one side it misleads customers into thinking there is a preferred path to shorten the payment hold time but when a customer like me actually tries to use that option to receive the money sooner, the deceptive part begins because the report cannot be submitted. In the end, we are left waiting 21 days to access payments that rightfully belong to us.