PayPal Software Reviews

“stores several payment methods”

Pros

Having several payment methods stored under one account is really convenient especially since I can use it for both personal purchases and business payments without juggling separate setups.

Cons

Every payment has to be finished through a separate app which adds an extra step and the additional fees charged on every transaction are a downside.

“stands out as the best”

Pros

Among payment apps, this one stands out as one of the best. It's accepted in almost every part of the world and is very accessible whenever I need to use it.

Cons

The downside is the extra fees charged when using international credit cards.

“awful support and no refund”

Pros

It's simple to use when making a purchase.

Cons

The customer service is terrible, saying a refund would be processed when it never was. There was no follow-up at all. Shameful.

“payment fees are reasonable”

Pros

It has been very simple to work with. It feels secure and dependable and I trust it with my transactions. It manages to combine strong security with a user-friendly design, the integration process was not difficult and the payment fees are reasonable compared to competitors. I also get the sense that they are not as greedy as some other providers.

Cons

There's only one small thing that would make it perfect, offering a PayPal-branded credit card that could be used for withdrawals at local banks and for purchases in malls, stores, local shops and anywhere that accepts Visa or Mastercard. Since cards usually need to be linked to Visa or Mastercard to work in local places, having that option would make the service even better.

“effortless business website syncing”

Pros

Using the app has been a really great experience especially with how effortlessly its features connect and sync with my business website.

Cons

The part I'm not happy with is the high fees charged when I sell an item.

“Supports international transactions”

Pros

It works really well for anyone doing business online since it supports international transactions and also lets banks receive money transfers through the platform.

Cons

One thing that is genuinely disappointing is that not every feature is available in every country. In parts of Africa, for example, receiving money through PayPal still isn't possible.

“Unauthorized charges and no help”

Pros

There really aren't any positives to mention.

Cons

This has been a terrible experience. I used PayPal regularly for frequent payments but they charged my card without my permission for payments I don't recognize. When I tried to report it and get it resolved, I couldn't reach anyone for proper customer service or support.

“Feels comfortable”

Pros

It feels very secure which is exactly what I need when I'm sharing personal information.

Cons

a payment can take a couple of days before it fully goes through.

“Convenient for receiving funds”

Pros

The convenience of receiving payments through PayPal is what I appreciate most.

Cons

It takes long to approve credit cards.

“Available in almost every place”

Pros

It has been very convenient for me. It's simple to use and linking bank accounts and cards is quick and secure. It's available in almost every part of the world and it has allowed me to both receive and send payments without any issues.

Cons

It limits how much money you can receive and they held one of my funds for 6 days.

“useless support”

Pros

nothing stands out in a good way. The only reason I still use it is because so many customers want to pay through PayPal so as a seller you're basically stuck dealing with its terrible user experience.

Cons

This has been a mess from start to finish especially when it comes to customer service. They'll hit you with a random fee because they couldn't handle a basic request and somehow make it seem like it's your fault. Then they send you to an automated support bot so you can open a ticket that leads nowhere. After that, you get a generic reply that has nothing to do with the actual issue. Calling them isn't any better either, after sitting on hold for hours, you get another canned response that's only slightly different and then somehow end up being charged yet another fee.

“Trusted by many shoppers”

Pros

A big advantage is how many consumers already recognize the PayPal name which helps build trust right away.

Cons

The fees can be a downside and some consumers still had trouble figuring out how to use it.

“Cant get in touch with support”

Pros

There really isn't anything positive I can point to here because using this service has been extremely difficult.

Cons

Using this software is very hard and getting help when you need access is even worse. Anytime you try to contact customer care, there's no response and my whole experience with PayPal has been very frustrating.

“Well arranged interface”

Pros

One of the things I enjoy most about it is being able to receive payments from many different platforms and send money to other users quickly and without hassle. On top of that, the interface is clean, simple.

Cons

The only part I hardly like is that the fees tend to be a bit high even when sending money from one account to another within it.

“So happy with everything”

Pros

As a user, this is the only side of the platform I know since I have my payments set up through it and I honestly couldn't be happier. It feels reliable, secure and very simple to use. Knowing that payments don't go directly through my banking app gives me extra confidence and the payment dispute process works really well.

Cons

Password management could definitely be better. They require a very complicated password and one time I forgot mine and had to go through a lot of steps just to recover access. I understand that it's done for security reasons but they should allow other password options that are still safe while being easier to remember.

“Fast payments and handy carts”

Pros

Getting paid by customers quickly is the part I appreciate most since it lets me use the funds right away to fulfill their orders. I can also set up shopping carts on my blog and have payments sent directly into my account which is really convenient.

Cons

One thing that really worries me is the amount of fraud targeting unsuspecting users. My account was hacked and a large amount of money was taken. PayPal did refund me but it still needs stronger security measures in place to help prevent this from happening.

“Unsafe friends and family policy”

Pros

Paying was very convenient and having a quick payment button was definitely a nice touch. That said it doesn't feel secure and I really can't recommend it at all unless the company seriously rethinks its protection policy.

Cons

The biggest problem is the fraud protection policy. I ended up in a bad situation where scammers misled me into sending the payment through the friends and family option instead of goods and services so that's what I used. They clearly know that this option does not offer proper protection for the people making those payments.

“several financing options”

Pros

it gives me a secure way to handle payments, with several financing options and a full range of online and in-person payment solutions. It's simple to use and makes sending money to friends and family really convenient. Another big plus is the extra layer of security and fraud protection it provides. If you make a purchase that turns out to be fraudulent, it can help you get your money back. I also appreciate that it encrypts bank and credit card details which helps keep that information protected. On top of that, there are no fees when sending money to friends and family.

Cons

I've noticed that the website gets slow when I have multiple screens or tabs open. That can affect performance and make using the site feel sluggish at times.

“Impressed with the features”

Pros

From the first time I used it, I was impressed by how many features it offers and that's what made me stick with it for all my financial transactions especially transfers and sending money. The biggest benefit for me is the level of security, protection and privacy it provides. If anyone ever tries to access or hack my account in any way, it feels very well protected and they would not be able to interfere with my transactions or send money without permission. I honestly recommend it to everyone for all kinds of payment needs.

Cons

To be honest, I have not come across any real drawback with it because it gives me all the benefits and features I need for transactions and financial dealings.

“The best service out there”

Pros

I honestly consider it the best service out there. For end users, it offers the highest level of security. If you use it as a merchant or operator though, the fees are definitely on the high side.

Cons

I haven't run into any real issues, aside from the fact that handling disputes can sometimes feel a bit complex... but the security makes it worth it.