PayPal Software Reviews

“No help when issues happen”

Pros

I've been using it for more than 30 years and up until now I never had any problems with it.

Cons

The moment something goes wrong though, they're absolutely no help at all.

“Simple app”

Pros

I really appreciated how secure it feels. Sending and receiving money is simple and the app is simple to use without any hassle.

Cons

Some transactions led to funds being suspended which was frustrating.

“Poor access across africa”

Pros

It started out as an application that provided good service.

Cons

Across most African countries, it's basically impossible to use. It's an application that gave good service at the beginning but that usefulness doesn't carry over here.

“Versatile payments and responsive support”

Pros

Right away, the biggest plus is its user-friendly interface and features. It feels like an all-in-one platform for handling payments, whether that means sending money, receiving payments, sending and receiving gifts, creating invoices and a lot more. Recurring payments are available too which is really helpful. Their customer service is also solid and the representatives are very accommodating. The only thing I've noticed is that they tend to respond faster on Twitter than through email.

Cons

The one downside is the currency conversion fees which can be quite expensive for a lot of people. Other than that, it's pretty much perfect.

“Stable platform”

Pros

Really appreciate how stable and reliable the platform is when making payments. It also gives me peace of mind that if the product I expected never arrives, I can request a refund and have that extra layer of protection.

Cons

Something I don't like is that they sometimes hold our money for weeks and on certain occasions they also charge us fees just for using the service.

“boosts sales”

Pros

Having it in place gives end users real peace of mind because they know they can file a claim if they feel the service they paid for didn't meet expectations. That sense of protection also helps us as a business since customers are much more willing to go ahead and pay for our products when they trust the platform.

Cons

because of the massive number of users on the platform, responses to email questions or complaints can take far too long.

“Noticed no drawbacks”

Pros

It makes business transactions much more convenient and simple.

Cons

I haven't noticed any drawbacks that really stood out to me.

“Inconsistent policies”

Pros

The payment protection did help prevent fraud which was one useful part of using PayPal.

Cons

Dealing with PayPal beyond that was frustrating because the customer service was horrible, the policies felt inconsistent and there seemed to be very little understanding of what customers actually want.

“Unbeatable speed”

Pros

The part that fascinates me most is that it works for paying for practically anything. Since it's accepted in almost every place, it makes it a perfect payment method. Its transaction speed is unbeatable as well and I'm very satisfied with that aspect.

Cons

I do think the fees are a bit too high. There are times when you can lose up to 10% on a transaction and that just doesn't feel fair.

“All in one platform”

Pros

Instant payments are probably the best part of using it. I also really appreciate being able to pay with either a debit or credit card, split payments when needed and process electronic checks all in one platform.

Cons

Rather than calling it a direct flaw, one thing worth mentioning is that scammers seem to target people on this platform quite often. On top of that, the fees for international transfers are pretty high.

“Helpful invoicing feature”

Pros

Using this product comes down to how simple it is to work with. The invoicing feature is especially helpful and the overall convenience is a big reason why I keep using it.

Cons

The part I don't like is the hidden fees and how much money I end up losing just to use it. If the fees were lower, it would be much more practical for my business.

“Confirmation code ensures security”

Pros

Right from the start, it gave me a strong sense of security. They send a confirmation code every time I log in which makes me feel confident that no one can access my account without me knowing. Signing up is also simple since all you need is an email address and a password.

Cons

I don't have anything bad to say about it. It's hard to dislike a service that does such a good job of keeping my funds protected.

“effortless payments on the go”

Pros

PayPal makes paying while you're out and about feel effortless and I appreciate being able to complete transactions securely without having to share my financial details online.

Cons

Speeding up the dispute process would make the platform even better since shorter delays there would really improve the overall experience.

“Ideal for a smaller business”

Pros

Because it is so widely recognized by shoppers and accepted by major online retailers and organizations, it works really well for a smaller business. It also feels secure and makes a clear effort to prevent fraud. On top of that, it's a safer way to send or receive money from another person since every transaction is documented.

Cons

Overall it's genuinely impressive and packed with strong features. The biggest downside is the high fees. Between instant transfer costs, payment processing charges and other related fees, it definitely takes a noticeable cut of revenue. If those fees were reduced or occasionally waived, it would likely be the first choice for almost any business.

“easy steps”

Pros

Sending and receiving money with PayPal is really fast and only takes a few simple steps. Being able to pay someone using just their email address saves me from having to collect bank details and double-check that everything is correct. It's also very user-friendly and getting a refund through it is simple when I need one.

Cons

It is such a common target for phishing attempts and other scams. I can't say I feel completely certain that there's zero risk of being exposed to fraud while using it. That said the same concern probably applies to a lot of other software too.

“No technical know-how required”

Pros

Getting started with it alongside WooCommerce was simple and it didn't require any technical know-how to begin accepting payments from clients. The transaction fees also feel more reasonable compared to many other providers. Another plus is being able to use the balance for online purchases or to send payouts to employees.

Cons

One limitation is that PayPal doesn't support receiving payments in many African countries which creates problems when I need to pay suppliers located in those unsupported regions.

“Quick service”

Pros

It is simple and the service is quick whenever I need to send invoices or receive money.

Cons

There really isn't anything I dislike about it.

“instant withdrawals”

Pros

Whether I'm paying someone or receiving money, PayPal makes the whole process quick and hassle-free. It's especially useful for online shopping and I also rely on it to create and send invoices to clients. On top of that, instant withdrawals are a big plus and converting funds into different currencies is simple and convenient.

Cons

Getting started with PayPal was simple since downloading, installing, signing up and using it didn't cost me anything extra. Because of that, I honestly haven't come across anything disappointing about it yet.

“Never run into a bug”

Pros

Payments have been completely hassle-free with this software and I haven't run into any bugs at all. It really makes everything connected to paying much more convenient and I'd definitely recommend it.

Cons

From the very first day, it felt familiar and simple to use. All the payment-related options are available and nothing about it feels difficult.

“Low-cost global payments”

Pros

Sending money with just an email is really convenient and being able to pay and receive money internationally at such a low cost is something I really appreciate.

Cons

At the moment, I honestly can't think of any downsides when I consider using it.