PayPal Software

PayPal Software Reviews

Total 5098 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

20%

3

Stars

4%

2

Stars

1%

1

Stars

3%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

DT

Denis T.

Higher Education, 11-50 employees

5.0
November 2022

No difficulties using it

Pros

Having it available right from the mobile app makes it very convenient to use anytime. The security around transactions is excellent which gives a lot of confidence when sending or receiving payments. It also keeps receipts for every transaction very well so checking past records later is never a problem.

Cons

It has been a really valuable tool for us and we honestly haven't run into any issues or difficulties while using it.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

AL

Alessio L.

E-Learning, 500+ employees

5.0
November 2022

Handy installments and quick checkout

Pros

Being able to pay in installments is really helpful and I also don't need to enter my card details on every website whenever I make a purchase. I just log in and pay which makes checkout much more convenient.

Cons

For the way I use it, I haven't run into any downsides.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MS

Muzaffarhusain S.

Information Technology and Services, 11-50 employees

5.0
November 2022

Simple to connect to third-party sites

Pros

Connecting it with third-party websites is simple and secure which makes online payments feel reliable and convenient.

Cons

It should do a better job of informing users about its fraud protection. There may already be some effort in that area but I personally have never come across any articles or information from PayPal explaining it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

EG

Emanuele G.

Information Technology and Services, 1-10 employees

5.0
November 2022

Payments through direct links

Pros

Using it on websites is really simple and the option to collect payments through direct links makes it even more convenient.

Cons

The transaction fees are a bit on the high side although they're still often lower than those charged by traditional banks.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

LT

Lauren T.

Real Estate, 500+ employees

5.0
November 2022

Simple invoicing

Pros

it has always been a positive experience. I rely on it for my BST activity on Facebook and it really helps me stay organized and keep track of everything. The invoicing process is simple and moving my money over is simple as well.

Cons

The only downside for me was when they switched to ShipStation although I eventually adjusted to it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MA

Mirian A.

Information Technology and Services, 1-10 employees

5.0
November 2022

Payments go through instantly

Pros

Using PayPal feels simple and secure and I appreciate how much attention it gives to protecting my account. Payments go through quickly, often instantly which makes the whole experience very convenient.

Cons

The part I liked the least was having to wait for the account validation since that process can take a while.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LA

Leonardo A.

Entertainment, 1-10 employees

5.0
November 2022

Payments from different countries

Pros

Being able to send international payments without hassle is what makes this so useful for me. It's also really convenient that I can receive money from different countries around the world.

Cons

Something that could be better is having the option to keep my balance in the original currency I receive so I can decide myself when to convert it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Information Technology and Services, 101-500 employees

4.0
November 2022

Helpful during Pandemic

Pros

It feels very simple and sending money to someone happens almost instantly. I relied on it a lot during the pandemic especially when many shops preferred getting paid through PayPal or other digital wallets.

Cons

The downside is that the account can be vulnerable to hackers and it is really hard to figure out who got unauthorized access to the app. Getting stolen money back is also difficult since the security does not feel strong enough.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7

MA

Marie A.

Airlines/ Aviation, 51-100 employees

4.0
November 2022

Nothing to complain about

Pros

Mostly, it makes paying for online orders really convenient.

Cons

Nothing to complain about, I haven't had any bad experiences with it.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

AB

Aiman B.

Computer Networking, 1-10 employees

5.0
November 2022

offers solid protection

Pros

It has been very simple for me. It feels secure, offers solid protection and because so many people use it, sending and receiving payments is really convenient.

Cons

I've been using this service for a long time and honestly haven't run into any drawbacks.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

JEG

Jordán Eduardo G.

Animation, 11-50 employees

5.0
November 2022

global payments on any device

Pros

It works really well on phones and computers worldwide which makes it convenient to use from almost anywhere.

Cons

The downside is the delays that sometimes happen when payments don't arrive on time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

DFM

Demetrio Francisco M.

Accounting, 51-100 employees

5.0
November 2022

Quick and secure payments

Pros

I can pay quickly and securely and I'm also able to check my transactions and receive money without any trouble.

Cons

I don't have any negative points to mention about this software because it's very efficient and does exactly what it's supposed to do.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AV

Albane V.

Printing, 1-10 employees

4.0
November 2022

Practical for sending payments

Pros

Really convenient for sending and receiving transfers.

Cons

I'm unable to link my bank account.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

IS

Ilaria S.

Retail, 500+ employees

1.0
November 2022

Account closure without reason

Pros

I could mention some advantages but after what happened, I honestly don't think it deserves any credit.

Cons

Yesterday I got a notice saying my account would be permanently closed because of supposed suspicious activity even though the transactions were just online purchases on reliable websites. When I contacted support, they told me the case couldn't be reopened and that I would never be able to create another Italian account using my current bank account. After something like this, I'll be telling everyone I know to close their accounts too. This kind of situation is completely unacceptable.

Rating Distribution

Ease of use

2

Value for money

1

Customer Support

1

Functionality

1

RI

Roslyn I.

Retail, 500+ employees

4.0
November 2022

easy to use overall

Pros

Using it feels very convenient and simple. You only need to navigate through it a bit and after that it's simple to use.

Cons

help is needed with currency conversion since the changes don't always take effect right away.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

MB

Musitwa B.

Entertainment, 11-50 employees

5.0
November 2022

Quick PayPal setup

Pros

Getting PayPal connected to WHMCS is very simple, just sign in and it automatically pulls in the API key so you can start collecting payments inside WHMCS right away. It's also simple to use with WordPress since you only need a plugin to begin accepting payments.

Cons

PayPal can be quite strict so you have to stay fully compliant to avoid getting suspended. When your business is still new, they may also place holds on payments at the beginning.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

BS

baby s.

Utilities, 1-10 employees

4.0
November 2022

Has room for improvement

Pros

It does the job well enough overall though there's still quite a bit that could be added to make it better.

Cons

It works well for handling transaction needs from abroad but in my country the limited selection of supported banks is still a drawback.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

6

Functionality

6

JD

Jose D.

Food & Beverages, 1-10 employees

5.0
November 2022

Quick transfers

Pros

You can send and receive payments quickly and without hassle which makes it very convenient to use.

Cons

The part I've liked the least is that I can't send money from there to my Binance account.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

PS

Pamela S.

Cosmetics, 1-10 employees

5.0
November 2022

So good

Pros

Using it has been really simple and I always feel very safe and secure when handling my money and more through it.

Cons

I honestly have nothing negative to say because I've never run into any problems and that gives me a lot of confidence.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AD

Anaïs D.

Wholesale, 11-50 employees

5.0
November 2022

professional staff

Pros

This software handles transfers, refunds and payments securely and the support team is responsive and professional whenever needed.

Cons

I don't have any negative points to mention because I consider this software reliable and professional.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10