Denis T.
Higher Education, 11-50 employees
“No difficulties using it”
Pros
Having it available right from the mobile app makes it very convenient to use anytime. The security around transactions is excellent which gives a lot of confidence when sending or receiving payments. It also keeps receipts for every transaction very well so checking past records later is never a problem.
Cons
It has been a really valuable tool for us and we honestly haven't run into any issues or difficulties while using it.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Alessio L.
E-Learning, 500+ employees
“Handy installments and quick checkout”
Pros
Being able to pay in installments is really helpful and I also don't need to enter my card details on every website whenever I make a purchase. I just log in and pay which makes checkout much more convenient.
Cons
For the way I use it, I haven't run into any downsides.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Muzaffarhusain S.
Information Technology and Services, 11-50 employees
“Simple to connect to third-party sites”
Pros
Connecting it with third-party websites is simple and secure which makes online payments feel reliable and convenient.
Cons
It should do a better job of informing users about its fraud protection. There may already be some effort in that area but I personally have never come across any articles or information from PayPal explaining it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Emanuele G.
Information Technology and Services, 1-10 employees
“Payments through direct links”
Pros
Using it on websites is really simple and the option to collect payments through direct links makes it even more convenient.
Cons
The transaction fees are a bit on the high side although they're still often lower than those charged by traditional banks.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Lauren T.
Real Estate, 500+ employees
“Simple invoicing”
Pros
it has always been a positive experience. I rely on it for my BST activity on Facebook and it really helps me stay organized and keep track of everything. The invoicing process is simple and moving my money over is simple as well.
Cons
The only downside for me was when they switched to ShipStation although I eventually adjusted to it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mirian A.
Information Technology and Services, 1-10 employees
“Payments go through instantly”
Pros
Using PayPal feels simple and secure and I appreciate how much attention it gives to protecting my account. Payments go through quickly, often instantly which makes the whole experience very convenient.
Cons
The part I liked the least was having to wait for the account validation since that process can take a while.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Leonardo A.
Entertainment, 1-10 employees
“Payments from different countries”
Pros
Being able to send international payments without hassle is what makes this so useful for me. It's also really convenient that I can receive money from different countries around the world.
Cons
Something that could be better is having the option to keep my balance in the original currency I receive so I can decide myself when to convert it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Information Technology and Services, 101-500 employees
“Helpful during Pandemic”
Pros
It feels very simple and sending money to someone happens almost instantly. I relied on it a lot during the pandemic especially when many shops preferred getting paid through PayPal or other digital wallets.
Cons
The downside is that the account can be vulnerable to hackers and it is really hard to figure out who got unauthorized access to the app. Getting stolen money back is also difficult since the security does not feel strong enough.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
7
Marie A.
Airlines/ Aviation, 51-100 employees
“Nothing to complain about”
Pros
Mostly, it makes paying for online orders really convenient.
Cons
Nothing to complain about, I haven't had any bad experiences with it.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Aiman B.
Computer Networking, 1-10 employees
“offers solid protection”
Pros
It has been very simple for me. It feels secure, offers solid protection and because so many people use it, sending and receiving payments is really convenient.
Cons
I've been using this service for a long time and honestly haven't run into any drawbacks.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Jordán Eduardo G.
Animation, 11-50 employees
“global payments on any device”
Pros
It works really well on phones and computers worldwide which makes it convenient to use from almost anywhere.
Cons
The downside is the delays that sometimes happen when payments don't arrive on time.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Demetrio Francisco M.
Accounting, 51-100 employees
“Quick and secure payments”
Pros
I can pay quickly and securely and I'm also able to check my transactions and receive money without any trouble.
Cons
I don't have any negative points to mention about this software because it's very efficient and does exactly what it's supposed to do.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Albane V.
Printing, 1-10 employees
“Practical for sending payments”
Pros
Really convenient for sending and receiving transfers.
Cons
I'm unable to link my bank account.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Ilaria S.
Retail, 500+ employees
“Account closure without reason”
Pros
I could mention some advantages but after what happened, I honestly don't think it deserves any credit.
Cons
Yesterday I got a notice saying my account would be permanently closed because of supposed suspicious activity even though the transactions were just online purchases on reliable websites. When I contacted support, they told me the case couldn't be reopened and that I would never be able to create another Italian account using my current bank account. After something like this, I'll be telling everyone I know to close their accounts too. This kind of situation is completely unacceptable.
Rating Distribution
Ease of use
2
Value for money
1
Customer Support
1
Functionality
1
Roslyn I.
Retail, 500+ employees
“easy to use overall”
Pros
Using it feels very convenient and simple. You only need to navigate through it a bit and after that it's simple to use.
Cons
help is needed with currency conversion since the changes don't always take effect right away.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Musitwa B.
Entertainment, 11-50 employees
“Quick PayPal setup”
Pros
Getting PayPal connected to WHMCS is very simple, just sign in and it automatically pulls in the API key so you can start collecting payments inside WHMCS right away. It's also simple to use with WordPress since you only need a plugin to begin accepting payments.
Cons
PayPal can be quite strict so you have to stay fully compliant to avoid getting suspended. When your business is still new, they may also place holds on payments at the beginning.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
baby s.
Utilities, 1-10 employees
“Has room for improvement”
Pros
It does the job well enough overall though there's still quite a bit that could be added to make it better.
Cons
It works well for handling transaction needs from abroad but in my country the limited selection of supported banks is still a drawback.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
6
Functionality
6
Jose D.
Food & Beverages, 1-10 employees
“Quick transfers”
Pros
You can send and receive payments quickly and without hassle which makes it very convenient to use.
Cons
The part I've liked the least is that I can't send money from there to my Binance account.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Pamela S.
Cosmetics, 1-10 employees
“So good”
Pros
Using it has been really simple and I always feel very safe and secure when handling my money and more through it.
Cons
I honestly have nothing negative to say because I've never run into any problems and that gives me a lot of confidence.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anaïs D.
Wholesale, 11-50 employees
“professional staff”
Pros
This software handles transfers, refunds and payments securely and the support team is responsive and professional whenever needed.
Cons
I don't have any negative points to mention because I consider this software reliable and professional.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10