PayPal Software Reviews

“free transfers to family”

Pros

really like how secure my purchases feel when I pay through PayPal. It's also really useful that I can send money to friends and family now without being charged a fee anymore.

Cons

The dollar bonus offers seem to apply only to certain types of accounts which feels selective and a bit unfair.

“handy features”

Pros

Handling payments through PayPal feels simple and the way transactions are processed is reliable and secure. The security system is one of the biggest reasons I value this product since it makes money transfers feel safe and hassle-free. Even with the fees involved, it still offers several useful features and benefits that make it convenient and worthwhile to use.

Cons

it is a well-known target for phishing and scams. Customer support is also disappointing, digital purchases do not have solid protection and disputes can end up delaying refunds.

“smooth card integration”

Pros

The app is very simple to use and it works well with all my credit cards.

Cons

I'm really happy with it the way it is and honestly don't have any complaints.

“Good experience of 10 years”

Pros

I've been using it for more than 10 years and I haven't run into any problems at all.

Cons

Everything has been fine overall. I did notice they changed a few things over the last years but it hasn't caused any issues for me.

“Everything in one place”

Pros

Having everything together in one place is what makes it most useful for me.

Cons

I had a few problems adding it to my wallet before but those have been resolved now.

“can receive money from anyone”

Pros

It is the most widely recognized payment system out there. It lets you pay securely for online purchases without having to enter your credit card details every time and you can receive money from anyone who has an account, in any currency.

Cons

Its fees are among the highest on the market, there's no virtual card option for Apple Pay and every payment you receive is automatically and compulsorily transferred to your bank account.

“ability to bill people”

Pros

Using it feels very simple and being able to bill people or send payments in just seconds with solid security makes it extremely useful.

Cons

The only annoyance is the constant marketing emails and most of them are irrelevant. Other than that, I don't really have any complaints about the software itself.

“thoroughly impressed with paypal”

Pros

I'm thoroughly impressed with PayPal. The customer service has been exceptional which is a big reason why almost all of my online purchases now go through it. Their protection for online transactions is excellent, they'll refund you and help protect you from fraud and they also run promotions pretty often that can save you some money.

Cons

they now require a separate Business app for sending invoices and I really wish that functionality was integrated into a single app.

“Highly recommend it!”

Pros

What I appreciate most about this software is how safe and secure it feels. My data and profile information are well protected and I would highly recommend it.

Cons

At this point, I haven't run into any problems or noticed anything missing. It's definitely a highly recommended software.

“practical from the start”

Pros

I've always appreciated how practical it was from the beginning.

Cons

The part I appreciate the least is the so-called security approach, where users can end up being unfairly penalized for international transactions and KYC requirements. It really highlights how the companies doing it better are now delivering a much more polished user experience.

“user-friendly registration process”

Pros

PayPal is one of the most recognized and widely used apps across companies worldwide so having an account is really useful. The setup is simple and the registration process feels quite user-friendly.

Cons

it doesn't give me the option to receive payments, only to send them. Users really need access to both functions.

“Great for both business and personal use”

Pros

It works well for both business and personal use which makes it really practical. I also appreciate how efficient and convenient it is to use.

Cons

Nothing about it feels especially difficult to use but payment processing can take quite a while. It would definitely be better if transfers went through faster.

“Team responds quickly”

Pros

Customer service stands out. Whenever help is needed, the team responds quickly and is genuinely helpful.

Cons

The zoom option isn't really a favorite. It feels awkward to use and comes across as more difficult than it should be.

“Very secure”

Pros

I appreciated the level of security it provides.

Cons

it doesn't offer many payment options.

“Ridiculous credit option”

Pros

Using it with my own debit or credit card has usually been completely trouble-free and I've had no problems sending or receiving money that way.

Cons

Everything changed when I signed up for their ridiculous credit option. My wife made a purchase for just $10 without me knowing and then 6 weeks later I got a notice in the mail saying there was a late payment, blah, blah, blah. Somehow that $10 charge had turned into $22. Was there a phone number to call? Of course not, only a chat feature. I eventually managed to reach someone by phone, got transferred and then was disconnected. How convenient. At that point, the only thing left to do was pay it off and close the account which is exactly what I did. What a stupid way to lose a customer.

“arbitrary holds and censorship”

Pros

Getting started with PayPal doesn't take much effort and it offers a simple way to send and accept payments right away.

Cons

In actual daily use though, it seems to fail at the basic promises you expect from a payment provider. Between random payment censorship and badly handled fraud flags, it comes across as one of the most frustrating and entitled processors out there. They can decide to hold your money or even take it, often for reasons that feel completely unjustifiable.

“complete system”

Pros

From opening the account to actually using it, everything feels very simple. Buying, receiving remittances, sending payments and even generating reports are all handled in a way that makes the whole product simple to use from start to finish.

Cons

I haven't really come across any major downsides yet. The only thing I'd suggest is lowering the transfer commission they deduct because that would make the service even better.

“Instant alerts”

Pros

The security is one of the best parts for me and payments are processed very quickly. I also appreciate how fast the notifications come through after each transaction.

Cons

One thing that could be better is the minimum withdrawal amount. It would be more convenient if they lowered it a bit.

“convenient split payments”

Pros

Being able to split payments is a big plus and not having to enter my card number every time makes checkout much more convenient.

Cons

Getting approved for the buy now, pay later option is pretty difficult unless your credit is excellent which is frustrating.

“Gives me a lot of confidence”

Pros

Whenever I'm buying something online from a seller I'm not completely sure about, I usually choose PayPal because the fraud protection it offers gives me more confidence.

Cons

I haven't dealt with this personally but one downside is that a customer can reverse a payment even after the service has already been provided. A friend of mine did a clown and face-painting job for a birthday party and a few days later the payment was canceled so she ended up working for free.