Akash T.
Education Management, 11-50 employees
“widely accessible and available”
Pros
Right from the start, it has felt widely accessible and available whenever I need it. It supports cryptocurrency payments, offers a fast and secure way to send money and handles both in-person transactions and multiple types of payment processing. Those are just a few of the many features this payment giant brings to the table.
Cons
It does not seem to promote itself very heavily online and because of that, a lot of people do not show much interest in trying or using it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Gift Princess B.
Music, 1-10 employees
“clean interface i keep using”
Pros
The clean, very user-friendly interface is the biggest reason I keep coming back to this software. It feels simple, polished and really pleasant to use.
Cons
If anything, it may be a little too simple and a bit too bare at times. Even though that minimal style fits the company well, I was hoping for more features when it comes to growing money.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Joshua W.
Graphic Design, 1-10 employees
“Super convenient”
Pros
Handling everything through it feels really simple. It works like a super convenient online bank and makes all kinds of online payments feel smooth.
Cons
The fees can feel a little high sometimes but honestly, they still seem worth paying.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Sheldon S.
Accounting, 500+ employees
“Easy to move about”
Pros
Getting into it is simple and moving around the platform feels simple and convenient.
Cons
I honestly haven't had any issues with it at all. I really love using it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Joel M.
Marketing and Advertising, 1-10 employees
“Solid option for sending money”
Pros
Quick to use, simple. It's a solid option for sending money.
Cons
The exchange rates are higher compared with some other services.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Júlio C.
Veterinary, 1-10 employees
“Quick and trustworthy payments”
Pros
it feels simple, without all the usual bureaucracy and it gives me a strong sense of confidence while making payments.
Cons
It's not that the menu is bad but there's still some room for it to be improved.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jill R.
Chemicals, 11-50 employees
“User-friendly payments and refunds”
Pros
Very easy to handle and the layout is simple to work with. Tracking down payments is quick and processing refunds is just as uncomplicated.
Cons
payments take a few hours to appear in the account even when the customer's order is already showing up in our system.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Stephanie M.
Retail, 1-10 employees
“Handy checkout option”
Pros
Having PayPal available as a checkout option is really convenient and works well.
Cons
Customer refunds can take quite a while to go through.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Liman B.
Accounting, 1-10 employees
“Valuable software”
Pros
Being able to transfer reserves and send payments is really valuable. The interface looks good and it's very simple to use.
Cons
Having to ask clients to do this feels embarrassing and it honestly slows down cash flow. That makes it a poor option for businesses that only use it from time to time.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
John E.
Higher Education, 500+ employees
“Been using it for ten years”
Pros
A lot of websites accept it for checkout and having my payment methods saved in one account makes ordering online much faster. It also feels very secure, I've been using it for more than 10 years and haven't run into any issues.
Cons
I really can't think of any negatives here. It has consistently been helpful and reliable whenever I've needed to make purchases online.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Thad F.
Education Management, 51-100 employees
“keeps a full record of past transactions”
Pros
It is fantastic how it keeps a full record of past transactions which makes everything much easier to monitor. It feels secure, it's accepted by a lot of people across the country and the invoicing feature is especially useful for small business payments. Overall it does a really good job of helping keep all transactions organized and easy to follow.
Cons
the "family & friends" option was removed even though other similar services still offer that kind of transfer without charging a fee. It would also be helpful to get some kind of notification when a payment hasn't gone through after a certain amount of time.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
7
Fernando T.
Banking, 51-100 employees
“Versatile transaction options”
Pros
The software offers plenty of options for carrying out transactions which makes it very practical to use.
Cons
The waiting time to authorize cards can be a bit long.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Casandra R.
Health, Wellness and Fitness, 1-10 employees
“My choice”
Pros
For years, it has been the service I keep coming back to for online shopping and even taking payments from sales. The platform is simple to navigate and very user-friendly overall.
Cons
I don't feel like anything is missing. It comes across as a well-rounded platform that stays simple to use.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Cody B.
Construction, 1-10 employees
“Online payments simplified”
Pros
Handling online purchases, sending money and receiving payments is really convenient with it.
Cons
There isn't anything in particular that I dislike about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Gustavo D.
Online Media, 11-50 employees
“Perfect for freelance savings”
Pros
What I appreciate most is being able to route all the freelance platforms where I work into PayPal which helps me build up my savings in one place. Later, I can withdraw the money all together and that makes managing my earnings much more convenient.
Cons
It's not really an issue with the software itself but more with the partnerships they have with other companies. In my case, I need to use another app to withdraw the money from PayPal and both apps charge me a fee which ends up feeling quite expensive.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Ana C.
Marketing and Advertising, 11-50 employees
“Safest option i've come across”
Pros
We use it as a payment method for the courses and mentoring services we offer in the company's service portfolio. It's very practical, the transactions go through quickly and it feels like one of the safest payment options I've come across. On top of that, it gives customers the option to pay in installments which helps a lot.
Cons
The fees are a little high but still in line with the market.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Paul M.
Photography, 1-10 employees
“i genuinely trust it”
Pros
A big portion of my financial activity runs through PayPal and I genuinely trust it with my money. It has been incredibly helpful for online shopping too especially having the option to use credit when needed. I really love using it.
Cons
Every now and then, getting through to an actual person can be difficult. Some of the rules around transferring money between accounts have also led to delays which can be frustrating but it only happens occasionally.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
9
Chad K.
Religious Institutions, 1-10 employees
“Every store accepts it”
Pros
Almost every online store will take it and it feels like a secure way to pay.
Cons
There are still a handful of retailers that don't accept it yet.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
ruben g.
Plastics, 11-50 employees
“my trusted software”
Pros
Whenever I'm buying from a website I don't fully trust yet, I try to pay with PayPal if it's an option. It gives me extra peace of mind because I can still order what I need without having to leave my credit card details on a site I've never used before.
Cons
it isn't always offered as a payment method.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Sam C.
Education Management, 500+ employees
“Extremely flexible”
Pros
Setting it up for online purchases and sending payments was simple and it works really well across different websites. Payments sent and received usually go through almost instantly and the security is a big plus since everything is encrypted. Another thing that's been useful is having the choice to leave funds in the account balance or link a card for added flexibility when paying.
Cons
There honestly aren't many downsides. If I had to point to one, it's that getting to certain features can take a few extra taps or clicks which may feel a little confusing at first especially for people who aren't very comfortable with technology.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
9