PayPal Software

PayPal Software Reviews

Total 5098 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

20%

3

Stars

4%

2

Stars

1%

1

Stars

3%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

AT

Akash T.

Education Management, 11-50 employees

5.0
October 2022

widely accessible and available

Pros

Right from the start, it has felt widely accessible and available whenever I need it. It supports cryptocurrency payments, offers a fast and secure way to send money and handles both in-person transactions and multiple types of payment processing. Those are just a few of the many features this payment giant brings to the table.

Cons

It does not seem to promote itself very heavily online and because of that, a lot of people do not show much interest in trying or using it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

GPB

Gift Princess B.

Music, 1-10 employees

5.0
October 2022

clean interface i keep using

Pros

The clean, very user-friendly interface is the biggest reason I keep coming back to this software. It feels simple, polished and really pleasant to use.

Cons

If anything, it may be a little too simple and a bit too bare at times. Even though that minimal style fits the company well, I was hoping for more features when it comes to growing money.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

JW

Joshua W.

Graphic Design, 1-10 employees

5.0
October 2022

Super convenient

Pros

Handling everything through it feels really simple. It works like a super convenient online bank and makes all kinds of online payments feel smooth.

Cons

The fees can feel a little high sometimes but honestly, they still seem worth paying.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

SS

Sheldon S.

Accounting, 500+ employees

5.0
October 2022

Easy to move about

Pros

Getting into it is simple and moving around the platform feels simple and convenient.

Cons

I honestly haven't had any issues with it at all. I really love using it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JM

Joel M.

Marketing and Advertising, 1-10 employees

5.0
October 2022

Solid option for sending money

Pros

Quick to use, simple. It's a solid option for sending money.

Cons

The exchange rates are higher compared with some other services.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

JC

Júlio C.

Veterinary, 1-10 employees

5.0
October 2022

Quick and trustworthy payments

Pros

it feels simple, without all the usual bureaucracy and it gives me a strong sense of confidence while making payments.

Cons

It's not that the menu is bad but there's still some room for it to be improved.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JR

Jill R.

Chemicals, 11-50 employees

5.0
October 2022

User-friendly payments and refunds

Pros

Very easy to handle and the layout is simple to work with. Tracking down payments is quick and processing refunds is just as uncomplicated.

Cons

payments take a few hours to appear in the account even when the customer's order is already showing up in our system.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

SM

Stephanie M.

Retail, 1-10 employees

4.0
October 2022

Handy checkout option

Pros

Having PayPal available as a checkout option is really convenient and works well.

Cons

Customer refunds can take quite a while to go through.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

LB

Liman B.

Accounting, 1-10 employees

5.0
October 2022

Valuable software

Pros

Being able to transfer reserves and send payments is really valuable. The interface looks good and it's very simple to use.

Cons

Having to ask clients to do this feels embarrassing and it honestly slows down cash flow. That makes it a poor option for businesses that only use it from time to time.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

JE

John E.

Higher Education, 500+ employees

5.0
October 2022

Been using it for ten years

Pros

A lot of websites accept it for checkout and having my payment methods saved in one account makes ordering online much faster. It also feels very secure, I've been using it for more than 10 years and haven't run into any issues.

Cons

I really can't think of any negatives here. It has consistently been helpful and reliable whenever I've needed to make purchases online.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

TF

Thad F.

Education Management, 51-100 employees

4.0
October 2022

keeps a full record of past transactions

Pros

It is fantastic how it keeps a full record of past transactions which makes everything much easier to monitor. It feels secure, it's accepted by a lot of people across the country and the invoicing feature is especially useful for small business payments. Overall it does a really good job of helping keep all transactions organized and easy to follow.

Cons

the "family & friends" option was removed even though other similar services still offer that kind of transfer without charging a fee. It would also be helpful to get some kind of notification when a payment hasn't gone through after a certain amount of time.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

FT

Fernando T.

Banking, 51-100 employees

5.0
October 2022

Versatile transaction options

Pros

The software offers plenty of options for carrying out transactions which makes it very practical to use.

Cons

The waiting time to authorize cards can be a bit long.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CR

Casandra R.

Health, Wellness and Fitness, 1-10 employees

5.0
October 2022

My choice

Pros

For years, it has been the service I keep coming back to for online shopping and even taking payments from sales. The platform is simple to navigate and very user-friendly overall.

Cons

I don't feel like anything is missing. It comes across as a well-rounded platform that stays simple to use.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

CB

Cody B.

Construction, 1-10 employees

5.0
October 2022

Online payments simplified

Pros

Handling online purchases, sending money and receiving payments is really convenient with it.

Cons

There isn't anything in particular that I dislike about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

GD

Gustavo D.

Online Media, 11-50 employees

5.0
October 2022

Perfect for freelance savings

Pros

What I appreciate most is being able to route all the freelance platforms where I work into PayPal which helps me build up my savings in one place. Later, I can withdraw the money all together and that makes managing my earnings much more convenient.

Cons

It's not really an issue with the software itself but more with the partnerships they have with other companies. In my case, I need to use another app to withdraw the money from PayPal and both apps charge me a fee which ends up feeling quite expensive.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

AC

Ana C.

Marketing and Advertising, 11-50 employees

5.0
October 2022

Safest option i've come across

Pros

We use it as a payment method for the courses and mentoring services we offer in the company's service portfolio. It's very practical, the transactions go through quickly and it feels like one of the safest payment options I've come across. On top of that, it gives customers the option to pay in installments which helps a lot.

Cons

The fees are a little high but still in line with the market.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

PM

Paul M.

Photography, 1-10 employees

5.0
October 2022

i genuinely trust it

Pros

A big portion of my financial activity runs through PayPal and I genuinely trust it with my money. It has been incredibly helpful for online shopping too especially having the option to use credit when needed. I really love using it.

Cons

Every now and then, getting through to an actual person can be difficult. Some of the rules around transferring money between accounts have also led to delays which can be frustrating but it only happens occasionally.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9

CK

Chad K.

Religious Institutions, 1-10 employees

4.0
October 2022

Every store accepts it

Pros

Almost every online store will take it and it feels like a secure way to pay.

Cons

There are still a handful of retailers that don't accept it yet.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

RG

ruben g.

Plastics, 11-50 employees

5.0
October 2022

my trusted software

Pros

Whenever I'm buying from a website I don't fully trust yet, I try to pay with PayPal if it's an option. It gives me extra peace of mind because I can still order what I need without having to leave my credit card details on a site I've never used before.

Cons

it isn't always offered as a payment method.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

SC

Sam C.

Education Management, 500+ employees

5.0
October 2022

Extremely flexible

Pros

Setting it up for online purchases and sending payments was simple and it works really well across different websites. Payments sent and received usually go through almost instantly and the security is a big plus since everything is encrypted. Another thing that's been useful is having the choice to leave funds in the account balance or link a card for added flexibility when paying.

Cons

There honestly aren't many downsides. If I had to point to one, it's that getting to certain features can take a few extra taps or clicks which may feel a little confusing at first especially for people who aren't very comfortable with technology.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9