PayPal Software Reviews

“Glad to have it”

Pros

Even though I only use it once or twice a month, I'm really glad to have it available. Nearly everyone can access PayPal for payments or already has an account which makes it very convenient.

Cons

I can't really think of any downsides. I just prefer other payment options for my business so I mainly use PayPal for personal payments and transactions.

“can always count on it”

Pros

No matter where you are in the world, you can rely on PayPal. It's recognized everywhere and just about everyone uses it which makes things a lot more convenient.

Cons

There have only been a handful of issues in the more than 10 years I've used it, probably fewer than five times, when something in my account seemed unusual. I also came across a couple of phone reps who were a bit rough but before long the issue was passed to someone much nicer who took care of it.

“caters to my business needs”

Pros

It's simple to use and there are plenty of options that cater well to my business needs.

Cons

I haven't come across any missing features that I feel it needs.

“Keep your accounts separate”

Pros

Having a dedicated app for this is a plus. It works fine if you're only using it for basic banking and sticking with a standard personal account instead of the business version.

Cons

I'd strongly recommend keeping your accounts separate by choosing either a business account or a regular personal one but not both. I have one of each and PayPal seems unable to properly separate the two. The software handles it badly, moves money from one account to the other and overall it's been a frustrating mess.

“amazing security”

Pros

Paying online and getting paid in real time has been really convenient with PayPal. The platform is very user-friendly and using it on a mobile phone is just as simple. I also feel confident using it because the security is solid.

Cons

The only issue I've run into is the conversion rate which is lower than what other services offer. Anytime I need to change my funds into our local currency, the value ends up being quite low.

“felt safe and fair”

Pros

Buying and selling through this platform has been a really positive experience. There was a time when I used it every single day and it consistently felt safe and fair throughout.

Cons

On the selling side, there were occasions when funds got temporarily frozen after a customer complaint but the process still ended up being fair.

“support can be better”

Pros

Simple to access and simple to use. Money transfers are efficient and the app performs well overall.

Cons

Customer support could be much better. Updating certain details and features is difficult and there should be a way to verify payments coming from different sources.

“incredibly fast”

Pros

Using it feels simple and it's incredibly fast and dependable.

Cons

The only downside is that receiving payments can take a while when the sender doesn't confirm them.

“Ability to connect with different apps”

Pros

Being able to connect it with different apps and move money back and forth between it and my bank accounts is a big plus. I use gaming apps and they can be linked to it as well, whether it's for buying advertised items or getting money earned from gaming. A lot of small boutiques and online stores also accept it as a payment option. On top of that, you can send money to your saved contacts and receive money through it too.

Cons

One thing to watch for is the fee when transferring money to Cash App so it's worth checking the charges beforehand and making sure you're okay with paying them before completing the transfer.

“Preferred by most clients”

Pros

It feels dependable because of how well-known and trusted it is. It's also accepted almost everywhere which helps a lot since most of my clients prefer to pay me through it.

Cons

The exchange rate shown is already below the real market rate and on top of that, the commission fees are quite high.

“Great payment option”

Pros

It has been a reliable payment option overall and gives me confidence when making transactions.

Cons

Having to enter the security code repeatedly when several transactions happen within a short period gets annoying.

“Makes donating easy”

Pros

Having a payment system that feels simple matters a lot to us and PayPal does that well. It makes donating simple and accessible for all kinds of users which is exactly what we need.

Cons

We really haven't run into any major downsides, aside from the occasional hesitation from people who have never used PayPal before.

“I genuinely enjoy it”

Pros

Handling different invoicing tasks with this platform has been really convenient and I've genuinely enjoyed how simple it is to manage a variety of invoicing processes.

Cons

I haven't come across any areas that need improvement with this product.

“Handy for sending and receiving”

Pros

Using it to accept payments and send payments has been a really good alternative to the usual credit card setup options.

Cons

It works well overall and I really haven't run into any problems with it.

“They step in when needed”

Pros

It's a secure place to make purchases and whenever a dispute comes up, they step in and help recover the money you worked hard for.

Cons

I haven't run into any problems with it at all since I started using it two years ago.

“Love the invoicing feature”

Pros

It is really useful that I can use PayPal for both buying and selling online and the invoicing feature is a nice bonus too.

Cons

I don't love that whenever someone sends me money, they always take a fee when I transfer it to my bank. The free transfer option also has a higher threshold compared with Cash App.

“always delivers”

Pros

After 15 years of using it, the interface has consistently delivered the best experience. It's very user-friendly and the API is excellent.

Cons

One annoyance as a Canadian with a US address is that I'm required to use a US credit card since my CAD card gets rejected. It's probably a theft-protection measure but it's still frustrating.

“Perfect choice for my business”

Pros

Running a small design business, it has been a really convenient option for me. It's simple to use, makes collecting payments from customers quick and gives me peace of mind when I need to recover money if someone tries to scam me. I also feel it's a safe platform both for me and for my clients.

Cons

The part I'm less happy with is how often the fees seem to change, along with occasional trouble accessing my account and the hassle of linking it to a bank account or cards. Even with those issues, it's still the payment solution I prefer most.

“Love option to split payments”

Pros

feels very simple and I trust it because it's secure. The option to split purchases into four interest-free payments is also really convenient and makes managing bigger payments much easier.

Cons

There are no downsides at all.

“Reliable payments for years”

Pros

After more than 10 years of using it, it still feels very simple when I need to send money or request a payment. Moving funds from PayPal to my bank account is also simple and quick which has always been one of the best parts of using it.

Cons

Now that there are more online payment options available, it feels like fewer companies are offering it as a supported payment method.