Anonymous
Security and Investigations, 1-10 employees
“Fast payments for services”
Pros
Paying for services and receiving money for items is very convenient and simple with it.
Cons
The transfer fees feel too high especially when the payments are small.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Anonymous
Information Technology and Services, 1-10 employees
“simple product”
Pros
This product is very simple for just about anyone. It makes it simple to pay for purchases and send money without any hassle.
Cons
It still isn't available or functional in every country around the world.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Natalia M.
Law Practice, 11-50 employees
“comes without the usual banking limitations”
Pros
It is excellent for sending and receiving payments almost anywhere in the world without the usual banking limitations. Transactions are processed quickly and it also gives you the option to withdraw your money when needed. The interface is user-friendly, asks for the necessary verification steps and makes the platform feel secure. On top of that, it works in nearly every country which makes it very convenient.
Cons
The fees are quite high compared with other platforms especially for users in Latin American countries. Customer support is also very poor, with very slow response times. In some cases, they may block your account after multiple payments and keep your money on hold for a long time before offering any solution. Their customer service really needs to be improved.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Rajendra J.
Banking, 1-10 employees
“Not available in every country”
Pros
I mostly use it as an international payment gateway and that's where it works well for me.
Cons
It's widely used around the world for transactions but it still isn't available in every country.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
6
Functionality
6
Dallas S.
Marketing and Advertising, 11-50 employees
“modern website interface”
Pros
It has been very simple thanks to its modern website interface and it gives me a secure feeling when managing my money. The platform also seems to have fewer bugs and glitches than expected which adds to that polished, up-to-date experience. Everything is laid out well too so invoices and client contacts are simple to access. On top of that, the 1% fee capped at $10 for an immediate e-transfer feels fair and generous especially in Canada where transfer fees usually do not exist.
Cons
Haven't faced any issues while using it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ayodeji O.
Health, Wellness and Fitness, 51-100 employees
“saves me from stressful procedures”
Pros
Sending payments to anyone around the world is really simple and I don't have to deal with long or stressful procedures to get it done.
Cons
Overall it has been reliable and works really well. I only ran into one issue where a payment was placed on hold but it was sorted out eventually.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Launa G.
Staffing and Recruiting, 1-10 employees
“can send advance salaries to employees”
Pros
One feature that really benefits our company is the ability to send funds to employees as an advance on their pay when they're dealing with urgent or difficult situations.
Cons
At this point, I haven't come across anything about it that I dislike.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kieran M.
Construction, 1-10 employees
“The way to go”
Pros
it's awesome. You don't have to deal with monthly fees like with some banks and it's a fast, effective and safe way to spend and save your money. It's definitely the way to go.
Cons
I really can't think of any downsides at all. I honestly love it wholeheartedly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Laila M.
Civil Engineering, 1-10 employees
“safe everyday transfers”
Pros
Sending and receiving money through PayPal has been really convenient and secure, whether it's with family, friends, online purchases or even small business payments.
Cons
I'd love to see a credit or debit card option for users so withdrawing cash from ATMs would be possible.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Yvonne N.
Internet, 1-10 employees
“Revolutionary software”
Pros
It used to feel like one of the most groundbreaking technologies out there and it still makes sending and receiving money with friends and family fast and convenient. On top of that, it comes with solid billing, e-commerce, payment processing and reporting features that help you accept payments for products and services without any hassle.
Cons
it feels very secure since I'm able to make payments whenever I need to and it never causes issues.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Ahmed A.
Education Management, 11-50 employees
“saves time for everyone involved”
Pros
It has been simple and it saves a lot of time, whether for a small business or a larger company.
Cons
At this point, I haven't run into any downsides with the app. Everything has been working really well.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Vinicius A.
Information Technology and Services, 500+ employees
“awesome invoice creation feature”
Pros
Using the app feels simple and the invoice creation feature is really useful. It adds a professional touch and gives buyers more confidence and security when paying because PayPal is a well-known company. It also makes receiving payments much more convenient.
Cons
The fees are quite high especially when receiving international payments so for me it only makes sense for smaller invoices. It looks like they are trying to improve it as a digital wallet but in my country only a limited number of online stores actually accept it.
Rating Distribution
Ease of use
6
Value for money
4
Customer Support
6
Functionality
4
Kendell M.
Construction, 500+ employees
“Perfect for billing and shipping”
Pros
Running a small business feels much more manageable with this software. It works well as a central place for billing, invoicing and shipping. I use it to ship my products because the business discount on shipping labels is really helpful. Creating bills and invoices is simple too especially since recurring invoices can be set up and customer information can be added very quickly.
Cons
It could be more organized and adding products to invoices should be simpler, more like the way Square handles it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Almudena R.
Farming, 1-10 employees
“Never disappoints me”
Pros
I use it all the time and it has been very reliable. I'm really happy with it overall.
Cons
I honestly don't see any downsides. Whenever I've had an issue, the support I received has always been good.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Diego T.
Entertainment, 1-10 employees
“Quick payments for merchants”
Pros
Paying merchants is very convenient and simple.
Cons
It would be better if it supported a wider range of bank accounts.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Gracie P.
Education Management, 11-50 employees
“secure payments for shopping”
Pros
Using it for online shopping gives me a real sense of protection especially when there are attempts to access my account. It works really well for making payments on both the buyer and seller side.
Cons
Customer support isn't consistently helpful, particularly when you're dealing with scammers.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Mohammad A.
Civil Engineering, 500+ employees
“can transfer money from almost any app”
Pros
One of the biggest benefits is being able to transfer money from almost any app, pay online without hassle and feel confident that your money is protected.
Cons
A small number of apps on the Play Store don't support it but since there are very few of them, it's not really a major problem.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Carmen P.
Construction, 101-500 employees
“Fantastic anti-fraud team”
Pros
Being able to use it just about anywhere is a huge plus, whether I'm on my phone, on my computer or even dealing with payments from other countries. It's been very reliable for managing my payments and subscriptions which makes it really convenient to keep everything in one place. I'm also a big fan of the newer savings feature since the APY is excellent. On top of that, their anti-fraud team has been fantastic.
Cons
Getting funds from a linked card to become available in my balance can be a little hard
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Erick K.
Management Consulting, 51-100 employees
“smooth app integrations”
Pros
It's widely available and connects with other apps without much effort.
Cons
a payment flagged as suspicious can stay on hold for 24 hours.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Food & Beverages, 11-50 employees
“No need to carry cash”
Pros
Handling money transfers without carrying cash has been really convenient and it also lets me complete transactions with confidence and peace of mind.
Cons
At the moment, I haven't come across anything that feels like a drawback.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8