PayPal Software

PayPal Software Reviews

Total 5098 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

20%

3

Stars

4%

2

Stars

1%

1

Stars

3%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Security and Investigations, 1-10 employees

5.0
October 2022

Fast payments for services

Pros

Paying for services and receiving money for items is very convenient and simple with it.

Cons

The transfer fees feel too high especially when the payments are small.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

A

Anonymous

Information Technology and Services, 1-10 employees

5.0
October 2022

simple product

Pros

This product is very simple for just about anyone. It makes it simple to pay for purchases and send money without any hassle.

Cons

It still isn't available or functional in every country around the world.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

NM

Natalia M.

Law Practice, 11-50 employees

5.0
October 2022

comes without the usual banking limitations

Pros

It is excellent for sending and receiving payments almost anywhere in the world without the usual banking limitations. Transactions are processed quickly and it also gives you the option to withdraw your money when needed. The interface is user-friendly, asks for the necessary verification steps and makes the platform feel secure. On top of that, it works in nearly every country which makes it very convenient.

Cons

The fees are quite high compared with other platforms especially for users in Latin American countries. Customer support is also very poor, with very slow response times. In some cases, they may block your account after multiple payments and keep your money on hold for a long time before offering any solution. Their customer service really needs to be improved.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

RJ

Rajendra J.

Banking, 1-10 employees

3.0
October 2022

Not available in every country

Pros

I mostly use it as an international payment gateway and that's where it works well for me.

Cons

It's widely used around the world for transactions but it still isn't available in every country.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

6

Functionality

6

DS

Dallas S.

Marketing and Advertising, 11-50 employees

5.0
October 2022

modern website interface

Pros

It has been very simple thanks to its modern website interface and it gives me a secure feeling when managing my money. The platform also seems to have fewer bugs and glitches than expected which adds to that polished, up-to-date experience. Everything is laid out well too so invoices and client contacts are simple to access. On top of that, the 1% fee capped at $10 for an immediate e-transfer feels fair and generous especially in Canada where transfer fees usually do not exist.

Cons

Haven't faced any issues while using it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AO

Ayodeji O.

Health, Wellness and Fitness, 51-100 employees

5.0
October 2022

saves me from stressful procedures

Pros

Sending payments to anyone around the world is really simple and I don't have to deal with long or stressful procedures to get it done.

Cons

Overall it has been reliable and works really well. I only ran into one issue where a payment was placed on hold but it was sorted out eventually.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

LG

Launa G.

Staffing and Recruiting, 1-10 employees

5.0
October 2022

can send advance salaries to employees

Pros

One feature that really benefits our company is the ability to send funds to employees as an advance on their pay when they're dealing with urgent or difficult situations.

Cons

At this point, I haven't come across anything about it that I dislike.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KM

Kieran M.

Construction, 1-10 employees

5.0
October 2022

The way to go

Pros

it's awesome. You don't have to deal with monthly fees like with some banks and it's a fast, effective and safe way to spend and save your money. It's definitely the way to go.

Cons

I really can't think of any downsides at all. I honestly love it wholeheartedly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LM

Laila M.

Civil Engineering, 1-10 employees

5.0
October 2022

safe everyday transfers

Pros

Sending and receiving money through PayPal has been really convenient and secure, whether it's with family, friends, online purchases or even small business payments.

Cons

I'd love to see a credit or debit card option for users so withdrawing cash from ATMs would be possible.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

YN

Yvonne N.

Internet, 1-10 employees

4.0
October 2022

Revolutionary software

Pros

It used to feel like one of the most groundbreaking technologies out there and it still makes sending and receiving money with friends and family fast and convenient. On top of that, it comes with solid billing, e-commerce, payment processing and reporting features that help you accept payments for products and services without any hassle.

Cons

it feels very secure since I'm able to make payments whenever I need to and it never causes issues.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

AA

Ahmed A.

Education Management, 11-50 employees

5.0
October 2022

saves time for everyone involved

Pros

It has been simple and it saves a lot of time, whether for a small business or a larger company.

Cons

At this point, I haven't run into any downsides with the app. Everything has been working really well.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

VA

Vinicius A.

Information Technology and Services, 500+ employees

3.0
October 2022

awesome invoice creation feature

Pros

Using the app feels simple and the invoice creation feature is really useful. It adds a professional touch and gives buyers more confidence and security when paying because PayPal is a well-known company. It also makes receiving payments much more convenient.

Cons

The fees are quite high especially when receiving international payments so for me it only makes sense for smaller invoices. It looks like they are trying to improve it as a digital wallet but in my country only a limited number of online stores actually accept it.

Rating Distribution

Ease of use

6

Value for money

4

Customer Support

6

Functionality

4

KM

Kendell M.

Construction, 500+ employees

5.0
October 2022

Perfect for billing and shipping

Pros

Running a small business feels much more manageable with this software. It works well as a central place for billing, invoicing and shipping. I use it to ship my products because the business discount on shipping labels is really helpful. Creating bills and invoices is simple too especially since recurring invoices can be set up and customer information can be added very quickly.

Cons

It could be more organized and adding products to invoices should be simpler, more like the way Square handles it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AR

Almudena R.

Farming, 1-10 employees

5.0
October 2022

Never disappoints me

Pros

I use it all the time and it has been very reliable. I'm really happy with it overall.

Cons

I honestly don't see any downsides. Whenever I've had an issue, the support I received has always been good.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

DT

Diego T.

Entertainment, 1-10 employees

4.0
October 2022

Quick payments for merchants

Pros

Paying merchants is very convenient and simple.

Cons

It would be better if it supported a wider range of bank accounts.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

GP

Gracie P.

Education Management, 11-50 employees

5.0
October 2022

secure payments for shopping

Pros

Using it for online shopping gives me a real sense of protection especially when there are attempts to access my account. It works really well for making payments on both the buyer and seller side.

Cons

Customer support isn't consistently helpful, particularly when you're dealing with scammers.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

MA

Mohammad A.

Civil Engineering, 500+ employees

5.0
October 2022

can transfer money from almost any app

Pros

One of the biggest benefits is being able to transfer money from almost any app, pay online without hassle and feel confident that your money is protected.

Cons

A small number of apps on the Play Store don't support it but since there are very few of them, it's not really a major problem.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

CP

Carmen P.

Construction, 101-500 employees

5.0
October 2022

Fantastic anti-fraud team

Pros

Being able to use it just about anywhere is a huge plus, whether I'm on my phone, on my computer or even dealing with payments from other countries. It's been very reliable for managing my payments and subscriptions which makes it really convenient to keep everything in one place. I'm also a big fan of the newer savings feature since the APY is excellent. On top of that, their anti-fraud team has been fantastic.

Cons

Getting funds from a linked card to become available in my balance can be a little hard

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

EK

Erick K.

Management Consulting, 51-100 employees

5.0
October 2022

smooth app integrations

Pros

It's widely available and connects with other apps without much effort.

Cons

a payment flagged as suspicious can stay on hold for 24 hours.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Food & Beverages, 11-50 employees

4.0
October 2022

No need to carry cash

Pros

Handling money transfers without carrying cash has been really convenient and it also lets me complete transactions with confidence and peace of mind.

Cons

At the moment, I haven't come across anything that feels like a drawback.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8