Abhishek A.
Consumer Services, 1-10 employees
“Reliable payments for business”
Pros
Whether I'm using it personally or for work, every experience I've had with it has been positive.
Cons
The service is very simple to use and it's an excellent platform for anyone wanting to start a business, whether through person-to-person sales or online commerce, thanks to its fast payment processing, invoicing tools and fraud protection.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Amanda M.
Shipbuilding, 500+ employees
“accepted in most countries”
Pros
PayPal is accepted in most countries around the world which makes it really convenient. I also appreciate how secure it feels when sending and receiving money.
Cons
It would be even better if it were available in more countries and supported links with more banks.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Fabrizio C.
Consumer Electronics, 500+ employees
“Efficient virtual wallet”
Pros
It's a practical virtual wallet, fast to use and it doesn't cost anything.
Cons
The front-end interface isn't very practical although the purchase process is handled quickly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Luís M.
Textiles, 51-100 employees
“Great speed and ease of use”
Pros
It is quick and simple to use. It works really well as a payment method for online purchases and for transferring money between users.
Cons
There are still some places where it can't be used as a payment option.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Roel i.
Construction, 101-500 employees
“Not hard to link to a bank account”
Pros
Using it for payments is very simple. It is accepted worldwide as a payment system and linking it to your bank account is simple and convenient.
Cons
There really aren't any notable downsides to it. The only small inconvenience is having to remember your password to log in to your account.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Victoria H.
Arts and Crafts, 1-10 employees
“Lets me handle everything from my phone”
Pros
Running my small business with it has been really easy. I use it all the time to receive payments, send invoices and transfer money and being able to handle everything from the mobile app makes it even better. It's super convenient and simple to use.
Cons
instant transfers aren't free. Aside from that, I don't really have any other issues with it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Edgar José F.
Retail, 1-10 employees
“Money shows up quickly”
Pros
The money shows up quickly and it gives me a strong sense of security whenever I make payments.
Cons
It should offer more convenient options for withdrawing money.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Denise S.
Wholesale, 1-10 employees
“Pay anywhere from your phone”
Pros
Being able to use it just about anywhere is really convenient and I can also pay in person straight from my phone.
Cons
There's a fee when sending money and instant deposits also come with an extra charge.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Navita W.
Non-Profit Organization Management, 1-10 employees
“every online retailer accepts it”
Pros
Paying through this is incredibly simple since the setup is very simple. I also really appreciate that almost every online retailer accepts it which makes shopping online feel a lot more secure.
Cons
I haven't come across anything I dislike about it so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
paulo r.
Arts and Crafts, 1-10 employees
“Payments are quick with paypal”
Pros
It feels secure to use and above all, the payments go through quickly.
Cons
I can't send money to certain countries such as Argentina.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
José Manuel M.
Construction, 1-10 employees
“complicated and slow”
Pros
The security is very solid and the app is quite accessible and convenient to open and use.
Cons
Transfers and adding cards are where things get complicated and having to provide so much information just to open an account, along with the slow response times, makes the experience frustrating.
Rating Distribution
Ease of use
1
Value for money
2
Customer Support
2
Functionality
1
Esteban I.
Industrial Automation, 1-10 employees
“contactless payments”
Pros
Being able to make payments without any physical contact with cash is something I really appreciate and the way it helps you keep track of your account finances is also very good and simple to use.
Cons
The app could be better if it didn't ask for a card number for certain actions, at least in my case.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Gabriel A.
Information Technology and Services, 1-10 employees
“Top-notch technical support”
Pros
It has solid technical support and when it comes to payment processing and sending money, it's the best system available.
Cons
I haven't come across any drawbacks.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Andrea E.
Apparel & Fashion, 1-10 employees
“Handles all currencies”
Pros
This application feels very simple and it's quite comprehensive for collecting payments since it supports currencies from all over the world and accepts international credit cards. Withdrawing money is also simple.
Cons
There was one time when my funds were held for a couple of days because the amount was fairly large. Still, the hold was lifted without much trouble.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Josh S.
Retail, 1-10 employees
“Familiar and commonly used”
Pros
Pretty much everyone around the world knows it which makes it a familiar and widely recognized option to use.
Cons
The fees for receiving payments can pile up fast and the total cost adds up quicker than expected.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Samantha S.
Health, Wellness and Fitness, 1-10 employees
“Manages everything at one spot”
Pros
Whether I'm sending money to someone, transferring funds, paying for online shopping or handling small business purchases, this app covers a lot in one place. I really appreciate being able to connect multiple bank accounts and the security gives me peace of mind when buying items. I've used it for both personal purchases and my own business and I also have recurring payments set up through it. Overall it feels like a one-stop app that handles a wide range of payment needs really well.
Cons
An issue I ran into was with a refunded purchase that took quite a while to show back up in my account. I've also been charged service fees when receiving money from other people which was frustrating. That said I understand that paying a bit extra can sometimes come with the added benefit of better security.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Mogire M.
Non-Profit Organization Management, 51-100 employees
“simple to monitor all transaction activity”
Pros
Handling online payments through PayPal has been quick, convenient and more secure for me. It also makes it simple to monitor and manage all transaction activity in one place. Creating and sending invoices with this tool is simple and withdrawing money is just as hassle-free.
Cons
One thing I don't like is that some features on our account can be temporarily limited at times.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Joachim P.
Consumer Goods, 1-10 employees
“Brings a lot of value”
Pros
Getting it integrated into an e-commerce platform is very simple. It really is the gold standard and brings a lot of value because of the buyer protection it offers.
Cons
The fees could definitely be a bit lower but it's the industry leader and accepted almost everywhere so it's basically something you just have to live with.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Dippu c.
Computer & Network Security, 1-10 employees
“should be available in more countries”
Pros
Having this software available in more countries would be a real advantage, both for users and for the developers behind the application.
Cons
It still isn't available in every country.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Samanya F.
Business Supplies and Equipment, 1-10 employees
“Worldwide payments in any currency”
Pros
Having access to PayPal services across the world and being able to use different currencies is a big advantage.
Cons
There's really not much to complain about at the moment though something might come up in the future.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8