PayPal Software

PayPal Software Reviews

Total 5098 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

20%

3

Stars

4%

2

Stars

1%

1

Stars

3%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

AA

Abhishek A.

Consumer Services, 1-10 employees

5.0
October 2022

Reliable payments for business

Pros

Whether I'm using it personally or for work, every experience I've had with it has been positive.

Cons

The service is very simple to use and it's an excellent platform for anyone wanting to start a business, whether through person-to-person sales or online commerce, thanks to its fast payment processing, invoicing tools and fraud protection.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AM

Amanda M.

Shipbuilding, 500+ employees

5.0
October 2022

accepted in most countries

Pros

PayPal is accepted in most countries around the world which makes it really convenient. I also appreciate how secure it feels when sending and receiving money.

Cons

It would be even better if it were available in more countries and supported links with more banks.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

FC

Fabrizio C.

Consumer Electronics, 500+ employees

5.0
October 2022

Efficient virtual wallet

Pros

It's a practical virtual wallet, fast to use and it doesn't cost anything.

Cons

The front-end interface isn't very practical although the purchase process is handled quickly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LM

Luís M.

Textiles, 51-100 employees

5.0
October 2022

Great speed and ease of use

Pros

It is quick and simple to use. It works really well as a payment method for online purchases and for transferring money between users.

Cons

There are still some places where it can't be used as a payment option.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

RI

Roel i.

Construction, 101-500 employees

4.0
October 2022

Not hard to link to a bank account

Pros

Using it for payments is very simple. It is accepted worldwide as a payment system and linking it to your bank account is simple and convenient.

Cons

There really aren't any notable downsides to it. The only small inconvenience is having to remember your password to log in to your account.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

VH

Victoria H.

Arts and Crafts, 1-10 employees

5.0
October 2022

Lets me handle everything from my phone

Pros

Running my small business with it has been really easy. I use it all the time to receive payments, send invoices and transfer money and being able to handle everything from the mobile app makes it even better. It's super convenient and simple to use.

Cons

instant transfers aren't free. Aside from that, I don't really have any other issues with it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

EJF

Edgar José F.

Retail, 1-10 employees

5.0
October 2022

Money shows up quickly

Pros

The money shows up quickly and it gives me a strong sense of security whenever I make payments.

Cons

It should offer more convenient options for withdrawing money.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DS

Denise S.

Wholesale, 1-10 employees

5.0
October 2022

Pay anywhere from your phone

Pros

Being able to use it just about anywhere is really convenient and I can also pay in person straight from my phone.

Cons

There's a fee when sending money and instant deposits also come with an extra charge.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

NW

Navita W.

Non-Profit Organization Management, 1-10 employees

5.0
October 2022

every online retailer accepts it

Pros

Paying through this is incredibly simple since the setup is very simple. I also really appreciate that almost every online retailer accepts it which makes shopping online feel a lot more secure.

Cons

I haven't come across anything I dislike about it so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

PR

paulo r.

Arts and Crafts, 1-10 employees

4.0
October 2022

Payments are quick with paypal

Pros

It feels secure to use and above all, the payments go through quickly.

Cons

I can't send money to certain countries such as Argentina.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

JMM

José Manuel M.

Construction, 1-10 employees

1.0
October 2022

complicated and slow

Pros

The security is very solid and the app is quite accessible and convenient to open and use.

Cons

Transfers and adding cards are where things get complicated and having to provide so much information just to open an account, along with the slow response times, makes the experience frustrating.

Rating Distribution

Ease of use

1

Value for money

2

Customer Support

2

Functionality

1

EI

Esteban I.

Industrial Automation, 1-10 employees

5.0
October 2022

contactless payments

Pros

Being able to make payments without any physical contact with cash is something I really appreciate and the way it helps you keep track of your account finances is also very good and simple to use.

Cons

The app could be better if it didn't ask for a card number for certain actions, at least in my case.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

GA

Gabriel A.

Information Technology and Services, 1-10 employees

4.0
October 2022

Top-notch technical support

Pros

It has solid technical support and when it comes to payment processing and sending money, it's the best system available.

Cons

I haven't come across any drawbacks.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

AE

Andrea E.

Apparel & Fashion, 1-10 employees

5.0
October 2022

Handles all currencies

Pros

This application feels very simple and it's quite comprehensive for collecting payments since it supports currencies from all over the world and accepts international credit cards. Withdrawing money is also simple.

Cons

There was one time when my funds were held for a couple of days because the amount was fairly large. Still, the hold was lifted without much trouble.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

JS

Josh S.

Retail, 1-10 employees

4.0
October 2022

Familiar and commonly used

Pros

Pretty much everyone around the world knows it which makes it a familiar and widely recognized option to use.

Cons

The fees for receiving payments can pile up fast and the total cost adds up quicker than expected.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

SS

Samantha S.

Health, Wellness and Fitness, 1-10 employees

5.0
October 2022

Manages everything at one spot

Pros

Whether I'm sending money to someone, transferring funds, paying for online shopping or handling small business purchases, this app covers a lot in one place. I really appreciate being able to connect multiple bank accounts and the security gives me peace of mind when buying items. I've used it for both personal purchases and my own business and I also have recurring payments set up through it. Overall it feels like a one-stop app that handles a wide range of payment needs really well.

Cons

An issue I ran into was with a refunded purchase that took quite a while to show back up in my account. I've also been charged service fees when receiving money from other people which was frustrating. That said I understand that paying a bit extra can sometimes come with the added benefit of better security.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

MM

Mogire M.

Non-Profit Organization Management, 51-100 employees

5.0
October 2022

simple to monitor all transaction activity

Pros

Handling online payments through PayPal has been quick, convenient and more secure for me. It also makes it simple to monitor and manage all transaction activity in one place. Creating and sending invoices with this tool is simple and withdrawing money is just as hassle-free.

Cons

One thing I don't like is that some features on our account can be temporarily limited at times.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

JP

Joachim P.

Consumer Goods, 1-10 employees

5.0
October 2022

Brings a lot of value

Pros

Getting it integrated into an e-commerce platform is very simple. It really is the gold standard and brings a lot of value because of the buyer protection it offers.

Cons

The fees could definitely be a bit lower but it's the industry leader and accepted almost everywhere so it's basically something you just have to live with.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

DC

Dippu c.

Computer & Network Security, 1-10 employees

5.0
October 2022

should be available in more countries

Pros

Having this software available in more countries would be a real advantage, both for users and for the developers behind the application.

Cons

It still isn't available in every country.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SF

Samanya F.

Business Supplies and Equipment, 1-10 employees

4.0
October 2022

Worldwide payments in any currency

Pros

Having access to PayPal services across the world and being able to use different currencies is a big advantage.

Cons

There's really not much to complain about at the moment though something might come up in the future.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8