PayPal Software

PayPal Software Reviews

Total 5098 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

20%

3

Stars

4%

2

Stars

1%

1

Stars

3%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

A

Anonymous

Consumer Goods, 1-10 employees

5.0
October 2022

Pay with a single click

Pros

Paying for things with it is really simple. I just hit the button and my purchase goes through without any hassle.

Cons

At the moment, I can't think of anything negative to mention. I haven't run into any problems with it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DD

David D.

Writing and Editing, 1-10 employees

5.0
October 2022

customer support helps quickly

Pros

Feels very secure. There have been a couple of times when I thought my account might have been compromised and customer support was there to help right away. I've never run into any real issues and both sending and receiving payments have always been simple and reliable.

Cons

It does feel a little too basic at times and unfortunately scammers seem to be drawn to it for whatever reason. I just hope more is being done to deal with that. Aside from that, I still think it's an excellent service.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KM

Khaled M.

Chemicals, 101-500 employees

5.0
October 2022

Incredible for financial transactions

Pros

Using it has made handling different financial transactions really simple for me. I can send and receive money quickly and the whole process is convenient and simple.

Cons

Customer support can be improved. It needs to be more effective at resolving issues especially when it comes to account restrictions after they've already received the customer's required information.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

BK

Brian K.

Financial Services, 1-10 employees

5.0
October 2022

Instant payments with PayPal

Pros

Getting paid out is quick, often almost instant which makes a big difference. The platform is very user-friendly and sending money through it feels safe and secure.

Cons

If a customer dispute comes up, resolving it can be difficult and you can end up stuck without much protection.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Insurance, 1-10 employees

5.0
October 2022

can pull up receipts anytime

Pros

Being able to pull up receipts for items I've purchased was one of the features I appreciated most.

Cons

There's honestly not much about it that I dislike.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DM

Devin M.

Retail, 500+ employees

5.0
October 2022

Easy to teach

Pros

this payment software has been very easy to manage. It's simple to teach employees how to use and sending payments happens very quickly.

Cons

I did have to spend extra time verifying my business because a lot of payments were coming in from other countries. On top of that, the support team was hard to deal with and needed several days to get everything resolved.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

9

JJLG

Johan Jorge Luis G.

Human Resources, 500+ employees

5.0
October 2022

Powerful capabilities

Pros

The ability to connect and link it with my bank and bring in USD quickly and without any hurdles, has been one of the most valuable features for me. Those capabilities are exactly what have helped me respond to business needs on time and keep things moving efficiently.

Cons

I believe it would be much more flexible if it offered services like getting a card or if it allowed broader connections with more local banks.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

SGG

Suraj Gupta G.

Retail, 500+ employees

5.0
October 2022

Integrates well with POs systems

Pros

It integrates well with all kinds of POS systems and delivers a very smooth checkout and order-processing experience especially for e-commerce websites and applications.

Cons

the platform automatically selects a payment method like checking, debit or credit for customers which can be frustrating.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

A

Anonymous

Computer Software, 11-50 employees

5.0
October 2022

Outstanding advanced security features

Pros

Payments go through instantly and the advanced security features along with the fraud prevention system give me a lot of confidence when using it.

Cons

The interface feels a bit too plain and simple in terms of design and features.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

JK

Jens K.

Design, 500+ employees

5.0
October 2022

simple for paying bills

Pros

Paying bills, ordering items and sending money through it is really convenient and simple.

Cons

There are occasional glitches that sometimes stop money transfers from going through but they usually clear up after about five minutes.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

PM

Panos M.

Consumer Goods, 500+ employees

5.0
October 2022

amazing software

Pros

Found it easy to operate and it offers a very secure, compliant way to handle transactions.

Cons

I honestly don't have anything to point out here, everything works really well and I haven't come across anything that seems to need improvement.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RM

Ronald M.

Information Technology and Services, 1-10 employees

4.0
October 2022

better alternative to paying by cards

Pros

Its great being able to pay for services on websites where my bank card isn't accepted like Disney or HBO Max. It also makes receiving payments from people or certain websites very convenient and the money gets transferred to my bank account quickly. It's a much better alternative to the old, lengthy process.

Cons

There honestly isn't much I would change, aside from making it available in more regions so more people could pay for my services just as easily as everyone else.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

A

Anonymous

Information Technology and Services, 1-10 employees

4.0
October 2022

Dependable platform

Pros

Payments are fast and the platform feels secure and dependable. I also appreciate that the funds are processed to my bank account every day.

Cons

The transfer fees are quite high. It takes a percentage when receiving money from international customers and then charges again when transferring the funds to a bank account which feels like a double commission.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

SP

Sue P.

E-Learning, 1-10 employees

4.0
October 2022

Versatile tool

Pros

A lot of people use it which makes it really convenient. It's also very versatile and having a mobile version is a big plus.

Cons

I'm not completely sure about the downsides but a lot of people seem to prefer Venmo. There are also times when it uses a credit card and adds extra fees.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

8

IJG

Iván Jesús G.

Restaurants, 51-100 employees

4.0
October 2022

Quick signup and clear processes

Pros

The registration and overall process setup are very simple to follow.

Cons

Getting access to cash in the short term is almost impossible because of the security methods they apply which are designed more for the customer's benefit and are not equally favorable for the seller.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

RM

Roberto M.

Apparel & Fashion, 101-500 employees

5.0
October 2022

convenient payments almost anywhere

Pros

What I enjoy most is how convenient the app is to use for paying in almost any place.

Cons

Something I don't like is that it sometimes holds the money for up to a week.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

JJL

Jose Javier L.

Glass, Ceramics & Concrete, 500+ employees

5.0
October 2022

Quick payments I love

Pros

Being able to send and receive payments very quickly is a big plus.

Cons

I haven't run into any issues with it so far. It's very practical to use, I've only been using it for a short time and I'm really loving it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AL

Ashley L.

Consumer Services, 1-10 employees

5.0
October 2022

User-friendly for me and clients

Pros

The best part is how simple it is for both my clients and me to use.

Cons

I can't think of any downside at all, it's been wonderful.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CK

Cam K.

Sports, 1-10 employees

5.0
October 2022

Mobile app is easy to navigate

Pros

Getting started with it feels very simple. The mobile app is simple to move around in and it works well across all the applications I use.

Cons

There is still a bit of a learning curve at the beginning especially when setting everything up and linking accounts. At first, it can also be confusing to tell whether credits have actually been applied to the account.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9

PD

Paulo d.

Electrical/ Electronic Manufacturing, 500+ employees

5.0
October 2022

Best app for banking

Pros

Compared with the other banking apps I use, this one has been the simplest to navigate.

Cons

I've been using it for under six months and up to this point, I haven't run into anything I dislike.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10