PayPal Software

PayPal Software Reviews

Total 5098 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

20%

3

Stars

4%

2

Stars

1%

1

Stars

3%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

YY

Yiğit Y.

Computer Software, 101-500 employees

5.0
October 2022

quicker than other alternatives

Pros

Sending money to a seller or a friend is really convenient with this service, as long as the other person has an email address. I had a case where someone said they could source and send me a product I wasn't able to purchase on eBay. I shared the email address linked to my account, they sent me a payment request for the exact amount and I simply approved it and paid using the credit card already connected to my account. Having a system that makes transactions this practical is genuinely valuable and it feels quicker than other alternatives.

Cons

The only issue I have is that it stopped operating in Turkey and that is a major drawback because I can't use it anymore.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SD

Soumen D.

Internet, 1-10 employees

5.0
October 2022

Payment gateway that people trust

Pros

So easy to use and it's a payment gateway people trust all over the world.

Cons

The settlement time is acceptable and overall it works well but I'd be even happier if the processing time were reduced.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Management Consulting, 1-10 employees

5.0
October 2022

Handles payments well

Pros

Handling card payments and transferring money between users feels very convenient and simple.

Cons

It isn't linked to phone numbers.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Computer Software, 1-10 employees

4.0
October 2022

Payment process made easy

Pros

Using this product feels very easy and it makes each payment process simple.

Cons

it isn't accessible to everyone especially users in Africa and that seems to be the biggest issue with the product.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

LK

Laurie K.

Medical Devices, 51-100 employees

3.0
October 2022

account freezes cause delays

Pros

Being able to use it for online shopping is really convenient and I also appreciate having my bank accounts stored there so I can still pay from almost anywhere even when I don't have my card with me.

Cons

They can freeze your account and block access to your money and if it happens by mistake, it can take weeks to get it unlocked. It's also concerning how easily people have reportedly been able to hack into the database.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

5

Functionality

5

JJ

Juliet J.

Health, Wellness and Fitness, 1-10 employees

5.0
October 2022

superb tool for cross-border payments

Pros

It has been dependable and simple. It makes handling money convenient and simple especially when sending or receiving cross-border payments and accepting multiple currencies. Getting funds into the account is hassle-free and transferring the balance to a local bank account is also very convenient.

Cons

This tool still isn't available in certain countries and that cost me chances to earn from clients based there. The platform can also feel a little overwhelming for first-time users and some people consider its fees higher than those of other similar apps.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

FJ

Fabien J.

Retail, 11-50 employees

5.0
October 2022

perfect for banking transactions

Pros

PayPal is perfect for banking transactions and online payments and it's very simple to use.

Cons

I haven't come across any negative points.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

BB

Björn B.

Information Technology and Services, 1-10 employees

4.0
October 2022

Flexible checkout for customers

Pros

As a payment option for online stores, it is quite simple to integrate. Its widespread use is a big advantage and even customers without a PayPal account can still complete the payment process, for example by using a credit card. That gives the checkout a lot of flexibility.

Cons

In Germany, I still miss the option to top up a PayPal balance with cryptocurrencies like Bitcoin or Ether. On top of that, the fees for store operators are relatively high.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

GC

Giulia C.

Information Technology and Services, 101-500 employees

5.0
October 2022

simple steps to pay

Pros

Making payments online takes just a few quick and simple steps with this product. It also works really well for sending and receiving money and the support center handles any issue in a very short time.

Cons

When paying from a mobile device, it often redirects to an external web page where you have to manually enter your login details. It would definitely be more convenient if it sent you straight to the app instead.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

RM

Roy M.

Graphic Design, 500+ employees

4.0
October 2022

clearly visible key options

Pros

Right away, the interface felt very simple to use and the key options like sending and requesting money are clearly visible. Being able to pay directly from my phone is really convenient and it also makes sending money to friends and family simple without needing to visit a bank.

Cons

It still lacks a way to withdraw funds without having a bank account. Since some people do not have one, that limits who can actually use it. The processing time for money can also feel a little too slow.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

A

Anonymous

Management Consulting, 1-10 employees

5.0
October 2022

Works in many countries

Pros

Using it feels simple, payments go through quickly and it works in many countries around the world.

Cons

They should expand their network more across the Middle East.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SC

Shubhodeep C.

Marketing and Advertising, 500+ employees

5.0
October 2022

Freelancing payments made simple

Pros

Back when I started freelancing to make some extra money, I ended up using it as the payment method for getting paid by overseas clients and platforms like Fiverr. When a payment comes in in USD, the money is automatically transferred to my linked bank account. It has been really helpful for me especially when it comes to receiving payments, tracking them and keeping a proper record of every transaction.

Cons

It has been an excellent platform for me and was especially useful during my freelancing days. I honestly haven't come across any drawbacks with it and it has fully met my expectations.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AS

Athar S.

Electrical/ Electronic Manufacturing, 1-10 employees

5.0
October 2022

Gives strong sense of security

Pros

It gives me a strong sense of security and receiving or sending money is very convenient.

Cons

I honestly haven't run into anything to dislike, everything has been working well for me so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MK

Manish K.

Computer & Network Security, 500+ employees

5.0
October 2022

transaction failures are rare

Pros

Itl feels simple and transaction failures are very rare which makes it dependable for regular payments.

Cons

the processing can take a bit longer than expected.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SN

Shivam N.

Marketing and Advertising, 1-10 employees

5.0
October 2022

Best option for freelancers and bloggers

Pros

As a freelancer, blogger or digital marketer, this feels like the best option because it lets you receive payments in multiple currencies without any hassle.

Cons

There is a fee when converting funds into the currency your bank accepts although I wouldn't really call that a major downside, just something worth mentioning.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A

Anonymous

Professional Training & Coaching, 500+ employees

5.0
October 2022

Responsive interface

Pros

One thing that really stands out to me about this software is how responsive the interface feels. It runs without bug issues or crashes and the security is excellent while still being trusted by a huge number of users. The part I value the most though, is being able to make purchases abroad with confidence, knowing the payment will go through safely.

Cons

the only thing I do not like about this software is the typography they chose for the design. I think there are better font styles that could look more attractive while also feeling elegant.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

KA

Keila A.

Accounting, 11-50 employees

5.0
October 2022

Easy to pick up

Pros

This payment app is very simple and easy to understand.

Cons

I don't like the reports it generates because they fall short.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

NB

Nadeem B.

Computer & Network Security, 51-100 employees

5.0
October 2022

Timely payments

Pros

Payments are sent and received securely and the transactions are completed on time.

Cons

The fees for transactions are a little higher than with some other services and there are times when reaching customer support can be difficult.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

SRA

Sergio Raúl A.

Primary/ Secondary Education, 1-10 employees

4.0
October 2022

Useful for remote payments

Pros

Being able to collect payment for work done remotely is a real advantage.

Cons

The complicated part is converting those payments into cash.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

JNS

Juleixy Nicole S.

Food & Beverages, 11-50 employees

4.0
October 2022

Happy so far

Pros

It's simple to use and manage for work-related tasks.

Cons

Overall I'm happy with everything, the only part that feels a bit complicated is linking the accounts.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

8

Functionality

7