PayPal Software

PayPal Software Reviews

Total 5098 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

20%

3

Stars

4%

2

Stars

1%

1

Stars

3%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

MÁP

Miguel Ángel P.

Law Practice, 500+ employees

4.0
October 2022

Budget-friendly for international transactions

Pros

It is very simple to use and affordable for international transactions.

Cons

Getting started was a bit difficult and I had trouble verifying my phone code when creating my account.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

EC

Elyes C.

Information Technology and Services, 11-50 employees

5.0
October 2022

Easy card setup

Pros

Setting up my cards on PayPal is pretty simple even with the verification steps involved. It feels like a secure way to handle payments.

Cons

It still isn't available in a lot of countries around the world.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

TS

Troynique S.

Accounting, 1-10 employees

4.0
October 2022

Reliable payments with Paypal

Pros

Using it is simple and it's been very dependable whenever I've needed it.

Cons

Lately though, I've been running into login problems because it keeps showing an error message.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

TS

Tre S.

Retail, 500+ employees

5.0
October 2022

all-in-one payment platform

Pros

Getting started with it is simple and the setup doesn't take much effort. Everything you need is available in one place on a single platform which makes it very convenient to use.

Cons

That said it may not feel as user-friendly for everyone especially depending on someone's age or how comfortable they are with technology.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

GG

Gaby G.

Medical Devices, 500+ employees

4.0
October 2022

Good functionality

Pros

The functionality is really good and everything works quickly and efficiently.

Cons

The pricing is on the expensive side and the fees are quite high.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

8

MGS

Margareth Glorisel S.

Human Resources, 1-10 employees

4.0
October 2022

helps protect your money

Pros

I really appreciate the refund control and the way it helps protect your money. It also always sends an email when accessing your account which adds a sense of security. Another positive point is that it makes paying for apps much more convenient.

Cons

mobile app is not something I enjoy using and it's frustrating that I can't access it on my phone unless I have Wi-Fi.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

CMG

Carlos Mauricio G.

Human Resources, 1-10 employees

3.0
October 2022

clear layout

Pros

Its basic layout for entering information works well and the integration agreements with banks are a plus.

Cons

There isn't enough explanation about why money is withheld when purchases are considered invalid.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

6

DB

Daeus B.

Food & Beverages, 1-10 employees

5.0
October 2022

Polished user experience

Pros

Getting it integrated was simple and the user experience felt polished. Customers were very happy with how simple the payment process was which made checkout much more convenient overall.

Cons

It would be even better if analytics could be viewed all in one place instead of having to pull data from my site and piece it together manually.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RB

Roxanne B.

Hospital & Health Care, 500+ employees

4.0
October 2022

Free access and broad availability

Pros

PayPal is widely available and free to use which makes it convenient to get started without any hassle.

Cons

the platform can feel confusing and it would be better if the interface were more user-friendly.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

SB

Salim B.

Design, 1-10 employees

5.0
October 2022

Helpful support and quick access

Pros

Customer support is solid and getting into the platform is very convenient.

Cons

The app has quite a few bugs and using it isn't as simple as it looks.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

XA

Xavi A.

Telecommunications, 1-10 employees

5.0
October 2022

Must-have for online business

Pros

The app is simple to understand and the interface is really well designed. If you run an online business, this is something you really need to have.

Cons

The only downside is the commissions although that's pretty common with apps in this category.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

LG

Lourdes G.

Supermarkets, 500+ employees

4.0
October 2022

safe payments across platforms

Pros

Paying with it is very convenient, it works on a wide range of international platforms and the two-step authentication adds extra security.

Cons

It still isn't available on every sales platform such as Amazon for business-related reasons and it also hasn't expanded enough in Latin America. There are also some security gaps especially when it's used together with its close partner eBay. It could be even better if it added installment payment options.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

SG

shelley g.

Food & Beverages, 1-10 employees

5.0
October 2022

Excellent for payments and shopping

Pros

Sending and receiving money is really simple and it works very well for online shopping too.

Cons

I honestly don't have anything negative to mention about it, at least from my experience.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CC

Claudemir C.

Computer Software, 1-10 employees

4.0
October 2022

Versatile integrations

Pros

It connects well with a wide range of services and tools, offers several useful features for managing cards and payments and has an excellent API for building custom integrations.

Cons

I didn't run into any issues during the time I used it.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Civic & Social Organization, 1-10 employees

3.0
October 2022

Useful online trading features

Pros

It's a solid program with a fair level of security and it includes many important features for doing business and trading online.

Cons

Transfer fees are where it really falls short since moving money from one account to another or from the account to a linked bank account ends up being very expensive.

Rating Distribution

Ease of use

6

Value for money

4

Customer Support

6

Functionality

6

SM

Samuele M.

Health, Wellness and Fitness, 1-10 employees

5.0
October 2022

no flaws

Pros

Getting started takes almost no effort and sending or receiving money is just as simple. Whether I use the website or the app, everything feels very simple and user-friendly. On top of that, it offers protection for purchases of goods and services which many other platforms don't provide.

Cons

I haven't noticed any obvious flaws with this software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

PP

Prem P.

Information Technology and Services, 1-10 employees

5.0
October 2022

Reliable since 1997

Pros

It has been delivering reliable service since 1997. It's simple to integrate with almost any platform, offers broad retail support and works well with automation integrations too.

Cons

The fee structure can be pretty confusing and takes some effort to fully understand.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

PS

Palla S.

Computer Software, 11-50 employees

5.0
October 2022

Works in India

Pros

Just by entering an email address, you can send and receive money from practically anywhere. It works in India as well as many other countries. The FIRA report comes in handy for tax filing and the transactions and reports are all clear and simple to understand.

Cons

The commission is a bit on the higher side. Your data is still retained even after closing the account and if hackers get access to your credit card details, billing could be misused.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Computer Software, 51-100 employees

4.0
October 2022

takes very little effort

Pros

Across almost every country, we're able to use the app without much trouble. It lets us send payments with very little effort.

Cons

Right now, it's blocked in my country due to regulations so I'm not able to use it here.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

NB

Nathan B.

Internet, 1-10 employees

3.0
October 2022

Pricey conversions

Pros

Receiving and accepting payments from around the world is very fast and simple with PayPal and it works well for businesses of any size to handle both personal and business transactions.

Cons

The exchange rates and currency conversion fees are noticeably higher than with other providers and they can cut into profits pretty quickly.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

6

Functionality

6