PayPal Software

PayPal Software Reviews

Total 5098 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

20%

3

Stars

4%

2

Stars

1%

1

Stars

3%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

MNS

Mohammed Nazmuss S.

Graphic Design, 1-10 employees

5.0
October 2022

makes business operations manageable

Pros

It has been a widely accepted payment option which makes it really useful for doing business with customers in different countries. It offers a simple payment solution, helps make day-to-day business operations more convenient and the charges are lower compared to some other options.

Cons

PayPal payment services are still not available in some countries. It would be much better if the company expanded its business and payment support to those regions as well.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

A

Anonymous

Food & Beverages, 11-50 employees

4.0
October 2022

support team responds quickly

Pros

Buying things is very convenient, invoicing sales is simple and customer support usually responds quickly.

Cons

When you contact customer service, you may reach an automated system and it does not always understand or address what you actually need.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

DM

Daniel M.

Photography, 1-10 employees

4.0
October 2022

Lovely gift incentive

Pros

Using it for payments is simple and the gift incentive offered to every user is the part I appreciate most.

Cons

That said it can suddenly block users and freeze or hold funds in their accounts which is really frustrating for us.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

GB

giammaria b.

Oil & Energy, 1-10 employees

5.0
October 2022

User-friendly and secure

Pros

Quite user-friendly and it gives me a strong sense of security every time I make a payment.

Cons

After many years of using it for all kinds of purchases and payments, I honestly haven't run into any problems.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

AJS

Ariza Joy S.

Cosmetics, 1-10 employees

4.0
October 2022

sending and requesting money made simple

Pros

Using it feels very simple especially when it comes to sending money and requesting payments.

Cons

Since the app is so simple to use, there really aren't any complications with using it at all.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

VS

Victor S.

Consumer Electronics, 1-10 employees

4.0
October 2022

Good experience spanning many years

Pros

I've been using it for years to pay for services and to make purchases from service providers around the world.

Cons

Changing the password is a hassle and coming up with one that meets the security requirements can be difficult for me.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

MC

Madan C.

Accounting, 101-500 employees

5.0
October 2022

keeps a record of past data

Pros

A big plus is that it keeps a record of past data and gives useful, insightful information along the way.

Cons

Up to this point, I haven't come across anything negative and everything has been working well.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Marketing and Advertising, 1-10 employees

5.0
October 2022

Easy to use and quick

Pros

Payments go through quickly, it uses minimal data and the platform is simple to use.

Cons

It doesn't work offline and you still need some basic knowledge to use it properly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DL

Danica L.

Chemicals, 51-100 employees

5.0
October 2022

works with several partner apps

Pros

It has been really worthwhile for me since I enjoy earning through apps and it works with several partner apps when it comes to cashing out money. It's also very simple to navigate and I can access and use it across different platforms without any trouble.

Cons

When I try to send money to certain users, their name sometimes does not appear after I type it in. Strangely, if I use a different account, the name shows up right away. I'm not always sure where the issue is coming from especially since I've already checked the details multiple times.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Construction, 11-50 employees

4.0
October 2022

Gets the job done effectively

Pros

It's convenient, works from practically anywhere in the world and gets the job done effectively. On top of that, it's simple to use and most importantly, it feels secure.

Cons

Haven't run into any issues with the software. If anything does come up later, I would definitely share it here.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

JLT

Jose luis T.

Financial Services, 51-100 employees

5.0
October 2022

Handy payments between contacts

Pros

PayPal works really well for sending transfers making payments and collecting money between contacts. It's a very practical option for handling transactions with other people in one place.

Cons

Transfers can take a while to go through and the fees can be a bit expensive.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

MJ

Megan J.

Health, Wellness and Fitness, 1-10 employees

5.0
October 2022

Keeps multiple payment methods saved

Pros

It has been very convenient because the payment process feels secure and simple. I can use it to buy items online on almost any website which makes checkout a lot more easy. It's also helpful being able to keep multiple payment methods saved in one place.

Cons

Recently someone hacked my account and enabled two-factor authentication with a PIN they set up themselves. That locked me out completely and I couldn't get back into my account. Reaching customer service was a nightmare and I never managed to speak with a real person. Since that happened, I've been much more cautious about using it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

MR

Martha R.

Graphic Design, 1-10 employees

5.0
October 2022

Nice integrations

Pros

Paying with it feels simple and secure and it works well with other platforms too.

Cons

Where I live, it still doesn't let me link a bank account.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Education Management, 101-500 employees

4.0
October 2022

Transactions take no time

Pros

Using it feels user-friendly and transactions take very little time to complete.

Cons

It still isn't widely known by a lot of people and it's not included in most payment apps.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

JEL

Jorge Enrique L.

Logistics and Supply Chain, 11-50 employees

5.0
October 2022

Love how well it works

Pros

It's very user-friendly and I really love how well the system works.

Cons

I still haven't added a credit card yet.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AS

Ali S.

Computer Networking, 1-10 employees

3.0
October 2022

Fantastic refund protection

Pros

I've been using it for a long time and it's been a secure and convenient way to pay online. One thing I really appreciate is the refund protection since you can get your money back if you're not satisfied with an order from an online store.

Cons

The fees are too high and they charge both the sender and the receiver which honestly doesn't make much sense to me.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

6

Functionality

6

A

Anonymous

Translation and Localization, 500+ employees

5.0
October 2022

accepted almost everywhere

Pros

It's accepted by a huge number of businesses and platforms around the world which makes it really convenient to use internationally.

Cons

Fees they charge are ridiculously high.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

JA

Jay A.

Health, Wellness and Fitness, 500+ employees

4.0
October 2022

Buyers find me quickly

Pros

One thing that really helps is how simple it is for buyers to locate me. Since they already have my email address, they can find me without any extra help from me.

Cons

I have to click through a few menus just to figure out where to log out. It also took a little getting used to before I knew where the different settings were.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

KS

Kayla S.

Internet, 1-10 employees

1.0
October 2022

annoying limits and delays

Pros

there's nothing about it that I enjoyed and the whole experience felt awful. Even customer service was confusing and didn't make any sense.

Cons

They put limits on practically everything and make you go through verification over and over again. On top of that, transfers take far too long to complete.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

1

Functionality

1

KR

Kevin R.

Supermarkets, 11-50 employees

4.0
October 2022

Ideal for users who are not tech-savvy

Pros

It's a solid piece of software and the system is very practical especially for people who don't know much about these kinds of tools. It also makes it possible to receive money from different parts of the world which is really useful.

Cons

At first, it didn't seem very trustworthy to me because of those games that don't pay and make money by deceiving people but the software ended up proving how secure it really is. It's the best!

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8