Mohammed Nazmuss S.
Graphic Design, 1-10 employees
“makes business operations manageable”
Pros
It has been a widely accepted payment option which makes it really useful for doing business with customers in different countries. It offers a simple payment solution, helps make day-to-day business operations more convenient and the charges are lower compared to some other options.
Cons
PayPal payment services are still not available in some countries. It would be much better if the company expanded its business and payment support to those regions as well.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Anonymous
Food & Beverages, 11-50 employees
“support team responds quickly”
Pros
Buying things is very convenient, invoicing sales is simple and customer support usually responds quickly.
Cons
When you contact customer service, you may reach an automated system and it does not always understand or address what you actually need.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Daniel M.
Photography, 1-10 employees
“Lovely gift incentive”
Pros
Using it for payments is simple and the gift incentive offered to every user is the part I appreciate most.
Cons
That said it can suddenly block users and freeze or hold funds in their accounts which is really frustrating for us.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
giammaria b.
Oil & Energy, 1-10 employees
“User-friendly and secure”
Pros
Quite user-friendly and it gives me a strong sense of security every time I make a payment.
Cons
After many years of using it for all kinds of purchases and payments, I honestly haven't run into any problems.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Ariza Joy S.
Cosmetics, 1-10 employees
“sending and requesting money made simple”
Pros
Using it feels very simple especially when it comes to sending money and requesting payments.
Cons
Since the app is so simple to use, there really aren't any complications with using it at all.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Victor S.
Consumer Electronics, 1-10 employees
“Good experience spanning many years”
Pros
I've been using it for years to pay for services and to make purchases from service providers around the world.
Cons
Changing the password is a hassle and coming up with one that meets the security requirements can be difficult for me.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Madan C.
Accounting, 101-500 employees
“keeps a record of past data”
Pros
A big plus is that it keeps a record of past data and gives useful, insightful information along the way.
Cons
Up to this point, I haven't come across anything negative and everything has been working well.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Marketing and Advertising, 1-10 employees
“Easy to use and quick”
Pros
Payments go through quickly, it uses minimal data and the platform is simple to use.
Cons
It doesn't work offline and you still need some basic knowledge to use it properly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Danica L.
Chemicals, 51-100 employees
“works with several partner apps”
Pros
It has been really worthwhile for me since I enjoy earning through apps and it works with several partner apps when it comes to cashing out money. It's also very simple to navigate and I can access and use it across different platforms without any trouble.
Cons
When I try to send money to certain users, their name sometimes does not appear after I type it in. Strangely, if I use a different account, the name shows up right away. I'm not always sure where the issue is coming from especially since I've already checked the details multiple times.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Construction, 11-50 employees
“Gets the job done effectively”
Pros
It's convenient, works from practically anywhere in the world and gets the job done effectively. On top of that, it's simple to use and most importantly, it feels secure.
Cons
Haven't run into any issues with the software. If anything does come up later, I would definitely share it here.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Jose luis T.
Financial Services, 51-100 employees
“Handy payments between contacts”
Pros
PayPal works really well for sending transfers making payments and collecting money between contacts. It's a very practical option for handling transactions with other people in one place.
Cons
Transfers can take a while to go through and the fees can be a bit expensive.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Megan J.
Health, Wellness and Fitness, 1-10 employees
“Keeps multiple payment methods saved”
Pros
It has been very convenient because the payment process feels secure and simple. I can use it to buy items online on almost any website which makes checkout a lot more easy. It's also helpful being able to keep multiple payment methods saved in one place.
Cons
Recently someone hacked my account and enabled two-factor authentication with a PIN they set up themselves. That locked me out completely and I couldn't get back into my account. Reaching customer service was a nightmare and I never managed to speak with a real person. Since that happened, I've been much more cautious about using it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
8
Martha R.
Graphic Design, 1-10 employees
“Nice integrations”
Pros
Paying with it feels simple and secure and it works well with other platforms too.
Cons
Where I live, it still doesn't let me link a bank account.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Education Management, 101-500 employees
“Transactions take no time”
Pros
Using it feels user-friendly and transactions take very little time to complete.
Cons
It still isn't widely known by a lot of people and it's not included in most payment apps.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Jorge Enrique L.
Logistics and Supply Chain, 11-50 employees
“Love how well it works”
Pros
It's very user-friendly and I really love how well the system works.
Cons
I still haven't added a credit card yet.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ali S.
Computer Networking, 1-10 employees
“Fantastic refund protection”
Pros
I've been using it for a long time and it's been a secure and convenient way to pay online. One thing I really appreciate is the refund protection since you can get your money back if you're not satisfied with an order from an online store.
Cons
The fees are too high and they charge both the sender and the receiver which honestly doesn't make much sense to me.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
6
Functionality
6
Anonymous
Translation and Localization, 500+ employees
“accepted almost everywhere”
Pros
It's accepted by a huge number of businesses and platforms around the world which makes it really convenient to use internationally.
Cons
Fees they charge are ridiculously high.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Jay A.
Health, Wellness and Fitness, 500+ employees
“Buyers find me quickly”
Pros
One thing that really helps is how simple it is for buyers to locate me. Since they already have my email address, they can find me without any extra help from me.
Cons
I have to click through a few menus just to figure out where to log out. It also took a little getting used to before I knew where the different settings were.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Kayla S.
Internet, 1-10 employees
“annoying limits and delays”
Pros
there's nothing about it that I enjoyed and the whole experience felt awful. Even customer service was confusing and didn't make any sense.
Cons
They put limits on practically everything and make you go through verification over and over again. On top of that, transfers take far too long to complete.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
1
Functionality
1
Kevin R.
Supermarkets, 11-50 employees
“Ideal for users who are not tech-savvy”
Pros
It's a solid piece of software and the system is very practical especially for people who don't know much about these kinds of tools. It also makes it possible to receive money from different parts of the world which is really useful.
Cons
At first, it didn't seem very trustworthy to me because of those games that don't pay and make money by deceiving people but the software ended up proving how secure it really is. It's the best!
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8