Ronald L.
Construction, 1-10 employees
“Low-cost bank transfers”
Pros
Transferring money from it to a bank is affordable and the fees are quite low.
Cons
Everything works well for me overall although there's still room for further improvement.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anonymous
Consumer Electronics, 11-50 employees
“Fast payments and transfers”
Pros
Payments and transfers to third parties are handled quickly.
Cons
The transfer fee for sending money to third parties is very high.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Jacob B.
Construction, 1-10 employees
“Easy to switch between different cards”
Pros
It is easy to understand and I can switch between different cards without needing to update them every single time.
Cons
transfers involving bank accounts instead of debit cards can take a few days to process.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Evan O.
Non-Profit Organization Management, 1-10 employees
“Flexible payments and simple setup”
Pros
From both the customer side and the admin side, it is very simple to work with. Sending and receiving money is simple and their card processing for stores is priced competitively compared to other providers. It's also very user-friendly when it comes to using and integrating the processor.
Cons
The part I liked least was getting the website integration to feel smooth since that can be difficult to implement. After it's set up though, it works really well.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Bruno S.
Construction, 1-10 employees
“It'll grow even more”
Pros
One of the best things about it is that it lets you send and receive payments in any currency. If you use it only as a virtual wallet, you do not need to add bank account details at all since you can manage everything just with an email address. If you want to withdraw funds to a bank account, then you do need to link credit or debit card information. On top of that, it is very simple to use which is why I think some companies that have not adopted it yet are only taking time to catch up. I really have no doubt that more businesses will start using this platform as time goes on.
Cons
it comes with a savings limit although that can be increased by completing a request process.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Edison M.
Oil & Energy, 500+ employees
“satisfied with this app”
Pros
Being able to make payments and receive money without any hiccups is what I value most about PayPal.
Cons
Up to this point, I'm satisfied with the app and don't have any complaints.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Steven B.
Apparel & Fashion, 1-10 employees
“smooth across devices”
Pros
Whether I'm using my phone or a computer, it is simple to navigate and works really well.
Cons
I've genuinely loved everything about this app and haven't had a single bad experience with it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Shiela T.
Telecommunications, 1-10 employees
“Hassle-free and user-friendly”
Pros
Using it feels hassle-free overall and the whole platform is very simple to use. It's easy to manage through everything without confusion which makes managing transactions much more convenient.
Cons
One thing that concerns me is the login process not asking for a PIN. I think there should be a PIN required first because that would add an extra layer of security.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Anonymous
Education Management, 11-50 employees
“convenient top-ups and withdrawals”
Pros
Topping up the account is really convenient since I can just use my debit or credit card. I also appreciate being able to withdraw money straight to my bank account from pretty much anywhere in the world.
Cons
I only wish more merchants in Malaysia accepted it as a payment method.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Graphic Design, 1-10 employees
“ability to request payments from users directly”
Pros
I value being able to request payments from users directly through email. I also appreciate how transparent it is about fees, payment options and withdrawal methods. It's extremely useful for sending and receiving online payments worldwide without many requirements or ongoing maintenance costs.
Cons
Although there are no maintenance fees, the transaction costs can still be noticeable especially on very small amounts and that ends up affecting workers like me in Latin America.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Digvijay S.
Accounting, 500+ employees
“charges are quite low”
Pros
Just as the name suggests, it makes receiving payments from virtually anywhere really convenient. It's simple to manage and the transaction charges are quite low.
Cons
At this point, it has been working really well for me and I haven't run into any challenges yet. I'm happy using it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Jeany N.
Health, Wellness and Fitness, 51-100 employees
“Gives me more ways to pay”
Pros
Having this software gives me more ways to pay bills quickly and I can also send invoices straight from my account to someone else without any hassle.
Cons
Payments can still take time to go through, much like regular bank transactions. On top of that, the processing fees can get quite high depending on how much money you're sending.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Udelvina S.
Consumer Services, 1-10 employees
“Lot of high-quality features”
Pros
It offers a lot of high-quality features and feels completely secure for everyone involved in a transaction. On top of that, the customer service is excellent.
Cons
I don't have any complaints at all. Very happy with the software overall.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Jorge Enrique P.
Construction, 1-10 employees
“Helpful for protecting data”
Pros
It does a really good job of keeping my personal data protected which gives me a lot of confidence when using it.
Cons
Sometimes when sending dollars, too much gets deducted in taxes which can be frustrating.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Takeisha P.
Information Technology and Services, 500+ employees
“It has improved a lot”
Pros
It has been incredibly simple. I rely on it to pay for my lawn service, send money to my sister and even cover little things like Starbucks. It's connected to so many places and services which makes it really convenient.
Cons
It felt pretty buggy when it first launched but they've worked out all the issues that used to bother me. At this point, I honestly don't have anything negative to say about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Krista S.
Arts and Crafts, 1-10 employees
“simple vendor fee setup”
Pros
Getting it in place for our events was pretty simple and it gave our vendors a convenient way to pay their application and vendor fees.
Cons
Working through payments that get put on hold isn't especially user-friendly and parts of the interface can be a bit confusing.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Ronald P.
Sports, 11-50 employees
“Has become well-known”
Pros
It's simple to use and it has become a very well-known platform.
Cons
It's only available in certain countries which really limits who can use it.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Fabian Z.
Retail, 1-10 employees
“allows me to plan properly”
Pros
Whenever I receive a payment through it, the money usually shows up in my bank account within no more than three days. With that timing in mind, I can plan properly and handle logistics without any issues once the funds are reflected online.
Cons
I used to be able to reach someone directly to report issues as a customer but the last few times I tried to get help with some simple problems, I wasn't able to contact anyone successfully.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Yves Patrick E.
Civil Engineering, 500+ employees
“Features depend on the region”
Pros
It really makes online payments more convenient and does its job well as an electronic wallet, acting as a bridge between a Visa card and digital transactions.
Cons
Its features are limited depending on the region you're in such as in parts of Africa.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
4
Ramon T.
Transportation/ Trucking/ Railroad, 11-50 employees
“easy payments for shopping”
Pros
Paying someone or buying something with this product is very easy and that's what makes me keep using it.
Cons
There are times when it isn't all that useful for me but it still comes in handy when I'm shopping and have the option to pay with it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10