PayPal Software Reviews

“Wonderful payment processing app”

Pros

As an end user, this payment processing app has been fantastic. It's simple to use and does exactly what you need it to do.

Cons

Nothing to complain about yet, it's been a really solid little program.

“Very convenient to use”

Pros

Sending and receiving money with it is really simple which makes it very convenient to use.

Cons

The frustrating part is logging in because it asks for a security code every single time which can be a bit annoying.

“feels like the gold standard”

Pros

It feels like the gold standard so there's not much to complain about. It's simple to use and just as easy to manage on the admin side.

Cons

It still isn't accepted on every website. The desktop interface also feels a little buggy at times.

“connects with nearly everything”

Pros

I really appreciated being able to link my account to just about any platform out there.

Cons

not many consumers seem to be using it anymore.

“protects both customers and sellers”

Pros

Its great how well it protects both customers and sellers. It feels very secure and being able to receive payments from anywhere in the world makes it even more useful.

Cons

At times, transfers to my bank account take longer than expected although the money always arrives in the end. Also some cards are not compatible with it which can be frustrating.

“The best technical support I've seen”

Pros

Getting started with this service feels very simple and using it day to day is pretty effortless. It works really well for anyone looking to start a business, whether that is person-to-person selling or running an online store because the payment processing is fast, invoice creation is convenient and the fraud protection adds a lot of value. Security and usability are both strong points and the modern analytics tools are a nice bonus. On top of that, the technical support is among the best I have seen in the payments space.

Cons

cash management software market is very competitive so relying only on this platform is becoming harder. With so many alternatives available, it can be difficult to stay fully committed to just this service.

“one of the simplest payment platforms”

Pros

Its been very easy to use. It's one of the simplest payment platforms I've used.

Cons

For what we use it for, I haven't run into any drawbacks with the software.

“Simple global money transfers”

Pros

Moving my money around the world with it is simple and hassle-free which makes the whole process really convenient.

Cons

The buttons for accessing other services don't seem to be available in my PayPal app.

“More customers through paypal”

Pros

It helps me sell to people who don't have credit cards so more customers can still buy my products. Getting it set up was also quick and simple.

Cons

Getting in touch with support when you actually need help can be frustrating. I've also heard stories about people struggling to withdraw their money so I usually avoid keeping much in the account.

“older customers know how to use it”

Pros

Working with older customers, I appreciate that many of them already recognize PayPal and feel comfortable using it compared with other online payment options. Because they already trust it and know how it works, I don't have to spend extra time explaining the process or reassuring them that it's secure.

Cons

I don't have any real complaints. The only thing I'd change is making the "recurring payments" feature a bit more simple to locate.

“Dynamic platform”

Pros

It's a secure, dependable and very dynamic platform for users which makes handling payments feel trustworthy and practical.

Cons

It does feel quite limited when it comes to multitasking and how those tasks can be developed or managed.

“Support staff always helps”

Pros

It is a very practical platform and extremely simple to use. The customer support team is also very helpful whenever needed.

Cons

At the beginning, using it can feel a little confusing.

“interface is easy to handle”

Pros

Using this software has been a very simple experience. The interface is easy to handle and I appreciate that it doesn't rely on the kind of dark patterns other payment platforms use to steer people toward choices they didn't intend to make.

Cons

I haven't run into any problems with this software so I really don't have any negatives to mention. I also haven't needed to contact customer service so I can't say anything about that side of the experience.

“Simple payments for global trade”

Pros

I prefer using software that's simple and very easy to work with. With this software, I'm able to make payments to the global trade market which I appreciate.

Cons

There are no drawbacks that I can mention here.

“Very tight security”

Pros

The security is very tight. If anything looks suspicious, they reach out right away or place a restriction on the account until you can get in touch with them.

Cons

I honestly don't have any cons when it comes to using it.

“great tool”

Pros

PayPal is widely recognized and trusted by online customers and it adds an extra layer of protection for their personal and payment information.

Cons

At times, the fees feel a bit higher than what some other companies charge.

“instant notifications”

Pros

Our customers have no trouble using the online design ordering system we set up which makes the whole checkout process more convenient. We also receive instant notifications whenever a payment comes through or an order is placed.

Cons

I'm not exactly thrilled with the fees but they seem pretty standard these days no matter which service you use and clients usually don't push back on them.

“long waits”

Pros

By the third call, I finally reached an American representative who handled the issue and got it resolved.

Cons

It took three calls to PayPal before I could get the help I actually needed. I already had a line of credit and only wanted to assign that credit to a specific card they offer. Twice, after speaking with someone in the credit card department, I was transferred to the debit card department instead. The most frustrating part was how long it took just to reach a live representative. At every step, I had to give the last four digits of my SSN and my phone number. I told the automated system what I needed but once I finally got to a person, they asked me to explain it all over again. Then, after being transferred those two times, the next person asked the same question again. In the end, it took me more than an hour to get help.

“Suitable for running an online business”

Pros

It feels very simple and convenient. Since almost everyone has a phone and access to a credit card, it's something most people can use without much trouble. It also works really well for running an online business.

Cons

I don't like that you can't use it to pay in a restaurant or other public places.

“They provide reassuring security”

Pros

The security this company provides when making payments is really reassuring.

Cons

I think it should also offer something similar to Bizum, with the option to make free transfers.