PayPal Software Reviews

“Security you can trust”

Pros

The thing most of us always look for is strong protection for our information and this platform has delivered the level of security we were hoping for.

Cons

At times it can feel a little confusing to use especially when it comes to receiving transfers.

“King of e-commerce”

Pros

It's basically the king of e-commerce. What we appreciate most is its worldwide presence since we can pay for services in almost any part of the world.

Cons

It still doesn't have full coverage in many Latin American countries and that's the only thing we don't like.

“Most secure option”

Pros

Among payment apps, this is one of the most secure options I've used for sending money and processing payments. It's very simple to navigate and the app does an excellent job with security checks and sign-in alerts which makes me feel very safe using it. It also works really well for creating invoices for my small side business selling art.

Cons

Compared with apps like Venmo and Square, other payment tools offer more convenient options for in-person transactions such as QR codes and chip scanners. This one takes a little longer to use so I usually avoid it when I'm making face-to-face sales.

“considerate staff”

Pros

Payments go through quickly, it's simple to use and support is always there whenever I need help.

Cons

I don't have anything negative to say about it.

“They offer variety of products”

Pros

What really stands out is the low fees, the variety of products they offer, the helpful support and how convenient it is to access my account from anywhere at any time.

Cons

business accounts don't come with a routing number and account number and they also don't provide a store card-on-file option to preauthorize a charge for a later date.

“handy payments and email sync”

Pros

it feels simple, the payment options are simple to work with and it can automatically link with an email account.

Cons

One thing I don't care for is who founded the company.

“Fast person-to-person transfers”

Pros

Sending money between people is really simple and the whole transfer process feels very convenient.

Cons

The fees are quite high and that's something that really needs to be addressed.

“The only way I shop online”

Pros

It is extremely simple and I really appreciate that my payment information stays protected. It's honestly the only way I shop online now.

Cons

I haven't run into any problems with it at all so far.

“It works well”

Pros

Its so easy to use and the transactions work just the way the app says they will. It also feels secure to use which gives me confidence when handling payments.

Cons

When you need a transaction completed urgently, you still have to wait for the estimated processing time the app provides.

“easy way to send donations for nonprofits”

Pros

Even people with no IT background can use it without any trouble which really matters for older users who just want a quick, simple way to donate to our non-profit.

Cons

Of course, fees are still something to consider but compared with other platforms, the pricing is fairly reasonable. The discounted rate for non-profits makes it a very solid option overall.

“Manages recurring payments well”

Pros

Handling payments worldwide is incredibly convenient with it. It also lets you store your credit cards and manage recurring payments in one place which is really helpful because if you replace a card, you don't have to update the payment details with every single provider.

Cons

It's not the most affordable payment service and there are times when the customer support could be better.

“convenient for reporting”

Pros

The transactions page and reporting tools are simple to use and connecting other accounts is both useful and fairly simple to set up.

Cons

Customer support falls short in both quality and in showing real concern for business owners.

“Customer service is so bad”

Pros

Sending and receiving money can be really quick and creating invoices is fairly simple.

Cons

Dealing with customer service is a headache. A lot of the time you just get automated responses or no answer at all and even when someone does respond, they often don't seem to understand the issue you're trying to explain which makes the whole process difficult.

“offers simple solutions”

Pros

Getting it integrated was simple and it offers simple solutions that work well.

Cons

It feels a bit too strict at times and there isn't much control over the authentication process.

“smooth Calendly integration”

Pros

Simple to set up and use and it worked really well when integrating with the Calendly app.

Cons

The processing fees are a bit higher than what some competitors charge.

“Calculates exchange rate automatically”

Pros

The exchange rate is calculated automatically which keeps things simple and convenient during payments.

Cons

At times, payments get delayed in the app and I have to try again to get them through.

“Feels logical”

Pros

Its versatility and the logical way it works make it very pleasant to use.

Cons

Sometimes the app freezes and when that happens, we just restart it.

“processing fees are low”

Pros

I find it easy to manage. It supports multiple currencies, the processing fees are low and transactions usually go through quickly.

Cons

A few currencies still aren't supported which can be frustrating for some users.

“Perfect for busy days”

Pros

Whenever I'm buying through third-party sites like Marketplace, this is the option I trust most because it feels secure. It also makes daily payments much more convenient especially with a busy schedule since I don't have to keep withdrawing cash all the time.

Cons

I'd really like to see better access in international markets. I enjoy buying from small shops in India but they end up paying a pretty high cost to use it.

“Unparalelled ease of use”

Pros

So easy to use. It's really gives a strong sense of security for everyone.

Cons

Something that could be better is the withdrawal or transfer minimum since you need at least $10. I hope they eventually allow transfers starting from $5 instead.