PayPal Software

PayPal Software Reviews

Total 5098 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

20%

3

Stars

4%

2

Stars

1%

1

Stars

3%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

AL

Alyson L.

Consumer Services, 11-50 employees

4.0
October 2022

Helpful for running a business

Pros

Simple to use and genuinely helpful when it comes to keeping a business running properly.

Cons

The link doesn't always work and there are times when the security feels a bit unreliable.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

BG

Brittany G.

Real Estate, 500+ employees

3.0
October 2022

weak security

Pros

At first, I relied on it quite a bit since it was one of the only options available to me for processing online payments. It was very user-friendly and transactions usually went through pretty quickly.

Cons

My account security was compromised and someone hacked into it.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

5

SB

Sunjay B.

Accounting, 1-10 employees

4.0
October 2022

accessible from any device

Pros

Using it has been simple and I can get to it from pretty much any device without any hassle. I also have it connected to my store and the integration worked out without any trouble.

Cons

What still doesn't make sense to me is why funds get held sometimes. Those holds can slow down my business and it's even more frustrating when customer support takes a while to respond.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

6

Functionality

6

EO

Erica O.

Human Resources, 1-10 employees

5.0
October 2022

An amazing app

Pros

It's easy to use with bank accounts and it works well for sending or sharing money with friends, family and even for business.

Cons

I haven't run into any issues. It's been an excellent app to use.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DJ

Dylan J.

Design, 1-10 employees

5.0
October 2022

Fast online checkout

Pros

It makes online shopping really convenient with quick transactions and a fast checkout process.

Cons

Haven't run into any issues at all. It has been really reliable for shopping.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

TD

Tesla D.

Hospital & Health Care, 1-10 employees

5.0
October 2022

Feels very efficient

Pros

Getting started with it was simple and the whole thing feels very efficient. Setup didn't take much time and using it day to day has been simple and convenient.

Cons

I haven't really run into any downsides. The only thing I'd add is that it would be nice if it were available on every platform.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JM

Justine M.

Human Resources, 101-500 employees

4.0
October 2022

Versatile and available everywhere

Pros

I like how versatile it is and how widely it's available internationally. It's simple to use and the transaction process goes through without issues.

Cons

The invoicing feature can be slow and customer support also takes too long to respond.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

LB

Lisa B.

Retail, 11-50 employees

5.0
October 2022

user-friendly nature

Pros

Really user-friendly overall and it lets me search for and find clients quickly.

Cons

Whenever a complaint is filed, they don't give the supplier much chance to handle it and seem to assume the supplier is at fault every time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

PM

Patrick M.

Telecommunications, 51-100 employees

5.0
October 2022

Handle orders from anywhere

Pros

Being able to handle orders from virtually anywhere while keeping transactions secure is one of the biggest advantages for me.

Cons

The internet is never completely safe and there are always scammers out there to watch out for.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Environmental Services, 11-50 employees

5.0
October 2022

Using it since 2004

Pros

It has been around for a long time and I've been using it since 2004.

Cons

There really isn't much about the software that I dislike.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

FA

Frank A.

Veterinary, 11-50 employees

2.0
October 2022

Woke policies push users away

Pros

PayPal which also owns Venmo, has been helping people handle online transactions for years. When they actually process the payment and step in with buyer protection against scammers, the service feels reasonably worthwhile.

Cons

Lately, it seems like they've taken an approach that feels too aligned with woke policies or even something resembling China's social credit system and that does not sit well with me as an American user. Because of that, I'm looking at other options and moving to alternatives.

Rating Distribution

Ease of use

4

Value for money

3

Customer Support

4

Functionality

3

JS

Julián S.

Marketing and Advertising, 11-50 employees

4.0
October 2022

Has diverse options and features

Pros

The number of platforms that accept this system makes it almost essential. Its different options and features make it an excellent app for small and medium-sized businesses.

Cons

The taxes and currency conversion fees can be excessive in some cases.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

WC

Wilfred C.

Civil Engineering, 1-10 employees

5.0
October 2022

It is everywhere I need it

Pros

No matter where I am, I can use and access it without any trouble. My family uses it too which makes it even more convenient for all of us.

Cons

I really don't have any complaints. This software has been very helpful for me so I honestly can't point to any downsides.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MA

Mouath A.

Marketing and Advertising, 1-10 employees

5.0
October 2022

Combined card balance is fantastic

Pros

I appreciate how it can combine multiple cards into a single usable balance automatically. For example, if you have $100 across three different cards, you can still make a purchase of around $250 through it. A lot of websites won't let you do that and instead require each card to be used separately for each order so this feature is genuinely very useful.

Cons

The fees are quite high and the part I dislike most is how long it can take to send or receive payments. There was one time when it took a full day just to receive $40 because of the checking process and source verification. On top of that, it feels pretty limited in some areas especially when it comes to accepting gift card balances.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

ML

Maryell L.

Farming, 1-10 employees

5.0
October 2022

they offer rewards

Pros

Using it for payments feels easy, the processing goes through without issues and they also offer some rewards which is a nice bonus.

Cons

I honestly haven't run into any problems with this app and it's something I'd confidently recommend to my friends.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

JZ

Jiabao Z.

Health, Wellness and Fitness, 51-100 employees

5.0
October 2022

Security matters most for me

Pros

Security matters most in payment software and this is where it really delivers. It feels very safe to use and I don't have to share my bank details with all kinds of websites when I shop online which adds an extra layer of protection for my personal information.

Cons

At this point, I haven't come across anything that needs fixing. It's been good for me so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

IP

Iskren P.

Medical Practice, 1-10 employees

5.0
October 2022

Can transfer money from app to account

Pros

Moving money from apps into my account is really convenient with PayPal.

Cons

It can take quite a while for the funds to actually show up in my account.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KR

Karthi R.

Computer Software, 1-10 employees

5.0
October 2022

Top electronic payment platform

Pros

Among electronic payment platforms, this is one of the best I've used. It's especially useful for small business owners because it lets you send and receive money for a low fee while still offering a very high level of security and protection. Transactions are handled quickly and the platform's wide network of connections with financial institutions around the world adds a lot of value. Another standout part is how fast the site responds to comments and concerns and it also provides a dispute resolution center when problems come up. Withdrawals also feel safe and reliable, with checks in place to confirm there is no fraud or money laundering.

Cons

After using it for quite a long time, I honestly haven't come across any real downsides. That said, a lot depends on the user. If someone's transactions are completely legitimate, everything tends to move quickly and without trouble. But if illegal activity is involved, then using the application can obviously create serious risks for that person.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

A

Anonymous

Machinery, 51-100 employees

4.0
October 2022

Automatically converts shipping address into english

Pros

When buying things from overseas websites, it really helps to have my address registered in English. Since I usually keep my Japanese address information saved in English, the shipping address is automatically converted as well which saves me a lot of time and effort when entering it.

Cons

There still aren't that many domestic sites that support it yet so it would be even more convenient if more of them started offering it in the future.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

LJL

lara jane l.

Real Estate, 51-100 employees

5.0
October 2022

The added sense of safety is a plus

Pros

It feels secure and simple to use, it's accepted almost everywhere and overall it's been truly amazing. The added sense of safety is a big plus too.

Cons

It's secure and simple to use but the one real downside is that the fees can be excessive.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10