Renzo N.
Information Technology and Services, 1-10 employees
“Takes no time to get going”
Pros
Getting started with it is very simple and I can have my account ready to receive payments from around the world within just a few hours. Another big plus is that people can still complete a payment with their credit or debit card even if they don't have an account.
Cons
I'd really like to see the current value of currencies that include taxes at the time of purchase such as the Argentine peso.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tara H.
Real Estate, 1-10 employees
“Helpful notifications”
Pros
Almost everyone already uses it which makes sending money really convenient. It feels secure, you get notifications anytime money is sent or received and reporting fraud is pretty simple.
Cons
The part I like least is the fees. If you have ever done any kind of business transaction with someone's profile before, it can automatically apply a business fee. For example, I once bought baked goods from a friend and later they loaned me money. When I tried to pay them back through PayPal, a fee was taken out because their account was set up as a business page.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Paula H.
Food & Beverages, 101-500 employees
“plenty of helpful information”
Pros
Its very userfriendly and there's plenty of helpful information built in. It's also really useful for storing things for later use.
Cons
I honestly haven't run into any issues, everything has been excellent and the login process feels very secure.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marty L.
Non-Profit Organization Management, 1-10 employees
“support is always there”
Pros
Whether you're requesting payments online or using the mobile app, it works really well in both cases. Both versions are simple to follow and support is there whenever any questions come up.
Cons
Nothing to complain about at the moment. It gives you everything you need to clearly understand how the whole process works.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Harley C.
Hospital & Health Care, 51-100 employees
“Free to use and simple to navigate”
Pros
Simple to navigate, free to use and it lets me pay bills as well as send money to other people without any hassle.
Cons
I really don't have any complaints, it's an amazing platform.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lisbet R.
Accounting, 1-10 employees
“instant access to funds”
Pros
Once the transaction is completed, whether I'm the one receiving the money or making the payment, both sides can have the funds available immediately.
Cons
The fees are high and sometimes credit cards get declined.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Cassandra B.
Automotive, 1-10 employees
“Useful during Covid”
Pros
Accepting payments through our e-commerce site has been very simple with PayPal. The integration worked flawlessly, refunds are simple to process and it's very clear what each payment is connected to. We've also used it to invoice customers for work done in the shop by entering the details at checkout and they can pay right from their phone without any issues. That was especially useful during the Covid protocols.
Cons
there's not much to complain about. Everything works well and feels very functional.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Laura P.
Health, Wellness and Fitness, 11-50 employees
“Payments with ease”
Pros
Being able to receive and send payments easily is what I appreciate most about it.
Cons
One thing that gets frustrating is having to sign in every time instead of staying logged in especially since I have so many passwords and don't always remember them.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Jake L.
Marketing and Advertising, 11-50 employees
“Handy app for invoices”
Pros
It feels about as simple as any online banking app I've used. Once it's on your phone, it's very simple to work with and getting invoices through and sharing them with finance is really convenient.
Cons
There aren't any major downsides. The in-app layout could be a bit more user-friendly at first but once I got used to it, it wasn't really a problem. Refunds can also be a little tricky to figure out when needed though not enough to stop it from being useful.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Anonymous
Marketing and Advertising, 1-10 employees
“excellent tool for freelancers”
Pros
As a freelancer, using it has been a big step forward. I can get paid and handle bill payments without any trouble and even though the fees are a bit high, they're still manageable.
Cons
The part I like least is that some websites still don't support it and that's something they really need to improve.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Tom S.
Transportation/ Trucking/ Railroad, 101-500 employees
“simple to move about”
Pros
The site is simple to use and getting around it feels very user-friendly.
Cons
The exchange rate from US dollars to Canadian dollars is a bit on the expensive side.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Alen V.
Farming, 1-10 employees
“easy enough for everyone”
Pros
Its usability is simple enough that it works well for just about any type of user.
Cons
It would be helpful to add more ways to top up the wallet such as Tigo Money.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ivan S.
Computer Games, 1-10 employees
“Very convenient for purchases”
Pros
Its so simple to use and I've been able to make a lot of purchases.
Cons
Some payments have to be accepted on a computer because the mobile app doesn't let you do it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Kila H.
Marketing and Advertising, 1-10 employees
“Constant account issues”
Pros
You can receive payments through it and you do need to have an account set up in order to use the service.
Cons
It glitches a lot and it feels like you constantly have to create a new account.
Rating Distribution
Ease of use
4
Value for money
3
Customer Support
4
Functionality
3
Jose J.
Hospitality, 11-50 employees
“support team takes long to respond”
Pros
It is simple to handle and being able to send money to almost anywhere is a big advantage.
Cons
Getting in touch with customer service is really difficult and when they do respond, it usually takes a long time.
Rating Distribution
Ease of use
5
Value for money
6
Customer Support
5
Functionality
6
Francis P.
Photography, 1-10 employees
“Handles payments well”
Pros
Security matters a lot to us and PayPal also handles payments quickly which is a big plus.
Cons
There used to be an issue where the page wouldn't load whenever a transaction got stuck but that has been fixed now.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Audrey B.
Professional Training & Coaching, 101-500 employees
“Useful for shared funds”
Pros
It's especially useful for shared funds or group expenses. It lets you reimburse the person who made the purchase directly and the whole process is quick and efficient.
Cons
The phone number gets shared automatically.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Matthias B.
Computer Software, 11-50 employees
“Visually pleasant interface”
Pros
It feels simple, fast, user-friendly and very convenient. The interface is visually pleasant and overall it offers satisfying value for the price.
Cons
It is still missing certain features and it doesn't seem to receive many updates.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Carole S.
Retail, 1-10 employees
“Transfers happen quickly”
Pros
I rely on it for sending customer invoices and for checkout on my website and it's been really convenient. Being able to accept payments from customers around the world is a big plus. The platform is simple to use and transfers to my bank account happen quickly.
Cons
Getting a clear answer from customer support can be frustrating whenever something goes wrong or they place one of their temporary restrictions on the account.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Nestor g.
Primary/ Secondary Education, 1-10 employees
“They keep users informed”
Pros
They keep users informed 24/7, sending notifications about any offer or proposal that comes up.
Cons
There's basically nothing major to point out although it could be a bit more consistent at times. Still, it's not really meant to function as a deposit or savings account.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8