PayPal Software

PayPal Software Reviews

Total 5098 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

20%

3

Stars

4%

2

Stars

1%

1

Stars

3%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

DM

Danilo M.

Information Technology and Services, 11-50 employees

4.0
October 2022

Fantastic app

Pros

It works with a huge number of web platforms and having a prepaid card linked to the account is really convenient. Another big advantage is that by connecting my bank account or a card I already own, I don't have to top up the balance every time I need to make an online purchase.

Cons

Disputes can be long and quite complex and sometimes entire weeks go by for no reason while funds stay blocked by the system.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

6

NAFI

N Armand François I.

Computer Networking, 1-10 employees

5.0
October 2022

Very useful payment service

Pros

This service has been really good and very useful for us as users.

Cons

I'm completely satisfied with this application and honestly haven't noticed any drawbacks.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

A

Anonymous

Internet, 1-10 employees

4.0
October 2022

Protects buyers and sellers

Pros

It's one of the key services that helps protect both buyers and sellers which is something I really appreciate.

Cons

The pricing isn't very convenient especially now that there are several other alternatives available.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

A

Anonymous

Information Technology and Services, 11-50 employees

4.0
October 2022

Powerful payments platform

Pros

A really solid platform for handling payments. Sending money is simple and getting paid is just as simple.

Cons

The interface could be a bit more organized since all the different options can feel confusing at times.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

VK

vidyasagar K.

Construction, 1-10 employees

5.0
October 2022

Helpful security

Pros

it has been really helpful when it comes to recovering money especially because I can send reminders without much hassle. The security is also one of the best parts and makes me feel confident using it.

Cons

It was a bit difficult to use at the beginning and getting familiar with everything took some time.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

AJ

alexis j.

Wholesale, 11-50 employees

4.0
October 2022

superb directory access feature

Pros

The directory access feature works really well and having it on a mobile app makes the service available whenever needed. Online payments feel secure and transactions are processed quickly.

Cons

Some fees are deducted when sending or receiving transfers or card payments which can sometimes create a gap between the amount expected and the amount actually received.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

AS

Awan S.

Marketing and Advertising, 51-100 employees

5.0
October 2022

Perfect for sending and receiving money

Pros

PayPal has been the best option for sending and receiving money especially because it also supports international payments. It feels very secure against fraud and scams and I really appreciate that there's no fee when sending money to friends and family.

Cons

Receiving payments can take around three to four days. Also, if the account gets suspended, the funds can end up being frozen for months.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

MJR

Melody Joy R.

Government Administration, 500+ employees

5.0
October 2022

Offers remittance services in your local currency

Pros

Opening either a personal or business account is free and it works really well for worldwide banking and transfer needs. You can send money to almost any bank account across the world and as long as foreign exchange rules and procedures are followed, receiving money from others into your account is also possible. It's a very secure platform for converting money into different currencies. They also offer remittance services in your local currency for a fee, with the option to have the funds deposited directly into your bank account. The service quality is excellent and honestly ranks among the best available. I also appreciate the reports and activity section because it helps keep track of all financial transactions and the website includes plenty of helpful tips and support documents to make better use of the platform.

Cons

I'm earning less now because the fees went up quite a bit over the past year. Considering how many people already use the service and how much profit the company likely makes, I really don't think such an increase in fees was necessary.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

EE

Elisabetta E.

Hospitality, 1-10 employees

5.0
October 2022

Feels indispensable

Pros

It makes everything more convenient and practical especially in everyday use.

Cons

None at all, it's an excellent product and feels indispensable.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KA

Khalil A.

Civil Engineering, 1-10 employees

5.0
October 2022

good option for online payments

Pros

After using it for nearly a year, this app has helped me understand this type of software better and explore other similar tools that many people use for sending and receiving money.

Cons

Some parts can occasionally be difficult to process especially transfers and related transactions.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

A

Anonymous

Banking, 1-10 employees

5.0
October 2022

simple to get the hang of

Pros

Using it feels very simple and that's what I appreciate most. Everything is simple to understand and the whole process is very easy to use.

Cons

Getting the card is very simple and loading or withdrawing dollars is also very simple and convenient.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

AS

Akiya S.

Retail, 1-10 employees

2.0
October 2022

Quick account deactivations

Pros

I appreciate that they'll work with you and if a problem comes up, you can actually speak with someone about it.

Cons

At the same time, they seem to deactivate accounts very quickly.

Rating Distribution

Ease of use

4

Value for money

4

Customer Support

4

Functionality

4

KF

Kevin F.

Marketing and Advertising, 1-10 employees

5.0
October 2022

easy to integrate

Pros

I really like how simple it is to integrate into websites, how quickly I can send and receive payment requests and the level of security it provides when processing transactions.

Cons

The fees it charges are a bit higher than those of some other payment processors.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

YK

yasser k.

Chemicals, 101-500 employees

5.0
October 2022

No difficulties using it

Pros

This app has really helped me handle my purchases and I'm still using it because it's the only solution I rely on to buy things on Amazon and other websites.

Cons

I haven't had any difficulties with it since it's very simple to use, you just need a valid email address.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

RM

Roseann M.

Banking, 1-10 employees

4.0
October 2022

Does what i need

Pros

It's dependable and does what I need. I can use it to make payments whenever regular banking isn't an option.

Cons

there's not much to complain about. It works most of the time and is simple to use.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

CI

Chiara I.

Warehousing, 1-10 employees

4.0
October 2022

Would highly recommend

Pros

very simple to use and I'd definitely recommend it to other users.

Cons

I really don't have anything to criticize about the software, I think it works very well.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

LVS

Laura vanesa S.

Cosmetics, 1-10 employees

2.0
October 2022

Limited wallet compatibility

Pros

It's useful that it accepts U.S. dollars and the interest or extra charges aren't very high.

Cons

it doesn't work well with other virtual wallets like Mercado Pago for example.

Rating Distribution

Ease of use

4

Value for money

4

Customer Support

4

Functionality

4

MC

Mona C.

Consumer Services, 500+ employees

5.0
October 2022

User-friendly interface and fast service

Pros

PayPal stands out for its strong security features, a user-friendly interface and fast service which makes handling payments feel reliable and convenient.

Cons

One thing that could make it even better is improved access and compatibility with other institutions.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SC

Suzanne C.

Real Estate, 500+ employees

5.0
October 2022

its been awesome

Pros

It feels very secure and is simple to use. I also appreciate that payments can be taken directly from my bank account and the purchase protection gives me extra peace of mind if anything ever goes wrong.

Cons

I honestly don't have any complaints about using it. It's been awesome.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JJ

Joe J.

Construction, 11-50 employees

5.0
October 2022

Payments with low charges

Pros

Handling billing and receiving payments with minimal charges has been excellent, it's honestly one of the best options available.

Cons

There's really nothing major to complain about although I do occasionally feel concerned about some of the app's security measures.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10