Danilo M.
Information Technology and Services, 11-50 employees
“Fantastic app”
Pros
It works with a huge number of web platforms and having a prepaid card linked to the account is really convenient. Another big advantage is that by connecting my bank account or a card I already own, I don't have to top up the balance every time I need to make an online purchase.
Cons
Disputes can be long and quite complex and sometimes entire weeks go by for no reason while funds stay blocked by the system.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
6
N Armand François I.
Computer Networking, 1-10 employees
“Very useful payment service”
Pros
This service has been really good and very useful for us as users.
Cons
I'm completely satisfied with this application and honestly haven't noticed any drawbacks.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Anonymous
Internet, 1-10 employees
“Protects buyers and sellers”
Pros
It's one of the key services that helps protect both buyers and sellers which is something I really appreciate.
Cons
The pricing isn't very convenient especially now that there are several other alternatives available.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Anonymous
Information Technology and Services, 11-50 employees
“Powerful payments platform”
Pros
A really solid platform for handling payments. Sending money is simple and getting paid is just as simple.
Cons
The interface could be a bit more organized since all the different options can feel confusing at times.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
vidyasagar K.
Construction, 1-10 employees
“Helpful security”
Pros
it has been really helpful when it comes to recovering money especially because I can send reminders without much hassle. The security is also one of the best parts and makes me feel confident using it.
Cons
It was a bit difficult to use at the beginning and getting familiar with everything took some time.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
alexis j.
Wholesale, 11-50 employees
“superb directory access feature”
Pros
The directory access feature works really well and having it on a mobile app makes the service available whenever needed. Online payments feel secure and transactions are processed quickly.
Cons
Some fees are deducted when sending or receiving transfers or card payments which can sometimes create a gap between the amount expected and the amount actually received.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Awan S.
Marketing and Advertising, 51-100 employees
“Perfect for sending and receiving money”
Pros
PayPal has been the best option for sending and receiving money especially because it also supports international payments. It feels very secure against fraud and scams and I really appreciate that there's no fee when sending money to friends and family.
Cons
Receiving payments can take around three to four days. Also, if the account gets suspended, the funds can end up being frozen for months.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Melody Joy R.
Government Administration, 500+ employees
“Offers remittance services in your local currency”
Pros
Opening either a personal or business account is free and it works really well for worldwide banking and transfer needs. You can send money to almost any bank account across the world and as long as foreign exchange rules and procedures are followed, receiving money from others into your account is also possible. It's a very secure platform for converting money into different currencies. They also offer remittance services in your local currency for a fee, with the option to have the funds deposited directly into your bank account. The service quality is excellent and honestly ranks among the best available. I also appreciate the reports and activity section because it helps keep track of all financial transactions and the website includes plenty of helpful tips and support documents to make better use of the platform.
Cons
I'm earning less now because the fees went up quite a bit over the past year. Considering how many people already use the service and how much profit the company likely makes, I really don't think such an increase in fees was necessary.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Elisabetta E.
Hospitality, 1-10 employees
“Feels indispensable”
Pros
It makes everything more convenient and practical especially in everyday use.
Cons
None at all, it's an excellent product and feels indispensable.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Khalil A.
Civil Engineering, 1-10 employees
“good option for online payments”
Pros
After using it for nearly a year, this app has helped me understand this type of software better and explore other similar tools that many people use for sending and receiving money.
Cons
Some parts can occasionally be difficult to process especially transfers and related transactions.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Anonymous
Banking, 1-10 employees
“simple to get the hang of”
Pros
Using it feels very simple and that's what I appreciate most. Everything is simple to understand and the whole process is very easy to use.
Cons
Getting the card is very simple and loading or withdrawing dollars is also very simple and convenient.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Akiya S.
Retail, 1-10 employees
“Quick account deactivations”
Pros
I appreciate that they'll work with you and if a problem comes up, you can actually speak with someone about it.
Cons
At the same time, they seem to deactivate accounts very quickly.
Rating Distribution
Ease of use
4
Value for money
4
Customer Support
4
Functionality
4
Kevin F.
Marketing and Advertising, 1-10 employees
“easy to integrate”
Pros
I really like how simple it is to integrate into websites, how quickly I can send and receive payment requests and the level of security it provides when processing transactions.
Cons
The fees it charges are a bit higher than those of some other payment processors.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
yasser k.
Chemicals, 101-500 employees
“No difficulties using it”
Pros
This app has really helped me handle my purchases and I'm still using it because it's the only solution I rely on to buy things on Amazon and other websites.
Cons
I haven't had any difficulties with it since it's very simple to use, you just need a valid email address.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Roseann M.
Banking, 1-10 employees
“Does what i need”
Pros
It's dependable and does what I need. I can use it to make payments whenever regular banking isn't an option.
Cons
there's not much to complain about. It works most of the time and is simple to use.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Chiara I.
Warehousing, 1-10 employees
“Would highly recommend”
Pros
very simple to use and I'd definitely recommend it to other users.
Cons
I really don't have anything to criticize about the software, I think it works very well.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Laura vanesa S.
Cosmetics, 1-10 employees
“Limited wallet compatibility”
Pros
It's useful that it accepts U.S. dollars and the interest or extra charges aren't very high.
Cons
it doesn't work well with other virtual wallets like Mercado Pago for example.
Rating Distribution
Ease of use
4
Value for money
4
Customer Support
4
Functionality
4
Mona C.
Consumer Services, 500+ employees
“User-friendly interface and fast service”
Pros
PayPal stands out for its strong security features, a user-friendly interface and fast service which makes handling payments feel reliable and convenient.
Cons
One thing that could make it even better is improved access and compatibility with other institutions.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Suzanne C.
Real Estate, 500+ employees
“its been awesome”
Pros
It feels very secure and is simple to use. I also appreciate that payments can be taken directly from my bank account and the purchase protection gives me extra peace of mind if anything ever goes wrong.
Cons
I honestly don't have any complaints about using it. It's been awesome.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Joe J.
Construction, 11-50 employees
“Payments with low charges”
Pros
Handling billing and receiving payments with minimal charges has been excellent, it's honestly one of the best options available.
Cons
There's really nothing major to complain about although I do occasionally feel concerned about some of the app's security measures.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10