PayPal Software

PayPal Software Reviews

Total 5098 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

20%

3

Stars

4%

2

Stars

1%

1

Stars

3%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

SD

Sahil D.

Market Research, 11-50 employees

5.0
October 2022

Fast integration and payments

Pros

Getting it set up on a platform is really quick and the integration process is very simple. On top of that, the payment processing itself is also pretty fast.

Cons

It often asks for verification and it can even restrict access to your earnings by freezing them for a certain period. That can happen even when there hasn't been anything wrong with the account.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

PN

Peter N.

Information Technology and Services, 101-500 employees

5.0
October 2022

supportive team

Pros

It has been an outstanding and dependable option for handling online payments. I trust it completely for both sending and receiving money because it feels safe, secure and consistently reliable. It has become my go-to app for payment transactions. Their customer support is also very responsive whenever I reach out. I once contacted them through Twitter and the reply came quickly and was genuinely helpful.

Cons

At times, incoming payments get marked as on hold which means you may have to wait anywhere from 25 hours up to 21 days before the funds are available.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

TS

Tony S.

Internet, 1-10 employees

5.0
October 2022

eliminates extra paperwork

Pros

Because it has been around for so long, it's a payment option people already know and feel comfortable using. I often suggest it to clients with smaller businesses especially to avoid the extra paperwork that card processors usually require in Canada. That alone can save a lot of time during setup which ends up saving money as well.

Cons

It's still one of the more expensive options for users so it makes the most sense for smaller companies that need a simple payment solution that just works.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

KD

Kelvin D.

Retail, 500+ employees

5.0
October 2022

One of the best applications available

Pros

I use it for sending and receiving payments online and it has been an excellent choice for that. When it comes to payment processing, along with inventory and order management, it stands out as one of the best applications available. The platform is very simple to use so there is really no need for training. Setup is quick, simple and hassle-free. On top of that, it is the most secure application I have personally used for handling payment processing.

Cons

If someone does not properly protect their password, sensitive and important data could be exposed to hackers. Other than that, there is really not much to complain about with this application.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

CFC

Claudia fatima C.

Telecommunications, 500+ employees

5.0
October 2022

Reliable payments with paypal

Pros

It's simple to use and I receive payments correctly without any issues.

Cons

I haven't noticed anything wrong with it, every time I've used it, it has worked just fine.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JA

Jailer A.

Packaging and Containers, 101-500 employees

5.0
October 2022

solid functionality

Pros

The functionality is solid, everything feels simple to use and transactions are quick and secure.

Cons

They keep adding new features over time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

HS

Holly S.

Retail, 1-10 employees

5.0
October 2022

Love its simplicity

Pros

Sending and receiving payments feels really simple and I appreciate that it's done in a safe and secure way.

Cons

At times, the processing can take longer than expected to go through.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AG

Adrian G.

Information Technology and Services, 500+ employees

4.0
October 2022

Automatic transfers

Pros

I can set the transfer process to run automatically which saves time. It also works well for receiving, accepting and sending different currencies depending on the sender's or receiver's account.

Cons

Creating a new account and getting it verified takes a while.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

GAL

Gabriele Antonio L.

Food & Beverages, 500+ employees

5.0
October 2022

i trust this app

Pros

Whenever I need to make a payment online, this is the app I trust the most. It feels like the safest option available and it's also very simple to use. In just a few minutes, you can get everything done without any hassle.

Cons

I can't point to any negative aspects.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Utilities, 1-10 employees

5.0
October 2022

great for direct payments

Pros

It's really nice to use for payments especially when sending money directly.

Cons

I think it's pretty good overall but the commission fees they charge are quite high.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

JAA

Jair Alexander A.

Outsourcing/ Offshoring, 51-100 employees

5.0
October 2022

Online payments are effortless

Pros

Being able to make a transfer or buy online is really convenient and hassle-free.

Cons

There still isn't a simple withdrawal method available in my country.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RP

Robert P.

Food Production, 1-10 employees

5.0
October 2022

Top-notch security

Pros

Using it feels simple and I really appreciate the security process.

Cons

I honestly don't have anything negative to say about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JB

Jamie B.

Packaging and Containers, 51-100 employees

3.0
October 2022

Meets all my banking needs

Pros

Having access to all my banking needs anytime and from anywhere is really convenient.

Cons

The only downside is that mobile check cashing isn't offered in my area but aside from that I'd still highly recommend it.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

5

SD

Sameer D.

Computer & Network Security, 1-10 employees

5.0
October 2022

Pay later on eligible orders

Pros

Having pay later available on all eligible orders is a really useful option and makes purchases much more convenient.

Cons

Credit limit offered when applying for credit can feel a bit restrictive.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

DL

Denise L.

Retail, 1-10 employees

5.0
October 2022

Friendly for new businesses

Pros

Getting started with it felt very simple and it was especially user-friendly for someone who is just beginning to run a business.

Cons

I don't really have any general complaints. As mentioned, it has been very user-friendly throughout.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RR

Regine R.

Apparel & Fashion, 1-10 employees

5.0
October 2022

Paypal fits our clients perfectly

Pros

A big plus for us is that most of our clients already have a PayPal account so collecting payments is very convenient and refunds are quick to handle whenever needed. It also works really well with most e-commerce platforms which makes it even more practical for our business.

Cons

we used to be able to keep our earnings in the account but now the funds have to be transferred automatically to a bank account. Because of that, we've become more reliant on credit cards than before.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

A

Anonymous

Human Resources, 500+ employees

5.0
October 2022

Nice user experience

Pros

It is simple to use, organized and offers a really nice user experience.

Cons

There's nothing in particular worth pointing out as a downside.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

AB

Andargie B.

Health, Wellness and Fitness, 500+ employees

5.0
October 2022

Financial freedom at hand

Pros

What I appreciate most is how accessible it makes financial freedom feel especially with how quickly I can get to what I need and manage things without hassle.

Cons

One area that still needs work is its integration with cryptocurrency which could be more complete and better connected overall.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

JM

Juana M.

Machinery, 1-10 employees

4.0
October 2022

secure setup and trusted protection

Pros

Opening an account is simple and the level of security for your personal data feels very strong.

Cons

It could improve by asking for less personal information during the process.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

MS

Malisha S.

Information Technology and Services, 1-10 employees

5.0
October 2022

safe payments by email

Pros

Sending money with it feels very simple for both new users and people who have used it for years. You don't have to deal with long account numbers since sending money to an email address is enough which makes the whole process much simpler. It also feels very secure and efficient.

Cons

I honestly don't have any complaints about it. I just really love this software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10