Achraf c.
Aviation & Aerospace, 500+ employees
“Lets me add multiple cards”
Pros
Right away, it feels like a user-friendly and secure platform that makes its different features much simpler to use and understand. Transaction processing is extremely fast, almost instant. Being able to add multiple credit card providers is a big plus and the strict security measures make it a platform you can rely on without hesitation. Customer support is outstanding as well, they work with us to find quick solutions while still respecting the user's time. On top of that, the option to add several currencies to the account is very useful since it lets us store a currency and use it whenever needed without the transaction being affected by exchange rate exposure.
Cons
I didn't like how slowly funds were transferred from my bank to it. Even though they now offer faster payment options, bank transfers still take around 3 days.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Rui F.
Design, 1-10 employees
“interface felt clear”
Pros
Set up was very simple. I'm not an IT expert at all yet the interface felt clear, user-friendly. I had everything configured and ready to go within just a few minutes.
Cons
Running it in my business has helped cut down costs on fees quite a bit and the customer support has been outstanding. I've dealt with a couple of fraud-related issues but they were taken care of within 24 hours. Anytime I contacted them, the team was responsive and friendly. The only downside is that it can become quite expensive when you need to raise capital for a new project.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
8
Marcos X.
Music, 1-10 employees
“i'd recommend it”
Pros
Very reliable and simple to use. I'd definitely recommend it to everyone.
Cons
I don't really have any complaints. Maybe it could use a bit more visibility or promotion.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Peter N.
Education Management, 500+ employees
“Dependable for trade”
Pros
It's dependable around the world and works excellently for trade.
Cons
Receiving the money can sometimes take longer than expected.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Silvana S.
Food & Beverages, 11-50 employees
“Affordable and essential for my business”
Pros
Using PayPal has been practical, affordable, useful and secure. It gives me the freedom to handle payments and take action from wherever I need and it has become a basic tool for running my business.
Cons
up to this point, there's nothing that hasn't worked for me. It includes every option I need so I haven't really run into any missing features.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kjell Anders P.
Translation and Localization, 1-10 employees
“easy to handle payments”
Pros
Handling payments and sending payment requests through the mobile app is really simple and convenient.
Cons
The browser version though, can feel a little confusing to navigate at times.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
juan n.
Furniture, 500+ employees
“supported almost everywhere”
Pros
It's a payment method that's supported on nearly every shopping website which makes buying online much more convenient.
Cons
I think the trickiest part is sending money between private individuals.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Jorge Z.
E-Learning, 500+ employees
“Well-organized interface”
Pros
Very easy to use thanks to its user-friendly interface and the way it simplifies the whole process of buying a product.
Cons
There is a regulation introduced in Mexico, where you can't keep your money there as if it were a bank account.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
logan c.
Computer Software, 500+ employees
“Pretty good”
Pros
Sending and receiving payments with it is very simple and the whole process is quick and convenient to use.
Cons
Customer support could be better at times when help is needed.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Nikki lou s.
Outsourcing/ Offshoring, 51-100 employees
“Connects with other e-wallets”
Pros
It is accepted almost everywhere, connects with other e-wallets and pretty much everyone making payments online uses it.
Cons
The part that still confuses me is how the dollar conversion actually works.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Joseph A.
Computer Software, 1-10 employees
“Reliable security”
Pros
Has a user-friendly interface and it's also a reliable and secure place to keep money because the security features are very strong.
Cons
I honestly can't point to any major downside. If I had to be picky, the interface feels a bit too simple and it could use a more modern and polished design.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Anonymous
Marketing and Advertising, 500+ employees
“Quick invoicing and tracking”
Pros
Using it for invoicing and tracking has been simple and fast.
Cons
A big frustration came up when I was billed fraudulently. PayPal said they were reviewing my case but it felt like they sided with the seller without actually reading what I submitted and they didn't give me any way to appeal the decision.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Anonymous
Utilities, 11-50 employees
“Unparalelled simplicity”
Pros
The real strength of this solution is how simple it is to use.
Cons
There's nothing in particular worth pointing out as a downside.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Giulio F.
Banking, 500+ employees
“easy to get refunds”
Pros
Setting it up is simple and using it feels very easy. One thing I really appreciate is that getting a refund is also pretty manageable if you end up dealing with a scam.
Cons
Scammers do use the platform quite a bit but there are still ways to protect yourself and avoid those situations.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Dakita L.
Education Management, 1-10 employees
“Customer service needs improvements”
Pros
Getting PayPal integrated is simple, the rollout goes without much trouble and the payment processing itself is simple to handle.
Cons
Dealing with customer service is frustrating because they keep passing you around without actually resolving anything.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
5
Functionality
6
Damacline M.
Research, 500+ employees
“Fast response time”
Pros
Really appreciate how dependable it has been. Whenever I ran into payment issues involving fraud or items that never showed up, it handled things accurately every time. The customer support team is also excellent and their response time has consistently been very fast.
Cons
I have nothing to complain about because I've never had any issues with it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kenneth S.
Real Estate, 500+ employees
“Doesn't feel secure enough”
Pros
The application is simple to use when it comes to handling transactions.
Cons
At the same time, it doesn't feel very secure for processing transactions.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
6
Functionality
6
Anonymous
Logistics and Supply Chain, 11-50 employees
“ease of use stands out”
Pros
Because it's so simple to use, it has become one of the platforms I rely on to receive my payments.
Cons
At times, the commission can feel quite high for smaller amounts.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Imam M.
Architecture & Planning, 1-10 employees
“Lovely platform that works”
Pros
Using this platform feels very simple and it's genuinely pleasant to work with.
Cons
nothing stands out as a problem since the features work really well and do exactly what they should.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jason C.
Government Administration, 500+ employees
“great for paying bills”
Pros
Paying bills, getting paid for job assignments and processing payments for game recharges all work really well with PayPal.
Cons
At this point, I haven't run into any issues or drawbacks.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10