PayPal Software

PayPal Software Reviews

Total 5098 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

20%

3

Stars

4%

2

Stars

1%

1

Stars

3%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

JV

Jacalyn V.

Hospital & Health Care, 500+ employees

5.0
October 2022

ideal for buying from smaller businesses

Pros

It's really useful for paying on online platforms especially when buying from smaller businesses.

Cons

I don't have any negative feedback to mention at this time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Banking, 1-10 employees

3.0
October 2022

Offers huge benefits

Pros

Usually, this is one of the first apps I install on any phone because of how useful it is. One of its biggest benefits is that it acts as a bridge between online money and real money through your bank account.

Cons

I don't really like that the deduction or returned amount can feel a bit high. Still, it's not a major issue when I consider all the advantages it offers.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

6

Functionality

6

LT

Lamine T.

Internet, 1-10 employees

4.0
October 2022

exceptional payment tool

Pros

Payments go through quickly which makes it one of the best options I use for handling online transactions.

Cons

The transaction fees are on the high side compared with some of the other tools I use.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

GD

giuseppe d.

Telecommunications, 500+ employees

5.0
October 2022

i keep using it

Pros

I keep using this software because it gives me confidence and protection when shopping online and the whole process is very simple to use.

Cons

Recently because of its security measures, it hasn't been compatible with some e-commerce websites.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

LS

Lucy S.

Arts and Crafts, 1-10 employees

5.0
October 2022

New payment plans are a win

Pros

The newer payment plan option has been a really nice addition and adds a lot of value.

Cons

I haven't run into any problems using it. It feels secure and is simple to use.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

SK

simon k.

Automotive, 1-10 employees

5.0
October 2022

Available in every part of the world

Pros

Deposits, withdrawals and sending money to other users are all really fast and it's available pretty much everywhere in the world.

Cons

Nothing to complain about here, everything works well and I've had no issues with it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MQ

Maira Q.

Wholesale, 1-10 employees

5.0
October 2022

Versatile payments for everything

Pros

It's really convenient that you can use it for selling things or even playing a game and getting paid through this software.

Cons

I honestly haven't come across anything negative about the software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CT

Cassandra T.

Environmental Services, 101-500 employees

4.0
October 2022

extremely accurate

Pros

Handling money always calls for extra caution and this service has been very dependable for that. I really appreciate how transparent it is and how transactions show up in real time whenever I make a payment or transfer.

Cons

I honestly don't have any real complaints about this software but one area they could improve is expanding card acceptance to more regions.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

NF

Noureddine f.

Accounting, 1-10 employees

4.0
October 2022

easily fits into any business

Pros

The standout parts for me are the financial transaction tools, payment information handling and the payments features overall. Using it feels simple and fitting it into existing business processes seems simple as well.

Cons

At this point, I haven't noticed any missing features or areas that really need improvement. Nothing feels difficult to use and integrating it with existing business processes hasn't been a problem either.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7

A

Anonymous

Retail, 1-10 employees

5.0
October 2022

simple process

Pros

Using it feels very practical and secure and the whole process is simple to handle when making transactions.

Cons

They should add better ways to detect fake Facebook accounts since many people use them for business transactions and rely on this service.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A

Anonymous

Computer Software, 101-500 employees

4.0
October 2022

Useful rewards

Pros

Getting to my balance is quick with the debit card which makes it really convenient to use. The spending alerts help me keep my budget in check and I also get cashback when I shop through the app.

Cons

I don't have any complaints about the app. It's simple to use, doesn't cost anything and feels secure when making transactions.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

A

Anonymous

Education Management, 500+ employees

4.0
October 2022

Helpful support team

Pros

There's a wide range of payment options available and the support team has been reliable when help is needed.

Cons

A few charges come up during payments that aren't very clear upfront and some digital banks still aren't supported.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

A

Anonymous

Wholesale, 101-500 employees

3.0
October 2022

Web issues

Pros

Paying deposits on Google Play and using it for overseas content that mobile carriers usually don't support is really convenient.

Cons

problems can't be fully handled through the web version alone so you end up needing the app as well to get proper support. On top of that, contacting customer service isn't very convenient.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

5

Functionality

5

RA

Richard A.

Hospital & Health Care, 1-10 employees

5.0
October 2022

Really pleased with it

Pros

We've been really pleased with it. It's simple to use, support is always quick to fix any issues and payments come through instantly.

Cons

The pricing is a bit higher than average but considering how many clients already have accounts with it, it feels like a small price to pay.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

DBLG

D B Love G.

Military, 500+ employees

4.0
October 2022

Very safe

Pros

Appreciate how secure it feels to use. The validation steps make the platform safer and it's not the kind of app where someone can just create a fake account without checks.

Cons

Sending money to other apps can be a bit inconvenient since you have to link them first like a GCash account, before anything goes through.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

AO

Arthuro O.

Computer Hardware, 1-10 employees

5.0
October 2022

easy to understand it

Pros

Their team responds quickly and the platform was simple to use right away. It was also very easy to understand even on the first try.

Cons

Based on my first time logging in, I didn't run into anything that felt difficult.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

IP

Immanuel P.

Consumer Services, 500+ employees

5.0
October 2022

Provides detailed invoices

Pros

Using this software feels very secure and the detailed invoices are a big plus. It's an ideal application for this generation since it keeps people connected for payments all around the world.

Cons

At times some payments can be held for up to 21 days but I understand that it's done for everyone's protection.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

JB

Jessica B.

Accounting, 51-100 employees

5.0
October 2022

More secure ompared to similar apps

Pros

Being able to send money to practically anyone, whether they already use it or not, is really convenient when you think about it. The accessibility is a big plus and it feels more secure than apps like Cash App or other similar payment options.

Cons

One part that can be frustrating is how long identity verification sometimes takes. It would be much better if that process were instant or at least handled with some kind of faster verification system.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CR

Carla R.

Food & Beverages, 1-10 employees

5.0
October 2022

no downsides

Pros

Receiving payments through PayPal has been very easy and fast which is what I value most about it.

Cons

At this point, I honestly haven't come across any downsides.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LG

Leonel G.

Computer Software, 1-10 employees

5.0
October 2022

excellent functionality

Pros

Being able to send and receive money in just a few clicks is what we value most. On top of that, we can also integrate payment methods into our own e-commerce stores as well as those of our clients. We've been using this tool since 2012 so we can confidently say it has excellent functionality and has proven to be very reliable over the years.

Cons

We really haven't come across any downsides, if anything, it keeps improving all the time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10