PayPal Software

PayPal Software Reviews

Total 5098 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

71%

4

Stars

20%

3

Stars

4%

2

Stars

1%

1

Stars

3%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

FV

Fabian V.

Computer Hardware, 1-10 employees

5.0
October 2022

Fees are reasonable

Pros

It's very simple to use and it feels very secure when it comes to storing money.

Cons

As it is, everything works very well and the fees are reasonable.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

MN

Marife N.

Management Consulting, 51-100 employees

5.0
October 2022

Easy to pay almost anywhere

Pros

This tool is so easy to use. Another thing I appreciate is how widely accepted it is so paying with it usually isn't an issue.

Cons

The conversion rates are below average and that can be frustrating when you're trying to increase sales. On top of that, customer support is inconsistent and getting timely answers to questions can be difficult. It's a convenient tool overall but it definitely has some shortcomings.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

MP

Manuel P.

Higher Education, 101-500 employees

5.0
October 2022

can handle banking transactions worldwide

Pros

Its simplicity and practicality really stand out to me and I can handle banking transactions worldwide without any hassle.

Cons

It works more like a debit account and it's missing an option to offer credit.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

ZW

Zoe W.

Consumer Services, 1-10 employees

5.0
October 2022

Nice software

Pros

I found it simple to understand. I use it to pay for purchases, send money to other people who have it and receive money from anyone who sends funds to me.

Cons

I really don't have any complaints about using it because it has been working out very well for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Warehousing, 11-50 employees

5.0
October 2022

Protects my money

Pros

With this app, your money feels protected and secure which gives a lot of peace of mind when using it.

Cons

At times, it runs into errors when trying to link it to your account which can be frustrating.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

CB

Carolina B.

Consumer Goods, 500+ employees

5.0
October 2022

Useful and simple

Pros

It's useful, very simple to use and the commission fees are affordable.

Cons

The system integration can be somewhat complex but aside from that, I haven't noticed anything negative or anything difficult about using it.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

VL

Valeria L.

Consumer Goods, 500+ employees

5.0
October 2022

They give out coupons

Pros

It is a fantastic app and every now and then they even give out coupons.

Cons

Sometimes there were charges I didn't recognize. Still, once I asked for clarification, everything was resolved.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

JO

Jennifer O.

Information Technology and Services, 101-500 employees

5.0
October 2022

My tool of choice for making online payments

Pros

PayPal has been one of my go-to tools for making online payments safely and securely. I've used it for many years and honestly, I've been very happy with the whole application. One thing I really appreciate is the strong level of security it gives to my sensitive information. On top of that, getting it installed and set up is very simple.

Cons

It has been a very helpful and reliable payment processing tool for me. Whenever any issue comes up, the customer support team is always available and ready to assist.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

HT

Hicham T.

Utilities, 1-10 employees

5.0
October 2022

Offers a lot of benefits

Pros

I appreciate how many benefits it offers. I can receive the money from my sales without any hassle and transferring funds from it to my bank account is very convenient.

Cons

I honestly haven't noticed any real downsides with this product. The only issue I can mention is that there can sometimes be a problem when dealing with banks.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

MA

Mohamed A.

Broadcast Media, 1-10 employees

5.0
October 2022

account stays protected

Pros

It has been a simple, fast and secure way to send money from one person to another online. I rely on it to receive payments from people around the world and it gives me confidence that my account stays protected and my money doesn't go missing.

Cons

Accepting and processing payments to my Visa card can be difficult. There have been times when my card was suddenly suspended for unclear reasons and even customer service couldn't explain why it happened which left me unable to receive payments.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

JM

Juan M.

Entertainment, 1-10 employees

5.0
October 2022

Very helpful overall

Pros

It's really good for what it teaches you and the way it shows you everything.

Cons

It's genuinely impressive and has the potential to help a lot. There are no issues with it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

EK

Eleni K.

Business Supplies and Equipment, 11-50 employees

4.0
October 2022

amazing experience

Pros

Using the app has been a really good experience overall because the whole thing is very simple to use.

Cons

Sending money is very simple and paying for just about everything through it is also really convenient.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

DS

Daniel S.

Computer Networking, 51-100 employees

5.0
October 2022

Commonly used money transfer platform

Pros

It has been a handy and fast option for sending money. It lets you transfer funds internationally and it works well not just for business but also for sending money to friends and family without any fee. It's probably the most widely known and commonly used money transfer platform which makes things much more convenient since both the sender and receiver usually need to be on the same service.

Cons

I haven't come across any downsides with it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DV

Denis V.

Design, 500+ employees

5.0
October 2022

fast app

Pros

It's a dependable and fast app whenever I need to make local or international transactions.

Cons

It still doesn't have international agreements with most of the banks in my country.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

MB

mohamed b.

Construction, 1-10 employees

5.0
October 2022

Clients already use it

Pros

Has been really convenient and a lot of my clients already rely on it for work. Sending money is very simple and practical.

Cons

I can't access the option to transfer dollars into euros.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

JG

Jérémy G.

Internet, 11-50 employees

5.0
October 2022

splits payments into 4 interest-free installments

Pros

It is a powerful payment platform that can handle all kinds of transactions by linking just about any payment source. It makes paying online much more convenient since there's no need to pull out your bank card every time. It also lets you split payments into 4 interest-free installments even on websites that don't offer that option themselves.

Cons

It's honestly hard to come up with anything negative because the platform is just that practical to use.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

AC

Amanda C.

Construction, 51-100 employees

5.0
October 2022

keeps funds well protected

Pros

I like the strong security. It keeps funds well protected and gives me confidence whenever I use it for transactions.

Cons

Every now and then, I run into a few glitches while using the software and some of them feel a bit unnecessary or hard to justify.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

9

LB

Lucas B.

Computer Networking, 500+ employees

5.0
October 2022

User-friendly on mobile and computer

Pros

Clean and user-friendly on both the website and the mobile app. It has really helped me buy from international websites when my credit cards weren't accepted.

Cons

If I had to point out one downside, it would be that I sometimes get payment requests or offers for products and services I never asked for which seems like some kind of scam or fraud. It's not really PayPal's fault but it would be nice if there were some kind of feature to help prevent that.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

SP

Sarah P.

Consumer Services, 500+ employees

5.0
October 2022

Fast system i rely on

Pros

PayPal is simple to use and makes paying really convenient. It's basically the way I handle my spending.

Cons

A few features felt a bit slow at times but the overall value you get from the app is still good.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

KE

Kelita E.

Food & Beverages, 500+ employees

5.0
October 2022

Costs less than other apps

Pros

Using it has been really simple, it's user-friendly, quick and costs less than a lot of other apps.

Cons

I don't have any real complaints about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10